Leif Johnson Ford Inc.

Awesome car buying experience I gave this dealership five stars for its great customer service. Zachary Taylor was very courteous,respectful, and patient. He went out of his way to I gave this dealership five stars for its great customer service. Zachary Taylor was very courteous,respectful, and patient. He went out of his way to make sure I got the best deal he could give me. More

Overall very good experience I had a great experience purchasing through this dealership. I worked directly with Michael Furey who was very helpful in getting my purchase complet I had a great experience purchasing through this dealership. I worked directly with Michael Furey who was very helpful in getting my purchase completed and making the process as painless and quick as possible. Michael was knowledgeable and had a strong sense of customer service--even though I had already agreed to purchase the car, Michael put a lot of effort into getting the already clean car spotless and getting everything set so that I drove off the lot completely satisfied. Michael and the manager Erik Smith made an extraordinary effort to get a second key and valet key to me that was discovered several weeks after my purchase. Overall they were great to work with and I would recommend this dealership or consider them again for a future purchase. Very satisfied with the experience at this dealership. More

Buyer Beware I found a used car (183 location), test drove it for the weekend and wanted to buy it. Agreed upon a price with the salesman and Ben (manager) and too I found a used car (183 location), test drove it for the weekend and wanted to buy it. Agreed upon a price with the salesman and Ben (manager) and took it to get it inspected ($300 and 5 hours of sitting!). Agreed upon 1 one thing that needed to be fixed (the light was severely leaking) which by the way, they admitted they knew about AFTER I had it inspected! I would have never noticed if it hadn't been raining all weekend. They agreed to fix and we were supposed to pick it up in a couple days. We waited...no call. Called them to pick it up...said they didn't know what happened to the car. Called again...they had SOLD it! and believe it or not, they wouldn't even refund my $300. I'm sure used the paperwork to make the next sale. Sleazy, sleazy, sleazy More

pretty easy I had a great experience with Stephanie at Leif Johnson Ford. The transaction was easy, straightforward, and they even drove my old car back to my hou I had a great experience with Stephanie at Leif Johnson Ford. The transaction was easy, straightforward, and they even drove my old car back to my house for me. Couldn't be happier with the car or the service. Thanks Leif Johnson. More

Good Service but limited Vehicles The sales person was very nice. She accommodated my kids and I very well. She gave them coloring books to color on and treated us to pizza for lunch. The sales person was very nice. She accommodated my kids and I very well. She gave them coloring books to color on and treated us to pizza for lunch. Very patient and professional. The bad thing was they did't have the vehicle I really wanted. More

now driving in style I would like to express my deepest appreciation and satisfaction with the excellent service I received while purchasing my 2014 Edge from Leif Johnson I would like to express my deepest appreciation and satisfaction with the excellent service I received while purchasing my 2014 Edge from Leif Johnson in Austin Texas. My sales man Donald Kirchmeyer is truly a professional and worked diligently to give the kind of service I only hoped for. I was nervous and Donald assure me that he would go the extra mile to get me the best deal humanly possible. I was pleased to get my vehicle even the color I wanted. Donald Kirchmeyer is a true professional and extremely well versed in all aspects of this procedure, as well with all the questions I had about this Automobile.This was a rewarding experience for me and I feel very confident i received honest fare treatment in my dealing with the Leif Johnson Dealership More

In disbelief! I purchased a used Lincoln MKX and I was so excited because I thought I made a good purchase. My first issue was I was told if I made a referral and g I purchased a used Lincoln MKX and I was so excited because I thought I made a good purchase. My first issue was I was told if I made a referral and got someone to purchase a vehicle I would get $100. My cousin purchased her vehicle and I still have not received anything. My second and most important issue is that I purchased my vehicle at the end of February and it hasn't even been 4 mths and I am already having issues with the fan not working and the car overheating to the point of smoke coming from under the hood! I found out there had been a recall in March so I've missed that deadline. I called the dealership in tears to let them know what was going on and was told there was nothing they could do for me. Even though I haven't had the car long they wouldn't even give the courtesy of helping with a rental car. I was told by a manager that if I had purchased an additional warranty that would have helped with the rental car. I explained that the salesman only recommended gap insurance and was told the salesman no longer works there. I quickly had to go back and let all the people I had bragged to about this dealership know what happened and stop the other two people that I had going to purchase a vehicle with them. I will never recommend anyone else. More

Honest and exceptional service! I recently purchased my first vehicle and was treated to exceptional customer service! James Billington, my salesman, did an outstanding job of walkin I recently purchased my first vehicle and was treated to exceptional customer service! James Billington, my salesman, did an outstanding job of walking me through the process, and the entire staff and worked hard to make sure I got the best deal possible. The entire experience was outstanding due to the team's dedication to integrity! More

Tom Bobb Professional Salesman We purchased a 2015 Expedition and really like it. Tom Bobb was our salesman and he helped us greatly and is very professional. He was very patient We purchased a 2015 Expedition and really like it. Tom Bobb was our salesman and he helped us greatly and is very professional. He was very patient and knowledgeable. More

Great experience! My wife and I pulled into Leif Johnson on Research and left with a 2014 VW Tiguan about two hours later. The experience was exceptional! I traded my My wife and I pulled into Leif Johnson on Research and left with a 2014 VW Tiguan about two hours later. The experience was exceptional! I traded my 2010 Nissan Frontier in and the Business Mgr. arranged loans with four different lenders in order to get the best terms possible. Both our sales agent, Dennis Williams, and the Business Mgr., Erik Smith, went above and beyond to see that we left happy. We love our VW and will shop Leif Johnson in the future! More