Leith Volkswagen of Cary

Excellent customer service and lease This was my 2nd lease through Leith VW of Cary and I was extremely impressed with Troy's commitment to getting me what I wanted and was not afraid to This was my 2nd lease through Leith VW of Cary and I was extremely impressed with Troy's commitment to getting me what I wanted and was not afraid to spend some extra time nailing down every little detail during the leasing process as well as choosing the right model, etc. Definately worth my time there with him, I was given every bit of knowledge i asked for and then some, some about financial bits of the lease process I was never told about by any other salesmen before. Very well recommended! More

Positive Experience From A Skeptical Shopper I always dread having to begin the process of buying a car. But I can honestly say that buying a car from Leith Volkswagen was a pleasurable experienc I always dread having to begin the process of buying a car. But I can honestly say that buying a car from Leith Volkswagen was a pleasurable experience. Everyone we encountered was genuinely nice and pleasant to deal with, and really at no point did it feel like the traditional car buying experience. Jim Cochran is the person who actually sold us our 2014 Passat, and we would highly recommend him. He helped us zero in on the specific car we wanted, and then I felt good about the price we agreed to. He also went the extra mile in helping fix a minor cosmetic paint blemish that we discovered while finalizing the purchase, coming in on a day off to make sure the repair was done properly and even bringing in homemade muffins. Also high marks to Said Raouz in the finance department. Again, who likes to go through that process? But Said made it, well, if not fun, then at least tolerable. In short, Leith Volkswagen was a pleasure to deal with and we would be happy to buy from them again. More

Great Buying Experience I purchased a 2012 VW Jetta just last weekend. I can honestly say that my buying experience was a pleasure. My salesperson Michael Kennedy was excepti I purchased a 2012 VW Jetta just last weekend. I can honestly say that my buying experience was a pleasure. My salesperson Michael Kennedy was exceptional. Be sure to ask for him when you go. More

Abdul Yasin He helped us out today and did an amazing job! His patience and knowledge was so helpful and so appreciated. I will defiantly recommend him to future He helped us out today and did an amazing job! His patience and knowledge was so helpful and so appreciated. I will defiantly recommend him to future buyers. Amazing customer service! Very pleased! More

First time lease First time leasing a vehicle from Leith and had a great experience. I would recommend this dealer to anyone. Troy was great to work with, did what he First time leasing a vehicle from Leith and had a great experience. I would recommend this dealer to anyone. Troy was great to work with, did what he said and delivered a great vehicle at a great price. If i need a vehicle in the future Troy and this VW dealer will be the place. More

First time leasing a car-Jim made it a wonderful experience! I had a great experience leasing a car for the first time thanks to Jim! He was extremely helpful, knowledgeable, and he went above and beyond to help I had a great experience leasing a car for the first time thanks to Jim! He was extremely helpful, knowledgeable, and he went above and beyond to help me get the best deal for my budget. As a young woman shopping for a car by myself, I went in very hesitant and had no idea what to expect, but Jim made the process as easy and painless as possible. I never felt like he was trying to sell me something extra that I couldn't afford and he was extremely patient with answering all of my questions. My father, who lives out of state, was my co-signer, which of course added more paperwork to the equation, but the whole process was a piece of cake! Jim was willing and available to correspond with my dad via phone or email and he made the whole process as seamless as possible. I will definitely be coming back to see him for all of my future car needs! More

Easy Going - No Pressure Everyone you met here is super friendly. The employee smile and say hello to you all the time. The vibe of the whole dealership is just easy going and Everyone you met here is super friendly. The employee smile and say hello to you all the time. The vibe of the whole dealership is just easy going and relaxing. I was taken care by Troy, who is very nice and polite person. Unlike most of the salesman, he will not give you any pressure on your purchsing process. He respects your intention, opinions and your timeline of your auto purchase plan. Even after I decided to buy the car, he still checked on me and updated the process of paperwork and such. I really appreciate the hospitality and professionalism in this store, and if anyone ask me for the dealership recommendation, I will definitely recommend this one. More

Glad that Jim Cochran handled our Passat purchase Not a big fan of car salesmen... but Jim is different. He worked hard to strike a fair deal. He followed thru on ALL his commitments. He went the Not a big fan of car salesmen... but Jim is different. He worked hard to strike a fair deal. He followed thru on ALL his commitments. He went the extra mile to get us exactly the features we wanted in our new Passat. And he happens to be a nice guy to work with. We've always had good experiences at Leith VW, but Jim has been the best. More

Great experience, outstanding customer service I have purchased multiple cars (6) from Leith VW Cary, and never had an issue, great staff, no pressure easy buying. Would like to give thanks to Jac I have purchased multiple cars (6) from Leith VW Cary, and never had an issue, great staff, no pressure easy buying. Would like to give thanks to Jack, Jerame, Troy, an Jim for outstanding customer service. There is no need to go to any other VW dealer. We are enjoying our 2015 Passat Sport. More

Great Customer Service Ken Hall provided a wonderful car buying experience! I was in the market to purchase a new car for my son. Ken recommended a great car on the lot and Ken Hall provided a wonderful car buying experience! I was in the market to purchase a new car for my son. Ken recommended a great car on the lot and one day later my son was happily surprised. Thanks VW of Cary!!! More