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Leith Volkswagen of Cary

Cary, NC

4.8
2,159 Reviews
Leith Volkswagen of Cary is the only VW dealership in the Triangle that really gets what a Volkswagen is. It’s not just a car, it’s an experience. Since opening in August of 2003, Leith Volkswagen of Cary has been the largest volume VW dealer in the Carolinas. That’s 10 years running and we’re only getting warmed up. With our friendly, laid back atmosphere, state of the art facilities, and knowledgeable VW Certified sales staff it’s easy to see why everybody is buying their cars from Leith Volkswagen of Cary. Finding a car isn’t a problem at Leith Volkswagen of Cary. We have the largest selection of new and certified pre-owned Volkswagens, as well as, over 2500 quality pre-owned vehicles available in the Leith network. Come see for yourself what all the buzz is about and experience car buying like you never have, only at Leith Volkswagen of Cary.
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2300 Auto Park Blvd

Cary, NC

27511

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Showing 2,159 reviews

January 06, 2024

Carleigh was professional, well-informed and personable. She was the main reason we purchased our Tiguan the first day we looked at it, something we had never done on a prior purchase. Also, Jim was very he More

by cmiller412
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carleigh Weldon, Jim Cochran
Jan 08, 2024 -

Leith Volkswagen of Cary responded

We're delighted to know that Carleigh and Jim made your experience at Leith Volkswagen of Cary a memorable one! It's great to see you felt well-informed and comfortable throughout the process. Enjoy your new Tiguan. We appreciate the recommendation!

November 03, 2023

I took my Passat in get get it so it would pass inspection so they charged me 1650 dollars then called me and said car was ready I went to pick it up and they said failed inspection because of tint More

by frizzellmike50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Giniva
Nov 08, 2023 -

Leith Volkswagen of Cary responded

Mike, I'm sorry to read about your experience. It's important that we provide clear and accurate information, especially when it comes to inspections. I understand how frustrating this must be for you and would like the opportunity to make things right if possible. Please reach out so we can discuss this further at your earliest convenience - Thank you, Raphael Clement - Service Manager - raphael.clement@leithcars.com

October 06, 2023

Christy and Said were both excellent and very helpful to me. They made the entire buying process more smooth and easy to go through! Highly recommend :) More

by Tapan Garg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christy Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Said
Oct 09, 2023 -

Leith Volkswagen of Cary responded

We're delighted to know that Christy and Said were able to make your buying process smooth at Leith Volkswagen of Cary. Thanks for the high recommendation!

September 27, 2023

Christy at Leith Volkswagen was extremely professional, helpful, and knowledgeable. We had to unexpectedly buy a car on a tight budget and time frame, but she made the sale of the right car for us as smoot More

by mikefournier1971
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christy Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Leith Volkswagen of Cary responded

Mike, it's great to know that Christy was able to assist you in finding the right car under your specific circumstances here at Leith Volkswagen of Cary. We appreciate your recommendation and hope you're enjoying the new ride!

September 16, 2023

This was my second purchase from Christy at VW Cary and she did a fantastic job in helping me find my perfect car! She is super knowledgeable and easy to work with. Jim and Mary were also very genuine and More

by cperk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Primm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christy Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Cochran
Sep 18, 2023 -

Leith Volkswagen of Cary responded

We're so glad to know that you've had consistently fantastic car-buying experiences with Christy and our team at Leith Volkswagen of Cary! It's especially great to hear how much you appreciated their knowledge and efficiency throughout your process. We look forward to assisting you with your next purchase in the future. Enjoy the new ride!

September 05, 2023

Brought vehicle 2024 Volkswagen Tiguan just couple of week ago , here what i want to share my experience on buying and customer service -went to showroom their manger hooked up with sales guy , his name More

by vik
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Faisal Najeeb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Leith Volkswagen of Cary responded

Vik, I am sorry to hear about your experience here and what you perceive as a failure to communicate. First I want to make sure you understand that you purchased a 2023 Tiguan not a 2024 as they have not been produced yet. Your complaint about the new Tiguan not having a sunglass holder and your accusations of us removing or not installing one as I listened to your phone call with Faisal is false. You upgraded to a new 2023 SE Tiguan with a sunroof. When you go with a sunroof in the Tiguan it eliminates the sunglass holder as there is no extra roof/dead space with the functions and control of the sunroof to allow for such a feature. Your claim that the Tiguan is smaller in 2023 compared to your 2022 is also inaccurate. I have the spec sheets showing the same width and length for the 2023/2022 models if you would like me to send them to you I will. Again, I heard the conversation and Faisal never raised his voice to you and he repeatedly explained that the Tiguan with a sunroof does not have a sunglass holder however you refused to believe this and accused us of manipulating the build of a vehicle to eliminate a feature that you never inquired about. If you wish to discuss further please contact me directly. Jim Cochran Sales Manager

August 16, 2023

Christy was great! She even stayed late to finish our purchase. I would recommend Leith VW and Christy to friends. More

by waldrontanner
Recommend Dealer
Yes
Employees Worked With
Hunter Means
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christy Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Leith Volkswagen of Cary responded

We're so glad to know that Christy went the extra mile for you at Leith Volkswagen of Cary. Thanks for recommending us and enjoy your new ride!

July 07, 2023

Christy was very knowledgeable about the vehicle and did a great job explaining each of the features. She has a wonderful personality and low pressure approach to sales. I really enjoyed the experience. More

by pennylover1500
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Primm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christy Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abdul Yasin
Jul 10, 2023 -

Leith Volkswagen of Cary responded

Thank you for the positive review! We're glad to hear that Christy provided you with a great purchasing experience. If there's anything else we can assist you with, please don't hesitate to reach out. Have a wonderful day!

June 25, 2023

Dear Leith Volkswagen of Cary, I wanted to take a moment to express my heartfelt gratitude once again. This is now the second time I have had the pleasure of purchasing a vehicle from your dealership More

by rcusman83
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mary Primm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christy Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Cochran
Jun 27, 2023 -

Leith Volkswagen of Cary responded

Ryan, we are so glad to hear that you had a fantastic car-buying experience with Christy here at Leith Volkswagen of Cary. We truly appreciate your continued support and look forward to serving you in the future. Thank you for choosing us and enjoy the ride!

June 25, 2023

My experience and Leith Volkswagen in Cary was incredible. I arrived later than anticipated, due to an accident on my route. When I arrived my sales person was at the door to greet me and show me More

by moore.fletcher.d
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mary Primm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christy Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Leith Volkswagen of Cary responded

Thank you for sharing your incredible experience at Leith Volkswagen in Cary! We're delighted to hear that our team went above and beyond to make you feel welcome and provide exceptional service. If there's anything else we can assist with, please don't hesitate to reach out. Have a fantastic day!