Leith AutoPark Honda - Service Center

Awesome! Deandre was great! I will only come see him he made the process super easy. He was very knowledgable about the car and communicated well! Deandre was great! I will only come see him he made the process super easy. He was very knowledgable about the car and communicated well! More

Just an Oil Change? Nahhh! Went in for my free oil change and had an 11:00 apt. Drove right up and was taken care of immediately. I was offered a free car wash as well, which Went in for my free oil change and had an 11:00 apt. Drove right up and was taken care of immediately. I was offered a free car wash as well, which I took advantage of. While waiting, I saw I could get a free massage as well, which is just what I needed. Everyone was very friendly and helpful and got the job done. Thank you!!! P.S. I just LOVE my Honda HRV! More

Job well done! Must ask for CJ Carranza to be your service technician! He is punctual and friendly, and the best part he is honest. The communication was clear and Must ask for CJ Carranza to be your service technician! He is punctual and friendly, and the best part he is honest. The communication was clear and he will help you with all of your car needs. He is a great asset to Autopark Honda- Cary. More

Exceptional service every time- Thank you, CJ We have had our Honda Odyssey serviced at Auto Park Honda for 6.5 years after buying it new. CJ Carranza has been our advisor. We have continued to We have had our Honda Odyssey serviced at Auto Park Honda for 6.5 years after buying it new. CJ Carranza has been our advisor. We have continued to come back because CJ has been so helpful. I always have had my questions answered and have been given a fair price. It has been invaluable to me to know that I am driving an incrediblely safe vehicle because of the service that my van has received. I have received excellent service every time... thank you, CJ! You take care of your customers! More

Great Care! So nice to be in good hands! Eldwin and his team got the job done quick! Very friendly and trustworthy. Thank you for your help! So nice to be in good hands! Eldwin and his team got the job done quick! Very friendly and trustworthy. Thank you for your help! More

Justin renewed my faith in Autopark Honda I brought my Accord in for an oil change, but I left with a new Civic, thanks to Justin! I'm a recent transplant to NC, so while I'm a Honda loyalist I brought my Accord in for an oil change, but I left with a new Civic, thanks to Justin! I'm a recent transplant to NC, so while I'm a Honda loyalist (this is my sixth Honda, third brand new), I hadn't established a relationship with a dealer I trust here. I've been interested in a new car for awhile, and I worked with a different salesperson last year to see if I could make a deal work. The person I dealt with at that time had no interest in working with me, as my situation was less than ideal. I left that day with a bad taste in my mouth about Autopark. In fact, I started working with my old salesperson in the Northeast to avoid having to buy a car from Autopark (800 miles away!!). I was even reluctant to bring my car back in for an oil change, but since Cary is the closest to me, I relented. The service department has been great to work with (thanks, Johnathan!) , but as I waited, knowing I had been looking for a trade, my friend told me there was a car on the lot I should see. He brought Justin over to talk to me, and with patience and kindness, Justin spent time making a deal work for ME. I felt that Justin went out of his way to take me and my situation into consideration; he never pressured me nor made me feel like an inconvenience to him. And even though it was late, Ferrante worked patiently through the paperwork and never rushed me. I love my new car--and my new dealership. More

Excellent customer service Everyone I dealt with was very knowledgeable, friendly and professional. They all cared very much about giving me only the best possible service. I Everyone I dealt with was very knowledgeable, friendly and professional. They all cared very much about giving me only the best possible service. I was given an excellent, fair trade-in amount for my used Honda toward the purchase of a 2017 Honda Accord. More

Worst service, worst experience Took my 2011 Honda Pilot in for the takota recall, Friday Oct. 14, 2016. It was booked for early Saturday morning service (7:45am). I asked for an oi Took my 2011 Honda Pilot in for the takota recall, Friday Oct. 14, 2016. It was booked for early Saturday morning service (7:45am). I asked for an oil change and tire rotation, since the car would be on-site for service. I specifically asked for the power steering fluid to be refilled because it was well below the normal level. I was told that "all fluids will be topped off as part of our 55 point inspection". I couldn't make it by closing, so they arranged pick-up for Sunday. When i arrived, i immediately checked the ps fluid - the levels were the same as when i'd turned it in!! Hadn't been touched - cranked the car and the service light was still on showing service needed and an oil life at 5%. Obviously, no 55 point inspection had taken place. The oil looked fine, but how could i be sure it had been changed? I keep the car on a regular service schedule. Can i trust that the tacota air bag and tire rotation have also been done/replaced?? Takita airbags are killing people. If they'd been so lax at changing oil and topping off fluids (and how bout the tire rotation?) for the price of $68, how could I trust that a "no-charge" recall had been performed? The service dept was closed so i grabbed the sales manager to show him that i had bit received the complete oil change and service i'd paid for. He wasn't really interested and gave me the service managers number. I left - still needing ps fluid and with no real certainty that our family car was safe to drive. I took the car back in on Monday. This is now three days of dealing with a simple service job. Todd Stevens came out, popped the hood - looked at the power steering fluid and said "if it's THAT low there has to be a leak". Then he proceeded to tell me why they didn't top off the brake fluid which was also low. They took the car to the garage to inspect for any power steering leak. Came back, no leaks. "Bone dry" as one of the service advisors said. I've since asked another mechanic, and he said "power steering fluid does go down over time and should be topped off with regular maintenance." So that leads me to this conclusion: 1) since i've had my car serviced there, and without looking at my service records, i'd say at least the last three or four routine oil changes - the power steering and brake fluid HAVE NOT been "topped off" and 2) "All fluids topped off with our 55 point inspection" is a fraudulent claim. Three times in a row isn't an oversight. So after three days of dealing with this - and basically pulling teeth to get what i paid for - how was it resolved? Not with a handshake from Todd Stevens, nor a discount off of that or any future service. I wouldn't recommend this dealership at all. If you are so inclined to give them your money, be sure to check behind them and have plenty of time at your disposal. More

Always fair, honest, and pleasant We have 4 Hondas that get serviced at Autopark Honda because of our trust in CJ Carranza. He is always pleasant when we call with questions or schedu We have 4 Hondas that get serviced at Autopark Honda because of our trust in CJ Carranza. He is always pleasant when we call with questions or scheduling. On several occasions I have asked him to service my vehicle at the last minute because I needed to head out of town to help my ailing parents. He always comes through, and he is the reason all of our Honda purchases will be made at Autopark Honda. Great service! More