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Leith AutoPark Honda - Service Center

Cary, NC

4.6
554 Reviews

554 Reviews of Leith AutoPark Honda - Service Center

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October 30, 2024

I have purchased 3 cars from AutoPark Honda and each time it gets better. They work with me every time and help me get into something that will make me happy. More

by Scurry0719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Rustin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Whitfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassie from service
Oct 30, 2024 -

Leith AutoPark Honda responded

Thank you for your continued trust in Autopark Honda! We're delighted to hear that each experience has been better than the last. We look forward to helping you find more cars you'll love in the future!

September 13, 2024

I've been going to Leith Autopark, Cary, NC since 2021 and we've had our ups & downs about my 2017 Honda HRV EXL AWD that I purchased at a different Honda dealership whom I won't name. I've found Leith Au More

by gala-unclog-secret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EVAN
Sep 16, 2024 -

Leith AutoPark Honda responded

Thank you for your continued trust in Autopark Honda! We're glad to hear that Evan and our service team have been attentive and professional. We appreciate your feedback on our clean facilities as well. Safe travels with your 2017 Honda HR-V EXL AWD!

August 21, 2024

I would like to thank Jacob Barnes for my Civic service at Autopark Honda 8/15/24. He informed me what services needed to be done and about how long it would take. Also, what services might be needed in th More

by kdgilbert1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Barnes
Aug 21, 2024 -

Leith AutoPark Honda responded

Kathleen, we're glad to hear Jacob provided you with excellent service at Autopark Honda. Thanks for sharing your experience!

July 11, 2024

Doesn’t respond to phone calls. Service staff is skilled and easy to talk you in person but no one answers phone calls including the manager, messages are not returned, More

by heeled-spool-0m
Recommend Dealer
No
Employees Worked With
Todd Stephens
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Leith AutoPark Honda responded

We apologize for the lack of communication you've experienced. While it's great to hear that our service staff is skilled in person, we understand how frustrating it can be when calls and messages go unanswered. I'd like to offer my assistance directly, but unfortunately, I won't be able to locate your contact information without a full name. Please reach out directly so we can address this issue promptly. Thank you, Todd Stephens - Service Manager - (919) 467-4747

June 26, 2024

I would like to thank my advisor Joe for helping me with my car service. Honda Passport 2022 on 6/24/24. My car service was done as promised with little wait time. Thank you. More

by kdgilbert1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Jun 26, 2024 -

Leith AutoPark Honda responded

We're glad to hear Joe provided excellent service and that your Honda Passport was taken care of promptly at Autopark Honda. Thanks for the review!

October 19, 2023

Top notch service department who will handle your repairs and maintenance with efficiency, competency, and honesty. Always willing to answer my questions and explore all of my options. Excellent communicat More

by Laura Fauver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Leith AutoPark Honda responded

Laura, we're delighted to know that our service department at Autopark Honda has consistently met your expectations. We appreciate the trust you've placed in us for your vehicle's needs and look forward to serving you again!

July 13, 2023

I would like to thank my Service Adviser, CJ Carranza, for taking care of my service check up. He was spot on with the service I needed and the price I needed to pay. He also let me know I had a service r More

by kdgilbert1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Carranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Leith AutoPark Honda responded

Thanks for the awesome review! It's great to hear that CJ and our team at Autopark Honda took good care of you and ensured your service went swimmingly. Until next time, drive safely!

June 26, 2023

Always Courteous, Customer Oriented, Efficient, Speedy and Thorough Service. We’ve always relied on Mr Malik Moss with no disappointments. Now being introduced to our new buddy Mr Mark Williams has been More

by Shugsheart
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Malik Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Whitfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Williams, Lily (did our inspection)
Jun 26, 2023 -

Leith AutoPark Honda responded

Thank you so much for your kind words! We're delighted to hear that Malik and Mark delivered such attentive service. Drive safely, and we hope to see you back again at Autopark Honda!

April 29, 2023

Dale, the service writer at Autopark Honda is very knowledgeable and very honest about what you're needs are for your Honda. He listens, cares and understands that your safety and proper care for your More

by ashleywright0000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Rolow
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Leith AutoPark Honda responded

We appreciate you sharing your positive feedback with us, Ashley! We are glad to hear that Dale's knowledge and honesty were valuable to you during your visit to Autopark Honda. Your safety is always a top priority for us, and we're thrilled to have met your expectations for comfort and service. Thanks again for choosing us for your vehicle needs!

January 13, 2023

My most recent experience with the Service Department was very disappointing, they not only broke one of the plastic pins from my brand-new Pilot's roof rails (leaving part of the plastic inside, therefore n More

by rarce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike McFadden
Jan 16, 2023 -

Leith AutoPark Honda responded

I am very sorry for this mishap during your service, and for the inconvenience that followed. We expect meticulous, communicative work from our team and it is disappointing that we missed the mark this time. I will share your feedback internally so we can avoid similar occurrences in the future. In the meantime, if there is anything else we can do to assist you, please feel free to be in touch directly. Thank you, Kevin Mills - Service Director - 919-467-4747

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