Leith Nissan

Excellent experience! I am so happy to have my purchased my car from Jimmy at Leith Nissan. He was a pleasure to deal with and really made me feel comfortable with the car I am so happy to have my purchased my car from Jimmy at Leith Nissan. He was a pleasure to deal with and really made me feel comfortable with the car buying experience. There was no pressure at all, and he couldn't have been more courteous and kind. Even after the purchase I had several questions and one very minor body issue and they were addressed and resolved immediately. He and Alex in finance (also super personable and kind) stayed very late on the evening of purchase because the bank was a little slow. We were both exhausted but he remained kind, courteous, and professional. I highly recommend Leith Nissan, and especially Jimmy!! More

Got exactly what I wanted Derek Parker helped me to find the truck I wanted with the options I preferred. He was sensitive to my price range and helped me find the deal I wante Derek Parker helped me to find the truck I wanted with the options I preferred. He was sensitive to my price range and helped me find the deal I wanted. He also looked for ways to help me with a discount. In other situations, I have had to have the "what do you want your payments to be" conversation. This is extremely frustrating because I only care about the total price. None of that happened with Derek. I have had Nissans for years and am glad I could continue the trend. Jason Roeser has helped me with my cars for nearly 10 years now. The other people in the service department are good, but he is by far my favorite. More

Awesome Sales Experience Jim made my experience enjoyable and completely stress free. He was knowledgeable and the communication was very comfortable. Awesome experience! Ma Jim made my experience enjoyable and completely stress free. He was knowledgeable and the communication was very comfortable. Awesome experience! Makes want to buy another car! :) More

Great deals, staff and service It’s always a pleasure at Leith Nissan whether it’s to shop or service my car. Always treated with respect and made to feel as if I’m their only custo It’s always a pleasure at Leith Nissan whether it’s to shop or service my car. Always treated with respect and made to feel as if I’m their only customer. I’ve leased 4 cars so far with Leith Nissan and will continue to do so as long as I live in the Triangle. Travis Riddick, finance and the service team all get 5 stars from me! More

Excellent service from all We are loyal Leith customers and were treated to yet another great purchase experience this last week with Johna, Aralei, Shannon, and Caleb. The com We are loyal Leith customers and were treated to yet another great purchase experience this last week with Johna, Aralei, Shannon, and Caleb. The communication at all levels was efficient and smooth and we are extremely satisfied with the service we received. More

Great experience! It was a pleasure having Jimmy help my family through the process of buying a new car. He was so knowledgeable and did everything in his power to acco It was a pleasure having Jimmy help my family through the process of buying a new car. He was so knowledgeable and did everything in his power to accommodate my family‘s needs. He made the process quick and simple. More

Worst Experience with Leith Nissan I bought Toyota Camry 2011 from Leith Nissan of Cary on Jul 27th. i had a worst experience with them on the customer relationship front. At first, I bought Toyota Camry 2011 from Leith Nissan of Cary on Jul 27th. i had a worst experience with them on the customer relationship front. At first, I saw the car with Johna Steed. We went on a Saturday evening just 20 mins before the closing time. Since it was a closing a time, Johna didn't treated us well. Actually we went with the mindset of purchasing the car. When we started speaking about the price, She didn't even took us to the office and after the test drive just near the parking lot she said she has 2 kids and want to go home and she don't have time to hassle with the prices and she cut off the conversation in a more rude manner. Though it is a closing time, she could have said that in a more subtle manner and asked us to come on next day but the way she treated us was never expected. I am an Asian and I personally felt it was a kind of racist treatment I had. I discussed about this issue to Shannon Mc Dougall on the day of purchase and she promised me that they will take appropriate actions on it. I hope at least this should not happen to any other customer. After all this happened, I thought I should never go back to Leith Nissan. But after two days, one of my friend suggested the same car with different Associate called Quincy Steele. He was so helpful and finally I purchased the same car from the same showroom. But unfortunately, Quincy steele broke my mobile on the day of purchase by mistake. He agreed to pay off for the repair. So I left for the day and after 2 weeks, I sent the actual receipt($98.98) for the mobile repair to Quincy. But I didn't get proper response. When ever I called him from my mobile number, he don't pick up the call or call back to my number again. But If I call from another unknown number, he ended up in taking the call and saying that Cheque was sent and I will be getting in few days. I tried approaching the Leith Nissan Customer care multiple times for escalating this issue but I never got proper response from anybody. Finally after multiple conversations with different associates, I was asked to send the receipt again on 8/23 by Wayne hunter. I am waiting for my cheque now. None of the associate has spoken to me gently to address my issue. I felt embarrassed in few calls because of the way they hung up the calls. This created a lot of stress in me. The cost involved in the repair is a big amount for me and my family. Finally It took 1 whole month to address my issue. I personally don't refer this dealership to my friends in future. The most important thing is , My phone even after the repair (done in Prometric Wireless) gives me lot of troubles in the touch screen response and I got to know that this cant be fixed at all and I have to live with this trouble until I replace my phone. More

Outstanding from the start It was that time again my lease on my 2016 Maxima (Plat) was coming to end. Two month's of payments to go. Nissan is willing to forgo the last two p It was that time again my lease on my 2016 Maxima (Plat) was coming to end. Two month's of payments to go. Nissan is willing to forgo the last two payments if you want to lease or purchase a new Nissan. It was Saturday July 28 and I had an appointment with my past sales consultant Derek Parker to review my options. Now let me tell you about Derek. I met Derek back in 2009 for the first time trying to lease a 2010 Maxima. Was very satisfied with both the car and lease terms, and Derek. Derek has been in the business for years. He has more knowledge of Nissan products then anyone I know and if he doesn't know which is rear he will get the answers. You never feel pressure from Derek. He make you feel like family. Well shortly after my appointment with Derek , we came to agreement on New Lease Terms for a 2018 Maxima (Plat) , which is my 9th leased Maxima. I found this to be super easy , they had the car i wanted with great lease terms. I say this again and again to anyone that will listen. If you want a great experience and great cars then go to Leith Nissan and ask for Derek Parker, you won't be sorry. My entire family has become Nissan fans and use Derek as there sales consultant. Derek thank you again for a great experience. Randy More

Amazing expericance! Our family was in the need of a new vehicle in a very short amount of time due to unforeseen circumstances. We had an amazing salesperson, Jimmy Kama Our family was in the need of a new vehicle in a very short amount of time due to unforeseen circumstances. We had an amazing salesperson, Jimmy Kamara and had a wonderful car buying experience, which is hard to come by now a days. He put us at ease and made buying a new care easy and hassle free. Jimmy went above and beyond with his excellent customer service. I wouldn't hesitate to recommend him to anyone. As we were leaving the office I told my husband, "When our son is ready for his first car we are sending him to Jimmy!" Finance worked wonders with us and got us the best interest rate possible. Everyone we met from the minute we walked through the door, until we signed and left made us feel welcome. More