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Leith Chrysler Jeep
Raleigh, NC
477 Reviews
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Showing 477 reviews
January 20, 2024
Hands down the worst dealership in the Triangle area. Go elsewhere if you can. They exhibit a pattern of disrespect and negligence and will end up putting you and others at risk. I had my car in the s Go elsewhere if you can. They exhibit a pattern of disrespect and negligence and will end up putting you and others at risk. I had my car in the shop mid-December for about a week, they replaced several parts and sent videos and pictures of my car. Not 3 weeks later on January 9th, the wheel came entirely off my car and put me and others at risk. Since it had just been at the dealership, I took it back to them. They originally quoted my over $2,000 for the repairs (replacing the lugs, wheel, etc.), which is absurd. My tires were brand new from Discount Tire, I bought them in May, and hadn't had any issues with my car until I took it to Leith Chrysler Jeep in December. I was pretty frustrated and was calling back and forth between Jeep, Discount Tire, and my warranty service for a few days while my car was at the dealership. The service department, specifically Ryan McDuffy and Stephen (the service manager) intentionally ignored my calls and set my number to go to voicemail, and didn't update me on the status of my car until my boyfriend called them (since they didn't have his number blocked). They are refusing to accept any responsibility for not properly conducting repairs on my car, and said they didn't even test drive it before giving my car back to me in on December 23rd. If you want your car fixed by respectful people in a timely manner, don't go to Leith Chrysler Jeep. More
by alex.owens
Employees Worked With
Ryan McDuffy
December 18, 2023
Hussein Shihab Was very knowledgeable, polite and helpful during the purchase process. He was patient and answered all our questions to the best of his ability or went and got an answer. during the purchase process. He was patient and answered all our questions to the best of his ability or went and got an answer. More
by tommy2g187
Employees Worked With
Hussein Shihab
December 04, 2023
Working with the folks at Leith was a great experience. If you are interested in purchasing a car, I would highly recommend working with Aziz. He answered each of my questions, and is always available for If you are interested in purchasing a car, I would highly recommend working with Aziz. He answered each of my questions, and is always available for more. He also let me test drive multiple options on short notice to find the best option for me. More
by Spencer
Employees Worked With
AZIZ GULBAHARI
August 31, 2023
Very easy to do business with. Salesman was personable, knowledgeable, and very attentative. They didn't play any games with up and were straight up, which is what I like. Would Salesman was personable, knowledgeable, and very attentative. They didn't play any games with up and were straight up, which is what I like. Would highly recommend them to anyone. More
by dkelleybeeker
Employees Worked With
NATHAN POLLARD
August 28, 2023
Nathan was easy to work with, not pushy at all, and had great customer service. We went through the entire process with ease and picked up our car within 24 hours. Recommend 10 out of 10! great customer service. We went through the entire process with ease and picked up our car within 24 hours. Recommend 10 out of 10! More
by Nicole
Employees Worked With
NATHAN POLLARD
April 25, 2023
Wow! What Can I say! Keith was SUCH A GEM!! I was not expecting to get a car (even though I desperately needed one) and he and Tyrone made it happen for m What Can I say! Keith was SUCH A GEM!! I was not expecting to get a car (even though I desperately needed one) and he and Tyrone made it happen for me. They both made me feel comfortable from the time I walked into the lot until the time I left. I’m forever grateful for their handwork for me to get into my car! I would highly recommend them to anyone looking for a car. More
by taylorsmith192
Employees Worked With
Keith, Tyrone Yarborough
