67 Reviews of Leith Nissan - Service Center
Very efficient and helpful. They answered all the questions I had and the service was very fast. They answered all the questions I had and the service was very fast. More
Jay Joslin was not helpful on yesterday. Two thumbs down. No resolution. Service rating zero Two thumbs down. No resolution. Service rating zero More
I have a 2021 Nissan Armada and was having issues with a noisy clutch fan that was running excessively. I took it to Leith Nissan in Cary and was greeted by Dinh Nguyen a.k.a. "B". Let me tell you that this noisy clutch fan that was running excessively. I took it to Leith Nissan in Cary and was greeted by Dinh Nguyen a.k.a. "B". Let me tell you that this visit for diagnosis and then the follow up for the repair after ordering the report were outstanding. The service team greets you upon arrival immediately, takes photos of the car so you don't have to worry about any surprises or damage, and they escort you to the service waiting area which is clean and has plenty of coffee and snacks. I may have to start using this as my remote office. ;-). Anyway, I digress. B was very flexible with scheduling the service, sent me a text confirmation right away and also just a day or so before my scheduled appointment. He was always responsive on text. He had projected that the repair would take 3 hours when I scheduled it, so I was prepared to hang out at the dealership from 8am-11am and would work from the waiting area. I grabbed some coffee and sat down with my laptop. Within an hour, I received a text message with a video showing my already completed repairs and the technician confirming that everything was completed and running great with no excessive noise. I was blow away that they have completed the work that quickly. I just can't say enough positive about this dealership service and sales teams. If you are looking for a new vehicle, look no further than Leith Nissan. Thank you Derek, Jay, Luigi, and especially B in the service department. Great job guys!!! More
RaShawn Bass is a phenomenal advisor. He is very attentive to the needs of his customers. Rashawn ensures that I receive great customer service during each visit. Thanks for all you do! attentive to the needs of his customers. Rashawn ensures that I receive great customer service during each visit. Thanks for all you do! More
Excellent customer service EVERYTIME I go here from purchase to service, they never disappoint me! purchase to service, they never disappoint me! More
Bryan Neil in service Very knowledgeable and responsive to issues. Always does a great job with service issues. to issues. Always does a great job with service issues. More
I brought my 2016 Nissan Altima in for its scheduled maintenance and a state inspection on November 3. I had a scheduled appointment and Bryan my advisor took my car right on time for its services Eve maintenance and a state inspection on November 3. I had a scheduled appointment and Bryan my advisor took my car right on time for its services Everything was done quickly and he explained everything that was done to my car to me. He even remembered to run my car thru the car wash without me even asking. That’s great customer service and that’s why I keep bringing my car here for its service More
Rashawn was genuine, he listened, he provided me with accurate information and I’m so grateful. Rashawn was knowledgeable and took his time to help fully. accurate information and I’m so grateful. Rashawn was knowledgeable and took his time to help fully. More
I recommend Leith Nissan to anybody who is looking to get a great car at a really good price. The salespeople are very knowledgeable and helpful without being pushy. If you are in the market this is the plac a great car at a really good price. The salespeople are very knowledgeable and helpful without being pushy. If you are in the market this is the place to go! Derek Parker is the best! More
Great service department These guys and gals are the ultimate professionals. You always feel special and that they are concerned about you and your car. Thank you so much. These guys and gals are the ultimate professionals. You always feel special and that they are concerned about you and your car. Thank you so much. More