Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Leith Chrysler Jeep
Raleigh, NC
482 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 482 reviews
October 06, 2021
This dealership is a pleasure to work with. Their service people are very helpful and extremely knowledgeable and always go out of their way away to accommodate our schedule. people are very helpful and extremely knowledgeable and always go out of their way away to accommodate our schedule. More
by Darin
Employees Worked With
Tyler hudson
September 27, 2021
Have been in the market looking for a new Jeep. Located some online at this location and purchased one with Azez. He was knowledgeable and friendly. some online at this location and purchased one with Azez. He was knowledgeable and friendly. More
by Scott
Employees Worked With
AZIZ GULBAHARI
September 23, 2021
Everyone was professional and not pushy. We felt like she was doing was was best for us and not selling us a vehicle out of our price range. Silvia was awesome and felt like we were sitting at a table with was doing was was best for us and not selling us a vehicle out of our price range. Silvia was awesome and felt like we were sitting at a table with family. Thanks to you all so much!! Steve and Pamela Mann More
by mannpl
Employees Worked With
SILVIA BAGLEY
September 17, 2021
I just purchased my 6th Jeep Grand Cherokee. I have always traded at this dealership for the last 20 years. They have always had exceptional personnel to deal with. Nathan Pollard was my sales person a always traded at this dealership for the last 20 years. They have always had exceptional personnel to deal with. Nathan Pollard was my sales person and his constant professionalism and product knowledge made the transaction go very smoothly and quickly. He had all paper work complete when I arrived. I would not go any place else. I am very Happy, Happy with my Jeep. More
by Jlawrence
Employees Worked With
Clayton Fore Finance Dept. Customer Satisfaction is his focus really liked talking with him., Tyrone Yarborough, NATHAN POLLARD
September 10, 2021
Great service. Would highly recommend them always. Nathan Pollard is an excellent sales person. I found him very knowledgeable regarding the vehicle. Showed professionalism throughout the transaction. J Pollard is an excellent sales person. I found him very knowledgeable regarding the vehicle. Showed professionalism throughout the transaction. J lawrence More
by Jlawrence
Employees Worked With
Clayton in finance was exceptional., Tyrone Yarborough, NATHAN POLLARD
September 09, 2021
I have been taking my vehicle to this dealership for a while. This was my last time taking my vehicle to a Leith dealership. The customer service from Tyler was awful. The communication about what was goi while. This was my last time taking my vehicle to a Leith dealership. The customer service from Tyler was awful. The communication about what was going on with my vehicle was awful! I called a day prior to see how long it would take for my vehicle to be fixed. I was told it could be fixed in one day. I traveled 61 miles to this dealership from Rocky Mount to get my truck serviced. When I arrived they stated I couldn’t get it done in one day. I was stuck in Raleigh with no form of transportation. When I left my vehicle, the shuttle was not running for the day. They offered me a Lyft. I had to keep calling Tyler to see what was going on with my vehicle. A lot of the times I would leave voicemails because he wouldn’t answer the phone. He didn’t return my calls after a voicemail either. When my vehicle was finally ready after 4 days, Tyler told me come in between 5pm-6pm EST to pick up my vehicle. I was unable to make it at that time due to work, so I came the next day. When I got there the representative stated Tyler left my paperwork at the Cashiers desk. When trying to pay for the maintenance done on my vehicle, the cashier stated she didn’t have my paperwork. After waiting about 5 minutes, Jay came to speak to me about my extended warranty still not paying the dealership. At this point we were waiting for a payment from CarShield. You would think before leaving work that Friday, Tyler would’ve contacted me and said that he’s still waiting for a payment. But no, he didn’t. I arrived that Saturday to be told I still couldn’t get my vehicle. Once again, I came all the way from Rocky Mount, 61 miles away. I had to cancel plans because I had to figure out a way to get home and had already missed appointments that were set up. I would not recommend this place to anyone. I was without my vehicle for 7 days.Tyler had no compassion or empathy whatsoever. More
by Bracewell
Employees Worked With
Tyler Hudson
September 05, 2021
Found exactly what we wanted that had just been turned back in from a lease in great shape and were taken care of very well. Happy to continue doing business with this dealership. back in from a lease in great shape and were taken care of very well. Happy to continue doing business with this dealership. More
by SchmidtCrew
Employees Worked With
SILVIA BAGLEY
August 22, 2021
friendliness and willing to help. I had a flat while carrying my dog in the vehicle and had no choice but to bring her in with me. I was encouraged by Meagan that it would be fine. She behaved herself carrying my dog in the vehicle and had no choice but to bring her in with me. I was encouraged by Meagan that it would be fine. She behaved herself and never made a sound the entire 3 hours I was there. Lovely people. Thank you. More
by britbroome
Employees Worked With
Meagan in Service
August 18, 2021
HORRIBLE 1st TIME EXPERIENCE! Put in an online inquiry on a 2018 Mazda 6, and an Erika Ziegler reached out to me via phone. Let her know it was an out of state deal, I had a trade, and Had done all my credi a 2018 Mazda 6, and an Erika Ziegler reached out to me via phone. Let her know it was an out of state deal, I had a trade, and Had done all my credit information and trade information via online. She sounded extremely helpful at first. So she said ok great I will look into it and get back! Sent me a text, saying thank you for taking her call, and asked her if I should send her pictures of my vehicle, she responded she will let me know if they need anything else! Two days has past she hasn't bothered to call, nor text me about anything! HORRIBLE, customer service and representation of the Lexus dealership! If you are not here to help or work then don't call people who inquire on vehicles!!! Waste of my time, and phone call! DONT RUN MY CREDIT NOW! More
by charlc1
Employees Worked With
ERIKA ZIEGLER
