Leith AutoPark Honda - Service Center

My most recent experience with the Service Department was very disappointing, they not only broke one of the plastic pins from my brand-new Pilot's roof rails (leaving part of the plastic inside, therefore n very disappointing, they not only broke one of the plastic pins from my brand-new Pilot's roof rails (leaving part of the plastic inside, therefore no roof rack can be installed now) but at the next day Mike said, they don't just brake things and don't tell the costumer, implying my statement wasn't true. After asking him to watch the video recorded from their workshop, he kind of realized I could be right. Finally, his mechanic admitted breaking the pin and gluing it to the rail roof. Mike came back apologizing for the whole situation and saying he will be replacing the part once they have it on the dealer "at no money cost for me" (Wich, I think it was an unnecessary clarification) No compensation from Honda has been offered, for me wasting my time and money affecting my business dedicating time to this inconvenience. This has been my 5th Honda vehicle in 5 years, three of them has been purchased in Autopark Honda, and now Trust is something I have lost with them. From now on I would have to check their job, every time a service is needed for my vehicle. (Totally disappointed) I know everyone can make mistake, but the way he tried to evade his responsibility from the first moment, it was not ethical at all. More

Just a few words from a longtime customer of Autopark Honda where over the years, I've purchased 5 vehicles, both new and certified. This is an EXCELLENT Honda dealership with terrific support throughout Honda where over the years, I've purchased 5 vehicles, both new and certified. This is an EXCELLENT Honda dealership with terrific support throughout their service center! I don't leave reviews after every visit, but after my last few maintenance visits, it's time to recognize both Daniel and Nick. These guys are both true professionals that obviously care a great deal for their customers. They're highly competent, honest, efficient and a pleasure to deal with every time. And trust me, I'm not always the easiest to deal with! Keep up the great work AutoPark Honda!!! More

I had a great experience recently when I purchased 4 tires at Auto Park Honda. Jon Anderson, the service advisor I spoke with, was very knowledgeable, professional, and personable. He was extremely hel tires at Auto Park Honda. Jon Anderson, the service advisor I spoke with, was very knowledgeable, professional, and personable. He was extremely helpful in providing me the information I needed to make a decision. Everything went well with the purchase and install of the new tires. Jon was great! I have been here for service on numerous occasions and each time the experience has been excellent. More

CJ was instrumental with working with the me about the parts that became defective. Then he was able to get me in and out of service to have a functional riding like new vehicle parts that became defective. Then he was able to get me in and out of service to have a functional riding like new vehicle More

The Service Was OUTSTANDING! , Out Salesman found us a Vehicle, that wasn’t even listed on your site. Exactly the color and options we wanted, he went the EXTRA MILE. we origina , Out Salesman found us a Vehicle, that wasn’t even listed on your site. Exactly the color and options we wanted, he went the EXTRA MILE. we originally had an Appt. came to see another Honda Odyssey on lot. We are EXTREMELY HAPPY with the Purchase and his EXCELLENCE. Will Definitely Shop here again, and Tell All Our Friends. More

Todd honestly was a hero and helped fix an issue that occurred on site. I appreciate the transparency and honesty with the interaction. It means a lot they didn’t try to be underhanded or sneaky but dire occurred on site. I appreciate the transparency and honesty with the interaction. It means a lot they didn’t try to be underhanded or sneaky but direct and open. More

Landon and the service team were amazing in resolving a “noise” issue. Landon’s follow-up after I left the dealership was unexpected yet excellent customer service. “noise” issue. Landon’s follow-up after I left the dealership was unexpected yet excellent customer service. More

The dealership is one of the best when taking care of all your maintenance needs. your maintenance needs. More

Was able to make appointment at day & time best for me. Some adjustments + and - were made to maintenance services with Service Advisor Eldwin Breeden's call to me Some adjustments + and - were made to maintenance services with Service Advisor Eldwin Breeden's call to me More

Customer service at AutoPark Honda is always top-notch. I have no complaints at all about the quality of work done by their service department. I have no complaints at all about the quality of work done by their service department. More