Leith Volkswagen of Cary

Working with Jim was truly a pleasure From sales to service, the people at Leith VW Cary are stellar. When I leased my 2012 CC, Joe was the sales manager and he got me into a car I loved w From sales to service, the people at Leith VW Cary are stellar. When I leased my 2012 CC, Joe was the sales manager and he got me into a car I loved without all of the typical car buying drama you so often hear about. When my lease end date was near, I decided I wanted to purchase the car and wanted to speak to someone in sales about financing options. I made an appointment and was told to ask for Jim. From the minute I met Jim, I knew I'd have a another positive experience - he was personable, friendly, knowledgeable, straight forward and genuine. I was immediately at ease talking with him. He quickly assisted me with financing options and when I queried about trading in that car and getting a new CC, he gave me all the information I needed to make the best decision. I love my new 2014 CC and am so appreciative for all of the time Jim spent with me. After all of the paperwork was done (Thanks Rickie :)), Jim spent a great deal of time with me explaining all of the features of the car, helping me set up my phone and transferring my personal things from my old car to the new. Thank you all for a job well done (I know there are a ton of behind the scenes people who assist in the process). I am one happy customer. I highly recommend Jim and Leith VW Cary! More

Jim Cockran is a great sales person If you are interested in VW products and a great sales experience go see Jim Cockran. I think I have bought about 40 cars in my life and Jim just d If you are interested in VW products and a great sales experience go see Jim Cockran. I think I have bought about 40 cars in my life and Jim just did an excellent job representing the brand and the dealership. My wife is slow to trust people but she almost instantly like Jim and the more time with him the more confident she became. And it is her Beetle--now I can take it off her bucket list. She loves it and Jim! More

VW of Cary Great experience of buying a car at Cary VW. Troy Haynes made the process of buying a car vey pleasant. I wish that we discovered VW Cary sooner :-(. Great experience of buying a car at Cary VW. Troy Haynes made the process of buying a car vey pleasant. I wish that we discovered VW Cary sooner :-(. Troy was very informative and was able to explain all the components of the 2014 Passat. Huge xxxxxxTroy Haynes and also Jack Causeland. We'll be back soon. More

Great dealership When I moved to the Triangle, I began getting my '06 Jetta serviced at Leith and was very happy with the service team there - I worked most frequently When I moved to the Triangle, I began getting my '06 Jetta serviced at Leith and was very happy with the service team there - I worked most frequently with Amy and she was always professional, courteous, and happy to explain any questions I had about the work needed on my car. Unfortunately that Jetta was recently totaled and I found myself in the position of needing a new car immediately; I knew I wanted a Jetta hybrid, and with year end approaching I figured I could probably get a decent deal on a '14. As luck would have it, I called ahead and Leith only had one left on the lot! Cedric and Said were both really transparent and great to work with. I had to cosign the loan long distance and they were both very understanding about helping me with the paperwork to get that done. At no time did I feel pressured or under the gun to purchase - something that is an anomaly in my experience working with auto dealerships. Having seen it from both ends, I recommend Leith VW both for service and for purchasing a new vehicle. More

Troy sold Us! After our daughter totaled her car out of town, we had a stressful time trying to decide what and where to go to buy her a new car over the weekend. After our daughter totaled her car out of town, we had a stressful time trying to decide what and where to go to buy her a new car over the weekend. She is living in Atlanta and had to get back by Monday! After narrowing it down to 3 Makes we started at Leith Volkswagon, rode in the Passat and that was all she wrote!! Troy Haynes took all the stress out of the purchase and we actually had a really fun day with him! He was very knowledgeable and patient with us as he sold us on our first Volkswagon! My Husband hopes to play golf with him someday! Thanks Troy! Kim P. More

thank you Our family is very please with the service we received from Jim. He was very friendly and knowledgeable. He was patient with us through the whole proc Our family is very please with the service we received from Jim. He was very friendly and knowledgeable. He was patient with us through the whole process (it took several days). He helped us evaluate what we need and what was possible with our budget. We are very happy with and enjoy our recent purchase and experience. Thanks Jim. More

Great experience We recently bought a new Passat at Leith VW. Kathleen McAuley was great to work with. Her approach was perfect and we were able to come to a final d We recently bought a new Passat at Leith VW. Kathleen McAuley was great to work with. Her approach was perfect and we were able to come to a final deal without the traditional back and forth common at many other dealerships. Everyone we encountered at Leith was friendly and helpful with no high pressure. And, we loved the tie dye t-shirts. More

Awesome. Troy Haynes is a character, and a pleasure to work with. Just bought my second VW from him! He is knowledgeable, patient and trustworthy. My mother ha Troy Haynes is a character, and a pleasure to work with. Just bought my second VW from him! He is knowledgeable, patient and trustworthy. My mother has also worked with him! More

Oustanding Service - Jim Cochran Jim Cochran is an extremely sincere and understanding sales rep that Leith Volkswagen is lucky to have. As many people go car shopping with the tradi Jim Cochran is an extremely sincere and understanding sales rep that Leith Volkswagen is lucky to have. As many people go car shopping with the traditional fear of being hounded by a sales rep who is solely trying to upsell as a means for earning the highest possible commission, Jim provides validation that the traditional cheap car salesman doesn't exist at Volkswagen. During the course of my visit to Leith Volkswagen, Jim thoroughly listened to my car desires and then educated me on features applicable in a range of Volkswagen models. I never felt as if I was being pushed for the hard sell but rather as if I was working with a car consultant to help me find exactly what I was looking for. I highly recommend Jim Cochran at Leith Volkswagen of Cary to any customer searching for a new car. More

Love our VW Jetta!!! Thanks, Troy!! We came to Leith VW of Cary to find my daughter a car (possibly a VW). We had never owned a VW and had lots of questions. Troy Haynes met us and sho We came to Leith VW of Cary to find my daughter a car (possibly a VW). We had never owned a VW and had lots of questions. Troy Haynes met us and showed us several cars that met our criteria. We were very impressed with his knowledge of the Volkswagen. During the test drive, he showed us things about the car that led us to make a decision to purchase a Jetta. Troy was great to work with.... he was sincere, knowledgeable and patient with us! And above all else.... he made this buying experience fun! He even went the extra mile and had balloons on the car when my daughter came to pick it up!! She was thrilled!! Thanks so much, Troy, for the excellent service!! We will certainly recommend you to anyone wishing to buy a car. This was a great car-buying experience!! More