Leith AutoPark Honda

Edit to initial review: I wrote this review once I turned over my keys. Within 15 minutes the service man came out and told me that my car was finishing up. The dealer realized I was upset and made turned over my keys. Within 15 minutes the service man came out and told me that my car was finishing up. The dealer realized I was upset and made sure the time was honored. I appreciate it when customer service recognizes an unhappy customer and makes it right. I didn’t think the review was getting posted or I would have edited this review sooner. Doesn’t honor appointment times. When I arrived, I was told the wait for a simple state inspection would be an hour and half to 2 hours. I asked what was the point in making and appointment and the response was, “just like a doctors office…..if a doctor is not available then he can’t see you”. Well, I would never wait that long at a doctors office if I had an appointment…hence the word “appointment”. Never again will I bring my car here. More

Daniel was the kindest, most patient, and knowledgeable service advisor that I have ever had the pleasure of taking care of me and my car. He kept me informed at every turn, and explained anything that I service advisor that I have ever had the pleasure of taking care of me and my car. He kept me informed at every turn, and explained anything that I had questions about. I wish all service advisors had the same personality and want to care for their customers the way he did. More

All the team was prepared to receive my car with zero waiting time. I was expecting to get my car by end of the day but they even finished it by 2 pm. Team is very friendly and handled my request nicely. waiting time. I was expecting to get my car by end of the day but they even finished it by 2 pm. Team is very friendly and handled my request nicely. More

Always good service at Autopark Honda in Cary. I appreciate that they tell me what is needed and the cost upfront and they keep me informed of the progress. Nice waiting area, too! appreciate that they tell me what is needed and the cost upfront and they keep me informed of the progress. Nice waiting area, too! More

Dylan was my service advisor and he was really great to work with. He listened to my concerns, was responsive and quick to getting answers to my questions. I have always had great experiences with the serv work with. He listened to my concerns, was responsive and quick to getting answers to my questions. I have always had great experiences with the service center at Auto Park Honda. More

Always professional and courteous; the work needed and work done are explained appropriately. Typically, my vehicle is ready by the time projected. work done are explained appropriately. Typically, my vehicle is ready by the time projected. More

Had my second free oil change and other services performed on my Honda CRV yesterday. Calvin and team made it a very easy and pleasant experience. It can be intimidating as a senior woman walking i performed on my Honda CRV yesterday. Calvin and team made it a very easy and pleasant experience. It can be intimidating as a senior woman walking in to a Service area, but the team is very accommodating. More

On-time, remedied the problem, and communicated well throughout the interaction. I recommend the service department throughout the interaction. I recommend the service department More

Eldwin went out of his way to make my experience stress free. He was knowledgeable, friendly and kept me updated on the status of the service. My experience with dealerships in general has not been positiv free. He was knowledgeable, friendly and kept me updated on the status of the service. My experience with dealerships in general has not been positive but I wouldn't hesitate to go back to Auto Park Honda. More

It’s always a pleasure to enjoy the service offered at Auto Park Honda. The Providers are kind and professional. They treat their clients like VIPs. Auto Park Honda. The Providers are kind and professional. They treat their clients like VIPs. More