Leith AutoPark Honda

Great experience This was my first time buying a new car and really appreciated the patience and explanations. There was a slight error made in my monthly price estima This was my first time buying a new car and really appreciated the patience and explanations. There was a slight error made in my monthly price estimation, but it was insignificant explained very well by Vinnie. More

A very uneven experience I made an appointment with the dealership after I found out that my 2004 Odyssey was a subject to another recall. Made an appointment online, brought I made an appointment with the dealership after I found out that my 2004 Odyssey was a subject to another recall. Made an appointment online, brought the car in. It was taken care of quickly. No problems here. What was the problem is that I decided to do a test drive of the new 2016 Accord. After all they have signs "test drive a new Honda today" plastered all over the dealership. Also, I will be buying a new car within a couple of months anyway. And I bought my two last cars from them. So, I asked the receptionist for a test drive. As it was before 9AM, when most of the salespeople show up, I was asked to wait till 9AM. OK, no problem. A bit after 9AM I was called as a salesman (Dennis) was available to test drive with me. I told the guy that I am not planning on buying a car today and gave him specific reasons why. He tried the usual sales speech about how it's the best time to buy a car right now. I did not care and reiterated why I have to wait a couple of months. He then asked what car I would like to drive and started checking the inventory. Then he said, we don't have in the color you want. I reiterated that I am not buying it today anyway, I just want to get a feel of the car. He checked the inventory again, found the one that I should be interested in and got the keys. We went outside to search for a car. Since the salesman had no idea where the car was parked (how they keep a track of their inventory?) we got into a golf cart and embarked on a journey of finding the car. After about 15 minutes in the temperatures below freezing and wind, we finally found the car. However, it was a 2-door car, while I was interested in a 4-door. The salesman apologized and brought me back to the dealership. So, just help me to understand the following: 1. If you lose interest in me after I say that I will buy the car, just not today, how do you expect me to come back when I am ready to buy? 2. Why you just don't listen what the customer wants? 3. Why you don't know where your stuff is? 4. Why not to bring the car to the dealership, so the customer won't have to freeze in the cold? Sorry Autopark Honda, but you lost my business. But please feel free to take my complaints seriously and act upon them. It may prevent you losing more customers. More

Excellent experience I was having trouble finding the Accord Touring I was interested in buying. My sales consultant, Jeff Haight, remained engage with me and called as so I was having trouble finding the Accord Touring I was interested in buying. My sales consultant, Jeff Haight, remained engage with me and called as soon as they had one in stock. The price negotion was painless and relatively quick. This was one of my best car purchasing experiences. More

Awesome and Easy! I came in to trade my leased car in. I thought it was going to be a long and complicated ordeal since my car was leased in New York. But I was wrong! I came in to trade my leased car in. I thought it was going to be a long and complicated ordeal since my car was leased in New York. But I was wrong! They took care of everything for me! My salesman Brian was very helpful. He worked with one of the sales managers Glenn to get me an awesome deal and they really went out of their way to help me walk out happy with my new car. And it was so easy! I'll definitely be back when this lease is up! More

Professional, Friendly and Easy to Deal With We met Caleb through Christopher Kenny to whom we purchased our first Honda, an Odyssey. At first, we were disappointed that Christopher was no longer We met Caleb through Christopher Kenny to whom we purchased our first Honda, an Odyssey. At first, we were disappointed that Christopher was no longer on the floor selling cars because of the extremely positive experience we had with him. Christopher took care of us however, we were introduced to Caleb and the whole purchasing experience was pleasant and rewarding. Caleb was professional, friendly and a pleasure to deal with. In the future we would not hesitate to purchase a new vehicle from him. More

Exceptional service This was going to be my first new car purchase, and my second Honda dealership visited that day. I won't say much, just that Garry took me without an This was going to be my first new car purchase, and my second Honda dealership visited that day. I won't say much, just that Garry took me without an appointment and i drove off in my beautiful HR-V just two hours and a couple starbucks' later. Great service, endless patience with my endless questions, and overall a great experience with Gary. I am one very happy customer! More

New CR-V 2016 I came to Honda to trade my CR-V 2012 for a new one, 2016 and, no doubt, it was the right place to go and I did find the right person to talk - Barbar I came to Honda to trade my CR-V 2012 for a new one, 2016 and, no doubt, it was the right place to go and I did find the right person to talk - Barbara. She was very patient with me and explained all my needs. Will definitely recommend her always. Excellent. Osvaldo More

Wonderful Experience!! Just purchased a 2016 Honda HR-V and I am beyond blown away by the amazing customer service I received at AutoPark Honda! Brian was my salesperson. I Just purchased a 2016 Honda HR-V and I am beyond blown away by the amazing customer service I received at AutoPark Honda! Brian was my salesperson. I had actually came in to look at a used vehicle which was already purchased by the time I arrived. Feeling a little hopeless, Brian suggested I consider the 2016 Honda HR-V. I had never thought of it before and wasn't really considering a newer vehicle. He helped run my numbers and it actually turned out to be a better deal than the used car I was looking for! He went above and beyond to make sure I was happy. I cannot express how grateful I am for Brian, Johanna and the AutoPark Honda Team for helping me get into a new car to accommodate my growing family. I'm a customer for life! More

Can't imagine shopping anywhere else! I've been driving a Honda for nearly 20 years, and when it was time for our family to buy a family vehicle - I knew I wanted an Odyssey (even though I've been driving a Honda for nearly 20 years, and when it was time for our family to buy a family vehicle - I knew I wanted an Odyssey (even though my father-in-law owns a Ford dealership and would have loved for us to buy one of his SUVs). We did a little online research and decided to buy new and local. Somehow or another, we got in touch with Ferrante and he made the buying process super easy even though we opted out of any and all extra offers (making it difficult for him to make much if any money on the sale). Within minutes, we felt like we were buying from a friend instead of a salesperson. He even called us shortly after we got home that evening to let us know we'd left some CDs in our old car and that he would hold them for us until we could come back. What a great experience. Thanks Ferrante! More

New 2016 Honda Civic Just purchased a new 2016 Honda Civic for my son. I dealt with Deandre Houston and he made it very easy and simple. Shopped at numerous dealerships an Just purchased a new 2016 Honda Civic for my son. I dealt with Deandre Houston and he made it very easy and simple. Shopped at numerous dealerships and got the best price plus lifetime free oil changes. Finance manager was John Escano. He was very helpful and also mindful of my time. The process was quick and easy. Would highly recommend not only the dealership but Deandre and John. Thanks for making my sons birthday surprise so great!!! More