Leikin Volvo Cars Cleveland

Exceptional customer service Ken Counselman has Top notch customer service. Ken was very knowledgeable about the XC 60 , features and overall performance of the vehicle. Ken w Ken Counselman has Top notch customer service. Ken was very knowledgeable about the XC 60 , features and overall performance of the vehicle. Ken was also very knowledgeable about the company and the features of this vehicle that many top brands do not have her offer More

Everything a luxury car-buying experience should be I was keen—but not entirely sold—on buying the Volvo XC40 and don't know how I chose Leikin among the three dealerships in Cleveland. Very happy I did I was keen—but not entirely sold—on buying the Volvo XC40 and don't know how I chose Leikin among the three dealerships in Cleveland. Very happy I did. The entire sales experience from start to finish was highly professional. As a woman, I appreciated that my sales associate Brian was gender-blind and meet me squarely at my knowledge level. He listened carefully, was very benefit-oriented in his explanation of features, and took me through the car extensively. By getting so granular in terms of what I might need and use, I became convinced that this was the car for me. The dealerlship was very flexible in getting me the exact car I wanted, and actually delivered it two months early. The financing was simple and easily understood (something that I cannot say when we bought our Subaru!). And once the car arrived, Brian spent two hours running me and my husband through the major features we would need immediately. (Leikin gives you another hour of follow-up after you've driven it for a month to review any questions/additional features.) I've driven a Lexus for years, and the Volvo experience at Leikin definitely exceeded anything I've had before. More

Top notch experience and amazing staff Best car buying experiences ever. Ken Counselman was a huge help with my recent move to the Volvo brand. These folks set the standard for great car bu Best car buying experiences ever. Ken Counselman was a huge help with my recent move to the Volvo brand. These folks set the standard for great car buying! More

Beyond expectations The experience from beginning to end at Leikin and more specifically with our salesman, Brian Rapoport was a shining example of "customer service" and The experience from beginning to end at Leikin and more specifically with our salesman, Brian Rapoport was a shining example of "customer service" and what that really means. Brian"s professionalism, knowledge, and genuine care of our specific needs was quite extraordinary. His patience and knowledge made the difference for us finding a great car, to us getting the "perfect" car. We couldn't be happier with our experience at Leikin, we are customers for life! More

Excellent Service and Very Knowledgeable and Friendly Staff While car shopping I looked at a few different makes and models of SUV. I came to Leikin and had a wonderful sales experience with Brian. I was very q While car shopping I looked at a few different makes and models of SUV. I came to Leikin and had a wonderful sales experience with Brian. I was very quickly sold on what a great car the XC 60 T6 is and how great of a dealership Leikin is. My husband and I were very impressed with everyone that we interacted with at the Leikin Dealership. Everyone we met at Leikin were professional, knowledgeable, passionate, patient, and easy to work with. I highly recommend Leikin/Volvo of Willoughby. More

Great personalize service We feel that the person that help us Brian Rappapor was very diligent and willing to help us with any question and spend all the time that we request We feel that the person that help us Brian Rappapor was very diligent and willing to help us with any question and spend all the time that we request More

Great Car Buying Experience With Understanding Staff After deciding I wanted to purchase a Volvo, I was having trouble finding a dealership that would work with my financial arraingement. Leikin Volvo Ca After deciding I wanted to purchase a Volvo, I was having trouble finding a dealership that would work with my financial arraingement. Leikin Volvo Cars Cleveland was the only dealership that listened to my needs and found a solution, leading me to purchasing the exact vehicle I wanted. The service was excellent with knowledgeable staff who worked through the process with me. I absolutely love my new Volvo and highly recommend Leikin! More

Great Experience The staff and service we received at Leiken was excellent. Buying our new car was a smooth and easy process, would highly recommend this dealership. The staff and service we received at Leiken was excellent. Buying our new car was a smooth and easy process, would highly recommend this dealership. More

Great car and great service I had the great pleasure of purchasing a car at Leiken and am very satisfied with all aspects of the process. Fine sales people and honest brokers! I had the great pleasure of purchasing a car at Leiken and am very satisfied with all aspects of the process. Fine sales people and honest brokers! Highest recommendation! More

Exceptional Service The service I received at Leikin Volvo exceeded my expectations and was beyond 5 stars. John Romeo went out of his way to get me the exact car I want The service I received at Leikin Volvo exceeded my expectations and was beyond 5 stars. John Romeo went out of his way to get me the exact car I wanted. I live in Metro Detroit, and none of the dealers here could find my car. I found Leikin through a web search and had no problem driving a couple hours to buy my car from the only dealership who could help me. I would highly recommend you give them a call, you will be in good hands. More