Leif Johnson Ford Inc.

Five weeks to replace a transmission - then still not right No one should have to wait three weeks just to have a problem diagnosed. It then took another two weeks for the repair. This was pathetic service as No one should have to wait three weeks just to have a problem diagnosed. It then took another two weeks for the repair. This was pathetic service as the car sat outside in the hot sun for weeks. When I got it back it was filthy from sitting outside for almost a month. They didn't even clean it! Then the day I got it back it failed again - it took them 5 weeks to get it wrong. Never going back. More

Awesome experience and no hoops This was the most pleasant car buying experience I've ever had. The salesman and finance guy were very down to earth and straight forward. Found a gre This was the most pleasant car buying experience I've ever had. The salesman and finance guy were very down to earth and straight forward. Found a great used 2011 Ford Escape that fit my needs perfectly. Got a great deal on it and they were very flexible with my monthly payments. More

To good to be true? I was in need of a new truck and i've had nothing but bad experiances so far an all my truck buying. i found Leif Johnson online and asked for a quote I was in need of a new truck and i've had nothing but bad experiances so far an all my truck buying. i found Leif Johnson online and asked for a quote and "Dan the man" text me with a couple of questions and a few hours later he text me telling me to come get my new truck and i thought there is no way, this is fake, but i went and met him and within one hour i had the keys and all the papers signed. i could not believe it and they went out of there way to got me into the truck i wanted at the payments i asked for. This dealership rocks! More

Good process and welcoming people I went to Leif Johnson Ford (North Austin, Research Blvd), asked for some car quotations with my choices and they gave me some options; I never felt u I went to Leif Johnson Ford (North Austin, Research Blvd), asked for some car quotations with my choices and they gave me some options; I never felt under pressure or any other negative sign from people there; I went there the first time one Friday and we saw the car next Monday; no rush, no chase and zero racial bad stuff; the car can be the right or wrong option (with used cars you never know) but having business with people that understands you are people like them and they have the respect and necessary patience counts a lot; if I have a friend looking for a used car I will refer them to this car dealer. I was attended by Adam Shendelman. Happy Car, happy Guy! More

Great Experience!!! Special Ordered a 2015 Mustang. Great staff, kept us informed on a regular basis from order date to delivery. Friendly and curtious throughout the pro Special Ordered a 2015 Mustang. Great staff, kept us informed on a regular basis from order date to delivery. Friendly and curtious throughout the process. This is the fifth vehicle we have purchased at Leif Johnson Ford. More

They will do their best to take advantage of you in any way I do not recommend any Leif Johnson Location - well at the very least not the Leif Johnson Superstore North (Austin, TX). Eric Smith and Mary Stacey a I do not recommend any Leif Johnson Location - well at the very least not the Leif Johnson Superstore North (Austin, TX). Eric Smith and Mary Stacey are both crooked and I will tell you why. I made a purchase there last month, they firstly attempted to justify giving $3,500 less than the Kelly Blue Book suggested saying, "this is what the book value is, $12,000 is all your car is worth". It is interesting to me that I got a whole lot more than that for it else where!! Then I went to purchase a used vehicle without trading in my own vehicle from them that same day. Eric Smith, an employee there, took over the sale instead of the newbie salesman that had been helping us and it went like this: The web advertised price was $28,634 and I confirmed this before leaving for their location 120 miles away form our home. Once I accepted to take the vehicle, Eric tried to list out the warranty and total costs on a paper which reflected the sales price of the vehicle to be $28,999. I caught this change and said I would not accept this amount as it was not what was advertised or marketed to me. He tried to pull a fast one by saying, "Oh the difference is the LoJack system we install on all our cars and it can't be uninstalled, it has a $500 value and you will get this back in insurance savings" (our insurance does not offer any such thing BTW). I told him to either remove it or change the price or I was leaving without the vehicle. He 'changed' the price to $28,799 but still didn't change it to the advertised price. I reckon he thought I didn't catch on but i did and didn't say anything just to see if he would pull it off. Just take my warning, DO NOT BUY A VEHICLE FROM LIEF JOHNSON, you will get the short end of the stick!!!!! More

20 years I've been buying my new Ford's and Tom Bobb at Leif for years. I wouldn't even consider going anywhere else. It's quick, there's no games and this tim I've been buying my new Ford's and Tom Bobb at Leif for years. I wouldn't even consider going anywhere else. It's quick, there's no games and this time they even delivered the vehicle to me.. More

Best car buying experience ever! In and out with no hassle We had the best experience here! We had most everything done by email and were in and out very quickly! Very please with how everything went and the d We had the best experience here! We had most everything done by email and were in and out very quickly! Very please with how everything went and the deal we got! More

wonderful experience I recently purchased a certified pretty owned vehicle from LJF. Bob Russell was my salesperson and he is great. Ryan and Dave helped as well with fin I recently purchased a certified pretty owned vehicle from LJF. Bob Russell was my salesperson and he is great. Ryan and Dave helped as well with financing and the trade in. Everyone was professional, kind and the customer service was over and above any previous automobile purchase. Looking for something new, go check out LJF.......?????? More

Wonderful customer service Zach helped us find a great car at a reasonable price! He is very knowledgeable, knew the answers to all of our questions and went out of his way to h Zach helped us find a great car at a reasonable price! He is very knowledgeable, knew the answers to all of our questions and went out of his way to help us with anything we needed. More