Leif Johnson Ford Inc.
Austin, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Excellent experience from start to finish. My salesperson, Austin Hicks, found the car I was interested in and offered a test drive. He was knowledgeable of the features and that stood out to My salesperson, Austin Hicks, found the car I was interested in and offered a test drive. He was knowledgeable of the features and that stood out to me. He brought the paperwork and car to my home and took my trade in for me! More
Top notch customer service exceeds my expectations and always anticipates my needs and makes me feel like. Valued customer always anticipates my needs and makes me feel like. Valued customer More
Wonderful overall experience. Car was shipped to the dealer where when it was time to sign the paperwork everything was done via email text or call and I only needed to spent a to Car was shipped to the dealer where when it was time to sign the paperwork everything was done via email text or call and I only needed to spent a total of 30 minutes in the dealership signing paperwork. Thank you Thomas! More
After a difficult start. They really did their best to make up for it and come to a better deal for me. Now I am satisfied with what I have and the deal we made. They really did their best to make up for it and come to a better deal for me. Now I am satisfied with what I have and the deal we made. More
Leif Johnson Ford has truly set a new standard for exceptional customer service and dedication to their clients. I purchased a 2020 Ford Explorer from Eduardo, and unfortunately, shortly after, I enco exceptional customer service and dedication to their clients. I purchased a 2020 Ford Explorer from Eduardo, and unfortunately, shortly after, I encountered several faults related to the all-wheel drive system. Despite two service trips to Austin, the issue persisted when I went to pick up my vehicle. However, Leif Johnson Ford went above and beyond by delivering a brand new rental vehicle to my doorstep, allowing me to switch out the 2020 Ford Explorer. They took it upon themselves to ensure that I was inconvenienced as little as possible. After three trips to the service station, all issues were resolved, and to my surprise, the entire process was free of charge, including the rental vehicle. Despite the inconvenience, Leif Johnson Ford handled the situation with the utmost professionalism and rectified the issues promptly. Their commitment to customer satisfaction and willingness to go the extra mile has earned every single star in this review. The only aspect that slightly marred my experience was during the financial section, where I repeatedly stated the agreed-upon price, yet was offered additional items that I did not want. It's something to be mindful of during the purchasing process. If you are interested in extras then this will not be an issue for you! Overall, Leif Johnson Ford's genuine care for their customers and their unwavering dedication to making things right has left a lasting impression on me. I wholeheartedly recommend them, knowing that they not only stand by their products but also prioritize their customers' satisfaction at every turn. More
Bernon was a great salesman! He was thorough in his actions and had a calm and cool demeanor. Once we were approved we headed over to the finance department where we were greeted He was thorough in his actions and had a calm and cool demeanor. Once we were approved we headed over to the finance department where we were greeted and waited on within an hour. The finance manager walked us through our options and helped us get the best deal to help on keeping our vehicle maintained and safe. Thank you for all the wonderful help we received by all we encountered! More
Cullen, Gordon and Ryan were very helpful in getting us into our new 2023 F-150. Leif Johnson Ford presents a comfortable atmosphere when purchasing a new vehicle. We were pleased with our experience with into our new 2023 F-150. Leif Johnson Ford presents a comfortable atmosphere when purchasing a new vehicle. We were pleased with our experience with Leif Johnson Fore and the team of employees. More
Received great service from the dealership. They were professional and courteous. Will definitely purchase from them again. Highly recommend Vishnu Pernenkil, Cullan Walsh and their manager C They were professional and courteous. Will definitely purchase from them again. Highly recommend Vishnu Pernenkil, Cullan Walsh and their manager Charlie. More
Leif Johnson Ford was amazing! Eduardo Hernandez was great to work with, and so was the rest of the dealership staff. Thank you Eduardo for the great customer service, and thank yo Eduardo Hernandez was great to work with, and so was the rest of the dealership staff. Thank you Eduardo for the great customer service, and thank you Leif Johnson Ford for being so polite and professional! More
The dealership has a great group of employees and managers. I rented two cars to test drive while determining the fate of my 2013 Escape. I was looking for good gas mileage and decided that the Exp managers. I rented two cars to test drive while determining the fate of my 2013 Escape. I was looking for good gas mileage and decided that the Explorer and Edge were good cars with a lot of whistles and bells, but I went with the 2023 Escape Platnimum with EcoBoost and after a test drive with the salesmen, I was ready to make a purchase. When the paperwork was complete, and we emptied out the traded 2013 Escape, I met with Ryan Fisher and got the deal closed. I think made a good purchase and will be dealing with Leif Johnson for at least another 10 years. More