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Leith AutoPark Honda - Service Center

Cary, NC

4.6
554 Reviews

554 Reviews of Leith AutoPark Honda - Service Center

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September 10, 2020

This was once a was a good service department at one time. They totally dropped the ball the last time I was there. Gave them a chance to make it right, and they fumbled yet again. Would strongly advis More

by JMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
Sep 24, 2020 -

Leith AutoPark Honda responded

This is a disappointing review to read, and it certainly doesn't sound like the excellent service we aim to provide here. I'd like to speak with you directly about what happened here. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Kevin Mills - Service Director - 919-467-4747

September 09, 2020

CJ as always, is the best one to help and give us advice about our car(s) service. He always manages to make our service trip smooth and always keep us posted with txt or call on updates of the service appo More

by Haitham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Carranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Leith AutoPark Honda responded

Thank you for reviewing Autopark Honda and for giving a shout out to CJ! I am glad to hear that he always takes care of you during your service visits. We look forward to working with you next time!

September 06, 2020

Always excellent customer services and always professional. Service is done in a timely manner. Mark kept me updated of the progress and advised me of upcoming maintenance. Thank you! More

by campbell748
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Firestein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Leith AutoPark Honda responded

It makes our day to hear that you can depend on the Autopark Honda team for professional service, every time. Thank you for reviewing us and giving a shout out to Mark! We look forward to your next visit.

August 30, 2020

Consistently great service. The staff are always friendly and professional. They go out of their way to address ones specific needs, no up sale pressure to sell more than is required More

by Robertart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Rolow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Leith AutoPark Honda responded

Robert, thank you for posting such wonderful feedback for our Autopark Honda team. It is great to hear that you are always impressed during your visits!

August 27, 2020

Friendly, knowledgeable staff. Quick and affordable service! Nick Basile was courteous, and made sure all my needs were met. I look forward to working with him in the future. More

by nbarton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Mangels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Basile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Leith AutoPark Honda responded

Thank you for the review! We couldn't be happier to hear that you enjoyed working with Nick here at Autopark Honda, and we will certainly let him know that you appreciate his help. We look forward to your next visit!

August 27, 2020

I have been coming to Autopark Honda for the past four years. The service is wonderful and I am able to retrieve my car quickly. More

by Jean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Firestein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Rolow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Basile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Leith AutoPark Honda responded

Jean, thank you for the review! We are grateful for your returning business here at Autopark Honda, and we look forward to your next visit!

August 26, 2020

Maria was very helpful in my car purchase from AutoPark Honda. She worked tirelessly to make sure I was happy. I would gladly recommend Maria to friends and family that are looking for a car. More

by markchuman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Rustin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Leith AutoPark Honda responded

Thank you for leaving Autopark Honda a five-star review, Mark! We are glad to hear that Maria was such a pleasure to work with and that she got you into a reliable vehicle. Safe travels!

August 25, 2020

Daniel was great was very professional and informative through out the entire visit and was very clear about what services were priorities and safety issues, what I appreciated most was he wasn't pushy l More

by mariahmmngs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Coste
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Leith AutoPark Honda responded

Hi Mariah - Thank you for the kind review! It is so excellent to hear that Daniel delivered such a professional and cautious service experience. We are proud to have earned your business and we hope to do so again in the future. Here's to many safe and happy miles! - The Autopark Honda team

August 25, 2020

Had Honda serviced for oil, tire balancing and rotation on scheduled maintenance. Everything went as planned. See you next time. More words for 25. X More

by troy.doby
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dale Rolow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Leith AutoPark Honda responded

We really appreciate the five-star review, Troy! We're proud to have made your oil change and tire rotation an exceptional experience. Thank you for trusting Autopark Honda with your vehicle's maintenance!

August 23, 2020

I have taken my car in and have had Dylan as a Service advisor. My trip is always a smooth and easy experience. I have also had great experience dealing with Sterling Dyer. They do great work. More

by Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan, Sterling
Aug 24, 2020 -

Leith AutoPark Honda responded

It means a lot to hear that you receive consistently excellent service from our Autopark Honda team. Thank you so much for rating us five stars and giving a shout out to Dylan! We look forward to serving you in the future.

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