Leith AutoPark Honda
Cary, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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The dealership was amazing and exceeded all my expectations. The environment was clean and welcoming, and every staff member that I worked with was very friendly. expectations. The environment was clean and welcoming, and every staff member that I worked with was very friendly. More
Service from all Auto Park teams has always been delivered with knowledge, courtesy, and kindness. delivered with knowledge, courtesy, and kindness. More
I bought Honda CRV from autopark Honda and Maria Rustin was my sales consultant she is very helpful and helped me in understanding all the features and process in buying the vehicle. was my sales consultant she is very helpful and helped me in understanding all the features and process in buying the vehicle. More
I thought Maria was efficient and we got out of there in about 2 hours. I also appreciated we were not assaulted by unending sales pitches. I would reccommend your operation. about 2 hours. I also appreciated we were not assaulted by unending sales pitches. I would reccommend your operation. More
Autopark Honda is refusing to pay over $9,900 for a vehicle I sold them. On September 29, 2023, I traded in a 2020 Honda Odyssey to Autopark Honda as part of a transaction to lease a new vehicle. I vehicle I sold them. On September 29, 2023, I traded in a 2020 Honda Odyssey to Autopark Honda as part of a transaction to lease a new vehicle. I had $10,000 in equity in the trade-in, and instead of putting that money down on the new car, Autopark Honda and I agreed they would pay me $9,999 cash for the equity. I was told I would receive the cash payment when the lienholder processed the payoff amount for the outstanding loan. I left the trade-in with Autopark and left confident that I would get my money in a week or so. The payoff was processed on October 4, 2023, and the lienholder has already mailed me a check for a $90 overpayment. Autopark Honda has not paid me a dime of the remaining $9,900 in equity. Despite the earlier statement that I would get my money when the payoff was processed by the lienholder, Brandon Rigney, the General Sales Manager, now says I won't get paid until the DMV issues a paper title. This is not what I was initially told, and there is nothing in the paperwork I signed allowing Autopark Honda to hold payment until DMV issues a paper title. Mr. Rigney said the DMV process will take 4-6 weeks despite the fact that the DMV website says titles can be processed in 2-3 weeks. I asked Mr. Rigney what would happen if the DMV took 6 months to issue a paper title. He said that would not happen, but never said that Autopark would pay what they owe if something fell through the cracks at DMV. Mr. Rigney also said the check for the amount Autopark owes me has been printed and is waiting in Accounting, but they will not release it to me. I've bought three cars from Autopark in the last 4 years and had all the service for those cars done at Autopark. If I had written this review six weeks ago, it would have been five stars. I'm extremely disappointed in how badly Autopark has treated a loyal, repeat customer. More
They're always friendly and easy to deal with and treat their customers with respect. This is our 3rd car with them their customers with respect. This is our 3rd car with them More
Top notch service department who will handle your repairs and maintenance with efficiency, competency, and honesty. Always willing to answer my questions and explore all of my options. Excellent communicat and maintenance with efficiency, competency, and honesty. Always willing to answer my questions and explore all of my options. Excellent communication and technical work. Won’t go elsewhere! More
Great experience buying our new Odyssey. Was painless and we are very happy with our new car. Was painless and we are very happy with our new car. More
Thank you so much to Alexey, this was my first time buying a car so I had a million questions and he made me feel very comfortable to ask as many as I want. Customer service just doesn't get any better buying a car so I had a million questions and he made me feel very comfortable to ask as many as I want. Customer service just doesn't get any better than this, thank you again Alexey! More