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554 Reviews of Leith AutoPark Honda - Service Center
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July 22, 2015
Great service! My car was ready well within the time promised, and the price was fair. I will certainly return to Auto Park Honda when I need service! My car was ready well within the time promised, and the price was fair. I will certainly return to Auto Park Honda when I need service! More
by Art.P
Employees Worked With
June 27, 2015
Always Excellent Service Experience Have had our Odyssey Touring serviced at AutoPark Honda since purchasing it there new in '08. Making appointments online is easy, service is always p Have had our Odyssey Touring serviced at AutoPark Honda since purchasing it there new in '08. Making appointments online is easy, service is always performed in a timely manner, and the vehicle is serviced/ repaired properly. Vehicle is as clean after service, as when it arrived. Recently worked with Mark Firestein on a major service (timing belt); Mark updated us during the process, kept us informed when the work would be complete, and was just a pleasure to work with. Our service experiences over the past seven years with AutoPark Honda played a major role in influencing our decision to lease a '15 Honda Accord Sport over a Mazda 6. AutoPark Honda is a well run, professional, dealership. More
by Don D
Employees Worked With
April 14, 2015
Multi Point Inspection -- FAKE! Multi point inspection? I think not. On March 20, 2015 my wife brought her 2011 CRV in for routine 5K service. The oil was changed and the wheels were Multi point inspection? I think not. On March 20, 2015 my wife brought her 2011 CRV in for routine 5K service. The oil was changed and the wheels were aligned. Of course we are always glad for the free multi point inspection which includes a simple battery check. She paid and left feeling confident that all is well. The very next day while doing errands around town the CRV would not start, stranding her. AAA checks the battery. It reads less than 8 volts. Dead. We bought a AAA battery on the spot and she drove over to Auto Park Honda. "Oh, sorry" the service person said. "Guess we missed it." "I'll tell my boss.". Well, tell your boss this:, you lost a long time customer. In case any of you read this the invoice reads: customer #3721834; unit #CH52041. More
by Gdavis99
Employees Worked With
Landon Adams
April 01, 2015
Exceptional in every way but especially Jon Choi, Sales! I first became acquainted with Auto Park Honda in 2011 when I purchased my first V6 Accord with Navigation. I had looked at four of my top five new c I first became acquainted with Auto Park Honda in 2011 when I purchased my first V6 Accord with Navigation. I had looked at four of my top five new car choices that day (Lexus IS, Avalon, Camry, and Maxima) before happily ending at Auto Park Honda. My reason for choosing this car was not only because it had all the “bells and whistles” I was seeking but because of a most exceptional salesperson – Jon Choi. Jon is not just a knowledgeable and professional salesperson but he is a very good guy in every aspect of his life. Whenever I had a question about my car, I could call and he would always respond. So, Jon and I have continued to touch base over the past three years when I was having my car serviced. And, by the way, there is no better service department than the Auto Park Honda team. On my most recent regular servicing appointment, Jon and I were chatting about the new 2015 V6’s. We took a spin and I traded my 2011 for 2015, just like that!! When I picked up my new car a few days later, Jon took me through my tutorials, loaded my iPhone, and music and as is his nature, said to “call with any questions.” There is a lot of new technology on this car and yes, Jon is patiently on the other end of the phone! I will wrap this up by saying, that everyone I have dealt with at Auto Park Honda has been professional, friendly, accommodating and efficient. Thank you for the exceptional service. More
by CJE
January 27, 2015
Worst dealer to take your car in for service This is the worst dealer if you did not buy your car from them even if your car is under warranty Their service department was very rude and makes you This is the worst dealer if you did not buy your car from them even if your car is under warranty Their service department was very rude and makes you feel like an outcast. Service guy sent me to the sales person because he did not know the features of the car and did not know how to fix the issue. 3 sales people tried to help me but all of them came back and said sorry they don't know the features of the car. I understand they have enough customers who bought cars from them but they should clearly state on their website and in the dealership that they don't help customers who bought cars from another Honda dealership. More
by abghar
Employees Worked With
N/A
December 31, 2014
Customer service after the sale is TERRIBLE ! The salesman did a good job and I felt good about my purchase. Until I took my car to service today for my add ons. I made clear to the gentleman ! The salesman did a good job and I felt good about my purchase. Until I took my car to service today for my add ons. I made clear to the gentleman I needed to be out by late morning. When I checked on my car around 1130 they hadn't even started working on it. Then some lame excuse that the wrong door strips came in and it would take another 2-3 hours. Despite paying 32K on the CR-V touring it does not come with a printed owner's manual, tire warranty or nav. manual. The 2nd page of the short manual states Honda is trying to save on paper (ya that may be true but it's also cheaper). All this is on a disk that can not be used in the car CD player, and is therefore useless if you are on the road. The short manual referred me to owners,honda.com to request the printed copies, and going to that website refers you back to dealer. By phone I spoke to both Glen and Garry who were going to look into it. When I saw Glen today he "forgot" and I don't know where Glen was. While they all seem to sympathize with the lack of printed documents, no one seems to want to do anything about it. More
by me
Employees Worked With
Glenn Finkel, Garry Rawlins
October 09, 2014
If you didn't buy it there AVOID!!! First booked an oil change. Arrived only to find they over booked and I would have to wait for a "fit in". Then because I didn't buy the car there t First booked an oil change. Arrived only to find they over booked and I would have to wait for a "fit in". Then because I didn't buy the car there they would not honor my service coupons. We did not buy there because of their sales staff and highest prices...no only to be shunned from service. Do your self a favor and look elsewhere! for product and service. This is my first and last Honda..so disappointed. More
by burntbyhonda
Employees Worked With
Do not recall name of woman that took phone appointment or service guy.
August 28, 2014
crazy deal! Auto park Honda was great Allen was my salesperson he greeted me in service were I had no ideal I was going to trade my car in for almost the same pay Auto park Honda was great Allen was my salesperson he greeted me in service were I had no ideal I was going to trade my car in for almost the same payment. Allen move quick and fast and no pressure thanks for the great deal. More
by c1
July 29, 2014
Free Oil Change for Life After an initial mis-understanding about the free oil change for life offer, I received a personal phone call from the Service director who resolved t After an initial mis-understanding about the free oil change for life offer, I received a personal phone call from the Service director who resolved the issue to my entire satisfaction. This is a genuine offer which is worth a considerable amount to the Honda customer, and can be recommended to everyone. Many thanks to the management team at Auto Park Honda. I will be happy to do business with you at any time in the future. Robert Taylor More
by RobNDeb
Employees Worked With
Kevin Mills
November 30, 2013
Have had two cars there to get service done. Both cars had to bring back for work not done right. One car was suppose to be put in the computer to find out why engine light on. "We reset the computer lig had to bring back for work not done right. One car was suppose to be put in the computer to find out why engine light on. "We reset the computer light didn't come on" car engin light came on and wow take back to dealer, now have a 52.00 computer bill and a quote for 906.45 to have work done. Why was it not done the first time like asked. Plus made one call got the price cut in half and still using all Honda parts. All I can say is wow. So do your research. More
by TheEODTech
Employees Worked With
Was bounced around when asking for who runs the service center
