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Leith Nissan - Service Center

Cary, NC

4.2
67 Reviews

67 Reviews of Leith Nissan - Service Center

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December 20, 2024

My appointment went well and Jacob helped me checkout my SUV hatch and assisted me with how to reset it if needed. He was friendly and knowledgeable-thank you! More

by barbbunker28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Privette
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Service is always quick and easy with this team. They are courteous, knowledgable and I wouldn’t trust any other crew with my vehicle. Well done, as always! More

by Tairra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kizer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Leith Nissan responded

Hi Tairra, thank you for taking the time to leave a review for us at Leith Nissan. We're happy we could meet your expectations! Chris is an exceptional servicer advisor. We strive for a great customer service experience. Thank you for choosing Leith Nissan in Cary, NC. Angela Muanza Owner Loyalty Manager Leith Nissan (919) 589-0029 Ext. 503 https://www.leithnissan.com/

December 16, 2024

Had two recalls as well as a cabin filter and tire rotation done and waited in the comfortable customer waiting area. The work took less than 2 hours. More

by tjwolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Leith Nissan responded

Hello Tjwolf, we appreciate you taking the time to leave us this feedback. We really appreciate your business. We are pleased that we were able to get you in and out so you could enjoy the rest of your day. Thank you for choosing Leith Nissan in Cary, NC. Angela Muanza Owner Loyalty Manager Leith Nissan (919) 589-0029 Ext. 503 https://www.leithnissan.com/

December 16, 2024

Received a recall notice and was able to get scheduled for service quickly. Repairs were made and I was back on the road quickly. More

by pecusac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kizer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Privette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Leith Nissan responded

Pecusac, thank you for your kind review; we are happy to pass along your comments to the team here at Leith Nissan! we really appreciate your business here at Leith Nissan in Cary, NC. We are pleased that we were able to get you serviced in a great timeframe. We look forward to your next visit. Thank you for for your business.

December 04, 2024

Great service - Leith Nissan always takes care of my car without trying to upsell me. More

by Anmandic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Spiritosanto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Leith Nissan responded

Anmandic, we're so glad that we were able to go above and beyond your expectations! We strive for excellent customer service. Thank you for your business. We look forward to your next visit. Angela Muanza Owner Loyalty Manager Leith Nissan (919) 589-0029 https://www.leithnissan.com/

December 04, 2024

Always happy with the service, very prompt and responsive staff, I love the open communication via text with updates on my car. More

by kostamulo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Leith Nissan responded

Kostamulo, thank you so much for the positive review! We really strive for excellent customer service. We look forward to your next visit. Angela Muanza Owner Loyalty Manager Leith Nissan (919) 589-0029 https://www.leithnissan.com/

August 23, 2024

In the past, I've purchased two used Nissans vehicleds from other Nissan dealers in another city but I've always been happy with the service I've received. Leith Nissan's service is excellent. It's so eas More

by August23Service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Spiritosanto
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Privette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Kight, Ira Carter, Roshawn Bass (sp?), Jason
Aug 31, 2024 -

Leith Nissan responded

August23service, we're so glad that we were able to go above and beyond your expectations! We really appreciate your feedback and look forward to servicing your vehicles in the future. We strive for a excellent customer service experience. Angela Muanza Owner Loyalty Manager Leith Nissan (919) 589-0029 https://www.leithnissan.com/

July 08, 2024

I cannot say enough about Josh Colucci, General Sales Manager and his wonderful service department! My family has leased/purchased and serviced six vehicles from Leith Nissan and each experience was per More

by Exnyr317
Recommend Dealer
Yes
Employees Worked With
Josh Colucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Leith Nissan responded

Exnyr317, we're so glad that we were able to go above and beyond your expectations! We greatly appreciate your feedback. We are pleased that you had a great customer service experience. Josh really exceeds the needs of the customer. Thank you for choosing Leith Nissan In Cary, NC.

January 02, 2024

We purchased a 2022 Pathafinder with extended warranty that was never provided and we several issues with paint . Mr Gallazzy sold us the warranty and told us that was never loaded in their system and off More

by Jacqueline Roque De Lorenri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vince Spiritosanto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Jurasek
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luigi Galeazzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Leith Nissan responded

Jacqueline Roque De Lorenri, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate your patience in regards to this matter. Angela Muanza Owner Loyalty Manager Leith Nissan (919) 589-0029 https://www.leithnissan.com/

November 01, 2023

When I bought my car did not realize it would take 2 hours to even get an oil change. Paid for extra warranty also and needed to get 2 tires plugged and this took over 2 hours. I know I did not have a More

by skgadd@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Privette
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Leith Nissan responded

Skgadd@gmail.com, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. I greatly appreciate you taking time to explain more in detail over the phone your last visit. We strive for each customer to have a great experience here at Leith Nissan in Cary. We also welcome all feedback with high regards try to come to a reasonable resolution. Angela Muanza Owner Loyalty Manager Leith Nissan (919) 589-0029 https://www.leithnissan.com/

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