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Leith Alfa Romeo of Raleigh
Raleigh, NC
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Thank you Charles for going above and beyond your way to help me find my Audi. I love it ! Your patience was very appreciated. I will definitely do business with you again ! help me find my Audi. I love it ! Your patience was very appreciated. I will definitely do business with you again ! More
Above and beyond. This firm is an honest model for all dealerships. Anthony Andrade respected the budget I brought to him and was instrumental in the execution of our deal. The entire process was extremel dealerships. Anthony Andrade respected the budget I brought to him and was instrumental in the execution of our deal. The entire process was extremely seamless and smooth, I will be referring many a friend and colleague to Anthony & Leith Alfa Romeo of Raleigh. More
Good people to work with! Excellent dealership personnel! Everybody did what they said they would. They were all both friendly and personable. We were vert pleased! Everybody did what they said they would. They were all both friendly and personable. We were vert pleased! More
From the moment I walked into the dealership, the customer service was amazing. Anthony listening to my needs and got me the Alfa Romeo Guilia. He went through ever detail of the car. If you need a c customer service was amazing. Anthony listening to my needs and got me the Alfa Romeo Guilia. He went through ever detail of the car. If you need a car, I highly recommend seeing Anthony. Thank you Anthony and Jack for making this car buying experience amazing More
2013 E-350 Coupe Mercedes Benz looks real good with my wife inside!! Fantastic Dealership💯💯 I recommend them to all my friends and family Thanks Guys!! wife inside!! Fantastic Dealership💯💯 I recommend them to all my friends and family Thanks Guys!! More
I had a great purchasing experience. The sales I had a great purchasing experience. The sales consultant, Clare Vossen was very helpful. She carefully listened and offered the best options availab I had a great purchasing experience. The sales consultant, Clare Vossen was very helpful. She carefully listened and offered the best options available. Clare was very professional and worked with me to close the deal on the new Alfa Romeo Guilia. I am happy with my purchase and would highly recommend Leith of Alfa Romeo Maseratti and Clare Vossen as the best sales consultant. More
Charles was amazing! He helped my mother surprise me with a new car and even went out of his way to assist her with creating a scenario to throw me off. He was very welcoming and knowledgeable and the car is a new car and even went out of his way to assist her with creating a scenario to throw me off. He was very welcoming and knowledgeable and the car is great! More
Great Experience with Charles at Leith Maserati Alfa Romero Charles at Leith Maserati Alfa Romeo is the absolute best! I came in and he listened to my needs and found me the perfect car. I went in with a diffe Charles at Leith Maserati Alfa Romeo is the absolute best! I came in and he listened to my needs and found me the perfect car. I went in with a different brand in mind and Charles took the time to provide comparisons and run down the xxxxxxand con's of each! I am beyond pleased with my purchase and the professionalism and kindness of the entire staff at Leith Maserati Alfa Romeo was top notch! I highly recommend asking for Charles as he is very knowledgeable and was a great help. More
Charles at Leith Maserati Alfa Romeo was excellent to Charles at Leith Maserati Alfa Romeo was excellent to work with! Listened to our needs and was a tremendous help. He’s the one to ask for at Leith M Charles at Leith Maserati Alfa Romeo was excellent to work with! Listened to our needs and was a tremendous help. He’s the one to ask for at Leith Maserati. More
Avoid Leith and Maserati at all costs. In June 2018 I purchased a brand new Maserati Levante from Leith. Within the first week of my purchase, I noticed buffer burn around the entire vehicle and a paint purchased a brand new Maserati Levante from Leith. Within the first week of my purchase, I noticed buffer burn around the entire vehicle and a paint defect on the passenger side fender. The vehicle was dropped back off to the dealership to correct the buffer burn and repaint the passenger side fender. It took nearly 2 months. I did not receive any updates regarding the status of my vehicle. I had to call them to find out it was ready. After 45+ days of keeping my vehicle and being told it was painted several times to get it right, the fender had not been painted and the bumper had new damage that was not present when dropping off the vehicle. Leith blamed it on the paint shop. Reluctant to trust the same non-Maserati certified paint shop that blatantly lied about painting my fender, I brought my car back in at a later date to have the fender repainted and the bumper repaired under warranty. My car was down for another 2 months and I was put into a loaner sedan. No one from the service department provided me an update and I had to call them to find out it was ready. The fender had been painted this time. However, after further inspection, I found multiple imperfections that were present because the fender was painted improperly. I sent a message to management stating my dissatisfaction and never received a response. The next time I received correspondence from the dealership is from the sales associate telling me it’s time for my 1-year service. I brought my car in for the 1-year service and also had them take care of the swirls and fender. After Leith's failed multiple attempts to repair my fender, Maserati finally agreed to switch out my faulty fender with another vehicle. It was also agreed that a paint correction service would be performed to remove all of the swirls that were caused by their multiple attempts to fix the paint. The service manager reached out to the company who would perform the paint correction while I had a loaner. 2 months pass with no updates. I call in to check the status and they tell me my vehicle has been ready for 2 weeks. When I pick up the car, the service rep says the service was completed and the fender has been installed but he knows nothing about my paint correction. The service manager says I was supposed to take it somewhere and bill them. This was a blatant lie because he called the paint correction company to schedule the service the day I dropped the vehicle off. In the meantime, the service manager is trying to sell me 2 new front tires on my 1-year-old vehicle that spent almost half its life in their position. I declined the tires and they did not charge me for the 1-year service. Two weeks later, I purchased two new tires and took them to Johnson Maserati to install because I no longer trust Leith. The service manager at Johnson tells me because the alignment was off, my front tires wore out prematurely. Also, the dates on the tires were older than my vehicle. He was able to get Maserati to warranty all 4 tires. (Leith tried to sell me 2 new tires when it should have been warrantied.) I also asked them to look into a knocking sound I started to hear after picking up my car from Leith. Maserati engineers told Johnson’s team to change my oil to see if that remedied the knocking sound. I said my oil was changed recently but for some reason, they were not able to access the record. Johnson’s team called the service manager at Leith and he claimed he would send it over but never did. After inspection and not receiving the paperwork for my oil change from Leith, Maserati engineers told Johnson’s team to change my oil to see if that remedied the knocking sound. During this oil change, they notified me that the filter and oil were both very dirty. This was perplexing because I did not understand how the oil and filter could get that dirty within such a short period and less than a few hundred miles driving. I have spent $300k with Leith and got treated like this. How much would you spend to receive the same treatment? More