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Leith AutoPark Honda - Service Center

Cary, NC

4.6
554 Reviews

554 Reviews of Leith AutoPark Honda - Service Center

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January 21, 2021

Excellent customer service by Mark. The update of the software was well done. I would highly recommend Cary AutoPark Honda to everyone. Many thanks for your wonderful service. This is my second Honda I More

by judyhemmingway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Firestein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Leith AutoPark Honda responded

We're so lucky to have you in the Autopark Honda family, Judy! We're thrilled to hear that Mark delivered the exceptional service you've come to expect, and we'll be sure to let him know how much you appreciated his help. Thank you for coming to us for your software update!

January 15, 2021

Great experience! The Service Department Rep "Landon" Great experience! The Service Department Rep "Landon" was very professional.. The quality of service was exceptional. I left feeling valued and a More

by Kurt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Landon Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Leith AutoPark Honda responded

Thank you for your confidence in Landon and the service team, Kurt! We appreciate your business and hope to work with you for a long time to come. Safe travels! - Autopark Honda Team

January 10, 2021

I like how fast they attend me and also explain all the problems my car had and for sure will be coming back for other service More

by marcojrfuentes21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Ng
Jan 11, 2021 -

Leith AutoPark Honda responded

It makes our day to hear that our team took such good care of you and your vehicle, Marco! Thank you for coming to Autopark Honda for your repair needs - we look forward to helping you next time!

January 10, 2021

I was informed that I had two separate recalls. Made 2 30 minute trips and dropped off my truck. Each time, it was a false alarm and I had no recall. I wasted a day when you consider all of trips to drop off More

by Daugherty5jd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Stephens
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Leith AutoPark Honda responded

It is never our intention to cause an inconvenience and I am so sorry for your frustrating experience. I will discuss this feedback with my team so we can work towards improving our processes. Thank you, Kevin Mills - Service Director - 919-467-4747

January 08, 2021

I have to say that I've been using this dealership for years Landon is by far the best service advisor ever. Friendly knowledgeable accommodating. More

by Jlfn2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Landon Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

Leith AutoPark Honda responded

Thank you for your years of business and great recommendation of Landon! We are grateful to have you as a Autopark Honda customer. See you next time!

January 07, 2021

I absolutely love coming here!!! I come here For all my service needs. I’m always in and out and they always keep me updated on what’s going on. I just went on Monday and they even sent me a video through More

by Hjlejl952015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Jan 07, 2021 -

Leith AutoPark Honda responded

This review is music to our ears! We are delighted to have earned your loyal business and your stellar feedback. Thank you for being such a great Autopark Honda customer, we look forward to seeing you next time!

January 06, 2021

In and out in under 30minutes for state inspection and tire pressure check. My rep was Eldwin and was courteous and responded to my needs quickly. More

by orlortiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eldwin Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Leith AutoPark Honda responded

We are thrilled that Eldwin and the team could deliver efficient, quality service! Thank you for choosing Autopark Honda, we hope to see you next time.

January 05, 2021

My technician was Dale but everyone I encountered at this place was very nice! I appreciate the accommodation even though they were done for the day as far as taking walk ins was concerned. More

by MorghanG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Rolow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Leith AutoPark Honda responded

Morghan - Thank you for taking the time to share! We appreciate your support and are thrilled to hear that Dale and the team earned your five-stars. Drive safely, and we hope to earn your business again at Autopark Honda!

January 05, 2021

My first maintenance with Autopark Honda was a good experience: very efficient and answered all my questions. Received a free oil change since my Accord was purchased there. Rotated tires for an addit More

by Kaye T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reeve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Clayton
Jan 05, 2021 -

Leith AutoPark Honda responded

We're so glad to have you in the Autopark Honda family, Kaye! Thank you for bringing your Honda Accord back to us for its first service appointment!

January 01, 2021

Yesterday was a great experience for me! It was my first time going since the pandemic started but Honda did a great job with keeping everyone safe and everything clean! I had Joe as my advisor and he did a More

by sam_linehan
Recommend Dealer
Yes
Employees Worked With
Joe Ruggers
Jan 04, 2021 -

Leith AutoPark Honda responded

Sam, thank you for taking the time to leave us a review! It was our pleasure to service our vehicle here at Autopark Honda, and we are so glad Joe and our team made the experience safe and comfortable for you during this difficult time. If you ever need anything else, don't hesitate to come back and see us again!

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