Leif Johnson Ford Inc.

A very helpful customer service, excellent advice, able to negotiate. Quick response to all our questions and in general we have a good experience with the service and with our car. to negotiate. Quick response to all our questions and in general we have a good experience with the service and with our car. More

This was and continues to be the best experience that I have had with a dealership. They have a top quality sales team, fantastic customer service, and the best selection as well as quality merchandise. have had with a dealership. They have a top quality sales team, fantastic customer service, and the best selection as well as quality merchandise. Thanks for the 2013 Ford Focus! More

Amanda was fantastic! She was knowledgeable and took care of us. It was a very long day, but through the entire experience she took care of us and never made us feel like we were inconveniencing her. This is of us. It was a very long day, but through the entire experience she took care of us and never made us feel like we were inconveniencing her. This is very rare with the experiences we have had at other dealerships. I would work with her again! More

I recently purchased a vehicle from Leif Johnson Ford and was pleasantly surprised by the whole experience. I saw the car on-line on a Friday, arranged a test drive on the following Tuesday, got financing b was pleasantly surprised by the whole experience. I saw the car on-line on a Friday, arranged a test drive on the following Tuesday, got financing by Thursday and was driving it home on Friday. The salesperson, Dee Yeo, was extremely helpful, answered my many texts promptly and even filled up the tank herself before handing over the keys. I never felt pressured to buy the "rust-proofing and under-coating" or extended warranties. I would definitely recommend this dealership and especially Dee to anyone interested in a new or used Ford. More

We went in to purchase a 2012 F-150 and my husband told the salesman, Travis, that he had a vehicle to trade in, we'd had it appraised by CarMax, would they be willing to match the appraisal. They examine the salesman, Travis, that he had a vehicle to trade in, we'd had it appraised by CarMax, would they be willing to match the appraisal. They examined his vehicle, took the CarMax appraisal document out of our glove box, examined it, and left it on the seat of the car. We went in, checkbook in hand, ready to pay the full asking price of the truck and then all of a sudden Travis comes back in with a manager who says they can't honor the trade in agreement discussed, and proceeds to offer us $1000 less and then refers to my husband as "boss", which frankly I found unprofessional (we are conducting a business deal, not tapping a keg at the frat house) and obviously we walked out. The next day, I called and asked to speak to the sales manager, spoke with Gordon, explained the negative experience that had lead us to walking out on the deal. Gordon stated he would look into it and that he was the kind of person that would call me back. Great, I thought, maybe we just had an isolated incident. Then that manager from the night we tried to buy the truck calls my husband, offers him $500 more on the trade in (still not the original amount agreed upon) so I felt like this added insult to injury. Gordon did call me back, explained that the CarMax appraisal was too old for them to honor. I in turn explained that the appraisal date was clearly written on the document they examined and frankly it wasn't my problem. He did apologize for the way we were spoken to by the sales manager. He asked if we'd bought a truck yet, I explained no, my husband and I had been down with a stomach bug so we weren't able to get out and shop. He said would we be interested in discussing if he reworked some numbers, I said fine, but we weren't going to discuss it that day because my husband was still home from work sick. He left it as he would call me back the next day to discuss, I said fine, and I promptly never heard from him again. Save yourself the aggrivation and just pay more to go somewhere that appreciates you spending your hard earned money with them. Keeping their word regardless of their own mistake, addressing the customer respectfully, and keeping their word to return calls are all ways they could have done better by us. They could have made an easy sale by abiding by some basic rules of customer service and they blew it. More

Stopped by Leif Johnson on airport after putting a deposit on a truck at another dealership.Walking the car lot we were approached by Gregory Ray he showed us a truck and literally within minutes he u deposit on a truck at another dealership.Walking the car lot we were approached by Gregory Ray he showed us a truck and literally within minutes he understood what we were looking for in a truck. I decided to return in the morning and work with Gregory and still a great experience,Only issue was dealer low balling my trade in...Gregory worked a great deal and Leif Johnson should be proud to have him part of their Team. Would and will recommend Gregory Ray and the Dealership to others. Look forward to doing business again with Gregory and Dealership. More

I wish i could give this place negative stars. BEWARE!!!!!!!!!!! Don't ever think about stepping a foot into this place. I have had the worst experience here out of all the cars i have had in my l BEWARE!!!!!!!!!!! Don't ever think about stepping a foot into this place. I have had the worst experience here out of all the cars i have had in my life this place is the worst. The salesmen are rude, they yell at you over the phone they don't give a xxxx about helping you they only care about making money.You are placed on HOLD for a long period of time while they are in the background laughing etc. I Spoke with Therman, Thomas and Chuck one of the managers in the used car department. I called over and over about my license plates after a week of being lied too I went to the Used department and I was so pissed off i spoke with some Foreign guy he was like ma'am your plates are in the mail and they should be at your home in a couple of days. I tried to give them a chance so i told the guy okay we will see if not i will be back. SMH. The plates were not in the mail, so at that point i called the Manager Chuck he was no help AT ALL he was like ma'am they should of been sent out but they weren't he didn't apologize or anything for my inconvenience. I asked Chuck what address did they have on file for me he told me the address and they messed up on my address when they put my information in the system my apartment number wasn't on the paper work so i was like you know what Chuck y'all can have this car back its not worth the trouble. He told me the plates will come back to their address in two days they never did. I didn't receive my plates for 3 months. When usually it only takes 15-30days if that to get plates in the mail. Also their Service Department employees are rude as xxxx i was waiting for a oil change for 3 hours poor xxx service and i arrived at the place when they 1st opened. So i went to Volkswagen and got an inspection for free with another oil change. You will be crazy as xxxx to go through this Dealership to get a car its not worth it and they Lie so much its crazy I'm just too upset with this place. Believe me its not worth the headache, time of energy THIS place is a xxxx JOKE!!!!! GO SOMEWHERE ELSE TO BUY A CAR!!!!!! More

The visit was timely and efficient. Dee showed me the car and wrote up the paperwork without delay. Even with a minor hiccup in service. Dee worked with me to correct the problem and worked with the se car and wrote up the paperwork without delay. Even with a minor hiccup in service. Dee worked with me to correct the problem and worked with the service department to correct the issue. The next business day I was taken care of and back on the road. Again the effectiveness of service and efficiency in dealing with customers was outstanding. More

It was very easy and low pressure, price was great and the process was very simple. Great selection of trucks to choose from which made the process much easier. the process was very simple. Great selection of trucks to choose from which made the process much easier. More

We developed a need for a vehicle that could do double duty as a people and cargo carrier and/or tow something in addition. We shopped several dealerships that represented Ford, GM and Chrysler/Dodge and duty as a people and cargo carrier and/or tow something in addition. We shopped several dealerships that represented Ford, GM and Chrysler/Dodge and chose to purchase from Leif Johnson Ford. "Why" Leif Johnson Ford? Why...because Anthony Williams, our salesman at Leif Johnson, and all of his team (Managers, Finance and Service personnel and Sales Team Staffers) made us feel like family...like we were "at home". They made purchasing our Expedition a team event and after it was all done...we were all "winners". I have such respect and admiration for this dealership, I will purchase my next vehicle from them. More