Leith AutoPark Honda - Service Center

Great job! My wife went in to have some safety recalls done on our 2013 Honda van. We called on a Wednesday and they had us in the shop the very next morning on My wife went in to have some safety recalls done on our 2013 Honda van. We called on a Wednesday and they had us in the shop the very next morning on Thursday. They also took care of servicing her transmission while we were there as well . She got a free complementary massage by a masseuse that was set up there while she was there what a great experience . I would highly recommend this dealership the people are super nice and very knowledgeable and accommodating. More

They make it easy. From scheduling my appointment all the way through the cashier it was great. Andrew was very nice, Mike helped me as Andrew was answering questions f From scheduling my appointment all the way through the cashier it was great. Andrew was very nice, Mike helped me as Andrew was answering questions for another customer. He was great with checking me in as well as helping when I came to pick up my car. He went over all of the info about my car and showed me to the cashier. Dennis, the shuttle driver, was great. He got me to work and back with care. The cashier was efficient and quick to get me back to work. Thanks to all of you. More

Exceptional Service I had my car towed in. I had a diagnosis right away and Dan Duckson did the repairs. My car drove better after I got it back and it was clean. Very po I had my car towed in. I had a diagnosis right away and Dan Duckson did the repairs. My car drove better after I got it back and it was clean. Very polite. Reasonably priced. Exceptional 100% from start to finish. Thank you Autopark Honda! More

Power steering Pump & Rack in pinion replaced Mark was honest and new what needed to be done. Saved me monies and diagnosed motor mount problems while the vehicle was already torn down and showed Mark was honest and new what needed to be done. Saved me monies and diagnosed motor mount problems while the vehicle was already torn down and showed me exactly what needed to be replaced. Great job, honest people and professional! Lisa H. More

Paint repair for my 2016 Honda Accord Coupe Chris Kenny was awesome when it came to my repair service. I bought a 2016 Honda Accord Coupe and it had white spots on the hood, roof, and top of th Chris Kenny was awesome when it came to my repair service. I bought a 2016 Honda Accord Coupe and it had white spots on the hood, roof, and top of the trunk to include paint fading. Chris Kenny took my vehicle in and provided a loner. When I got my car back, I was very satisfied. The paint job looked awesome. I am a very satisfied customer and Autopark Honda is where I would go to get all my vehicles from now on. Thank You, Autopark Honda and Chris Kenny. More

Service at its best! We are so grateful to AUTOPARK HONDA for the excellent service they provided during our recent breakdown on our way to the Raleigh airport. On Thursd We are so grateful to AUTOPARK HONDA for the excellent service they provided during our recent breakdown on our way to the Raleigh airport. On Thursday afternoon, August 2nd, we had a flat tire on Route 40. A good Samaritan stopped and put the ‘donut’ on our car. We were able to drive to our hotel in Morrisville, NC. This is where we got the phone number for the nearest Honda dealership which was Autopark Honda in Cary, NC. We left our car keys at the hotel. We had an early flight Friday morning August 3rd to Alaska. We had to wait until Monday to call the service department at Autopark Honda. We spoke to Todd Stevens from Alaska and explained our situation. Todd agreed to have our 2011 Honda Accord towed to his dealership where they would repair the tire and check the undercarriage because we also ran over a heavy piece of metal lying on the shoulder. We were very fortunate a more serious accident didn’t occur. We did speak with a few people at Honda while we were away to get updates and all of them gave us accurate information about the status of our car. This speaks to how well they communicated within the dealership. They replaced the tire and there was no other damage to our car. Our final update came from Todd. He said our Honda was on its way back to the hotel. When we returned from vacation late on Saturday night, our car was waiting for us in the hotel parking lot. The recovery from our unfortunate breakdown was handled seamlessly by everyone at both Autopark Honda and the Hampton Inn on Airport Blvd. This allowed us to enjoy our vacation. So you know you can count on AUTOPARK HONDA if you ever need them! More

The paint on my 2012 Honda was coming off... The paint on my 2012 Honda Civic was coming off and Honda had a warranty extension for this that took care of my problem. The GM, Mr. Icenhour, was The paint on my 2012 Honda Civic was coming off and Honda had a warranty extension for this that took care of my problem. The GM, Mr. Icenhour, was super kind and helpful and I greatly appreciate his assistance. Also, David Mastrengelo was also super helpful and thorough with my case, answering all of my many questions. Thanks so much!! More

Fast, Friendly, and Effective I took my car in to be serviced and Eldwin Breeden gave me excellent and honest advice as to how to fix my car. He did not just push a sale, he gave a I took my car in to be serviced and Eldwin Breeden gave me excellent and honest advice as to how to fix my car. He did not just push a sale, he gave an informed opinion based on years of experience. Above all, he treated me as if I were his family and had my safety as his main concern. I would definitely recommend him to others and I will be returning to him with any other issues with my vehicle. More

Awesome Service! I just wanted to say that I thoroughly enjoyed my service experience at Autopark Honda today. My service advisor, Ben Ruggles, was awesome and really I just wanted to say that I thoroughly enjoyed my service experience at Autopark Honda today. My service advisor, Ben Ruggles, was awesome and really looked out for me. I truly appreciated it! Keep up the great work! More

Bad chat support Frankly, I am not sure whether I should rate the dealership's Customer Support or their chat service provider, maybe the latter. I contacted the deal Frankly, I am not sure whether I should rate the dealership's Customer Support or their chat service provider, maybe the latter. I contacted the dealership via chat to get a simple quote for a simple job - replacing front brake pads on my 2012 Honda Civic. I was told they do not have the pricing available (really, for such a standard procedure???), but someone will contact me with the price. I gave my phone number and asked send me a text with the quote. They wanted more details like email address, last name, etc. Obviously, to get me on the mailing list and push me some offers. I said "no, just quote me the service, please". Sure Sir, no problem. That was one week ago. No one texted me. I get it, they hire a call center to handle this kind of inquiries, but aren't they supposed to review the quality of their work? Or do they hire chat agents only to generate potential leads? If the latter, this kind of support actually makes me less likely to contact this dealership again in a future. Unfortunately, the story repeated itself exactly when I tried to contact another dealership's Service department via chat (will post identical review there as well). Guess, they use the same service, where agents either don't give a xxxx or were not properly trained. Which is sad. Guess, I will use the dealership that advertises its prices online. More