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Leith Chrysler Jeep
Raleigh, NC
477 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 477 reviews
September 10, 2021
Great service. Would highly recommend them always. Nathan Pollard is an excellent sales person. I found him very knowledgeable regarding the vehicle. Showed professionalism throughout the transaction. J Pollard is an excellent sales person. I found him very knowledgeable regarding the vehicle. Showed professionalism throughout the transaction. J lawrence More
by Jlawrence
Employees Worked With
Clayton in finance was exceptional., Tyrone Yarborough, NATHAN POLLARD
September 09, 2021
I have been taking my vehicle to this dealership for a while. This was my last time taking my vehicle to a Leith dealership. The customer service from Tyler was awful. The communication about what was goi while. This was my last time taking my vehicle to a Leith dealership. The customer service from Tyler was awful. The communication about what was going on with my vehicle was awful! I called a day prior to see how long it would take for my vehicle to be fixed. I was told it could be fixed in one day. I traveled 61 miles to this dealership from Rocky Mount to get my truck serviced. When I arrived they stated I couldn’t get it done in one day. I was stuck in Raleigh with no form of transportation. When I left my vehicle, the shuttle was not running for the day. They offered me a Lyft. I had to keep calling Tyler to see what was going on with my vehicle. A lot of the times I would leave voicemails because he wouldn’t answer the phone. He didn’t return my calls after a voicemail either. When my vehicle was finally ready after 4 days, Tyler told me come in between 5pm-6pm EST to pick up my vehicle. I was unable to make it at that time due to work, so I came the next day. When I got there the representative stated Tyler left my paperwork at the Cashiers desk. When trying to pay for the maintenance done on my vehicle, the cashier stated she didn’t have my paperwork. After waiting about 5 minutes, Jay came to speak to me about my extended warranty still not paying the dealership. At this point we were waiting for a payment from CarShield. You would think before leaving work that Friday, Tyler would’ve contacted me and said that he’s still waiting for a payment. But no, he didn’t. I arrived that Saturday to be told I still couldn’t get my vehicle. Once again, I came all the way from Rocky Mount, 61 miles away. I had to cancel plans because I had to figure out a way to get home and had already missed appointments that were set up. I would not recommend this place to anyone. I was without my vehicle for 7 days.Tyler had no compassion or empathy whatsoever. More
by Bracewell
Employees Worked With
Tyler Hudson
September 05, 2021
Found exactly what we wanted that had just been turned back in from a lease in great shape and were taken care of very well. Happy to continue doing business with this dealership. back in from a lease in great shape and were taken care of very well. Happy to continue doing business with this dealership. More
by SchmidtCrew
Employees Worked With
SILVIA BAGLEY
August 22, 2021
friendliness and willing to help. I had a flat while carrying my dog in the vehicle and had no choice but to bring her in with me. I was encouraged by Meagan that it would be fine. She behaved herself carrying my dog in the vehicle and had no choice but to bring her in with me. I was encouraged by Meagan that it would be fine. She behaved herself and never made a sound the entire 3 hours I was there. Lovely people. Thank you. More
by britbroome
Employees Worked With
Meagan in Service
August 18, 2021
HORRIBLE 1st TIME EXPERIENCE! Put in an online inquiry on a 2018 Mazda 6, and an Erika Ziegler reached out to me via phone. Let her know it was an out of state deal, I had a trade, and Had done all my credi a 2018 Mazda 6, and an Erika Ziegler reached out to me via phone. Let her know it was an out of state deal, I had a trade, and Had done all my credit information and trade information via online. She sounded extremely helpful at first. So she said ok great I will look into it and get back! Sent me a text, saying thank you for taking her call, and asked her if I should send her pictures of my vehicle, she responded she will let me know if they need anything else! Two days has past she hasn't bothered to call, nor text me about anything! HORRIBLE, customer service and representation of the Lexus dealership! If you are not here to help or work then don't call people who inquire on vehicles!!! Waste of my time, and phone call! DONT RUN MY CREDIT NOW! More
by charlc1
Employees Worked With
ERIKA ZIEGLER
August 04, 2021
As a first time car buyer I couldn’t have asked for a better experience and a nicer group of people to work with. They made that process very easy and helped me find a car I love. better experience and a nicer group of people to work with. They made that process very easy and helped me find a car I love. More
by pearceluke70
Employees Worked With
Tyrone Yarborough, SILVIA BAGLEY
August 04, 2021
Our car was with you for over 30 days. Now normally i am sure this would be a bad thing but it wasnt. We purchased a car from a dealership that had a broken transmission and for 30 days first Holly then Mo sure this would be a bad thing but it wasnt. We purchased a car from a dealership that had a broken transmission and for 30 days first Holly then Morgan for the bulk of it, worked hard to get warranty to approve the fix while updating us daily. We couldn't be more pleased with the incredible service, dedication and attitude. Morgan made a very hard situation positive and in the end we are getting a new transmission! More
by Michelle
Employees Worked With
Morgan
July 27, 2021
I had a fantastic experience buying a new Jeep Wrangler and Sean Rihan, my salesperson, was instrumental in making it a smooth transaction. Thank you, Sean! and Sean Rihan, my salesperson, was instrumental in making it a smooth transaction. Thank you, Sean! More
by Robert
Employees Worked With
Clayton, Sean Rihan
July 21, 2021
Best salesperson ever she should be manager went out of her way to make sure we were comfortable The Best awesome knew what she was talking about her way to make sure we were comfortable The Best awesome knew what she was talking about More
by bikerg2010
Employees Worked With
The finance guy that’s been there a very long time , SILVIA BAGLEY
July 21, 2021
Silvia Bagley the best salesperson ever She went over Silvia Bagley the best salesperson ever She went over and beyond to make sure we were happy she was not pushy at all very very sweet awesome Silvia Bagley the best salesperson ever She went over and beyond to make sure we were happy she was not pushy at all very very sweet awesome More
by bikerg2010
Employees Worked With
The finance guy was good too , SILVIA BAGLEY
