Leif Johnson Ford Inc.

AWESOME So let me just say that i am a skeptic when it comes to purchasing a new car. I have to give credit where it is due. Pedro S is an AWESOME sales guy. So let me just say that i am a skeptic when it comes to purchasing a new car. I have to give credit where it is due. Pedro S is an AWESOME sales guy. He was kind, very knowledgeable about all vehicles, and was helpful in every step of the purchasing process. Big shout out to financing who are AWESOME aswell. They went above and beyond and exceeded my partner and I expectation. I will be purchasing from them again. Before you shop anywhere else GO SEE PEDRO!!!! I cant say that loud enough. I love our 2019 Explorer and in the near future we will be purchasing again. Thank you all for a great experience!!! I WILL BE referring friends/family here without hesitation. More

Great experience thanks to Raphael! I had an amazing experience here thanks to Raphael! He made sure I got the car I wanted and went out of his way to find one with all of the things I a I had an amazing experience here thanks to Raphael! He made sure I got the car I wanted and went out of his way to find one with all of the things I asked for. He made me feel so welcome, like family. I may have only been there for a few hours to buy my car but he made the whole experience great. I will be looking for him in the future for any questions and obviously future purchases. I'll also be sure to recommend him to all of my friends and family or anyone I know of looking for a Ford. I can not stress enough how amazing he was to work with. I left with a new car and a new friend, the experience was truly amazing. Do yourself a favor and if you're looking for a new car, go to my new friend Raphael! He will make sure you get exactly what you are looking for and leave you with a smile on your face! More

My new Escape Met with Melissa and she had the car and color I wanted with everything I asked for on it. Love my car and my dealership.?? Met with Melissa and she had the car and color I wanted with everything I asked for on it. Love my car and my dealership.?? More

Extreme disappointment utter disgust Took son look at preowned 2018 5k miles $26k Mustang GT unfortunately was just sold son didn’t want 2017 GT convertible Sales person suggested lookin Took son look at preowned 2018 5k miles $26k Mustang GT unfortunately was just sold son didn’t want 2017 GT convertible Sales person suggested looking new car lot son fell in love with 2019 Mustang GT salesperson offered several incentives made promises he’d make happen after purchase traded in 2013 Camero SS $42k later $820 month after while finishing purchase convinced son let take Camero back service make ready promised let take out $ Woofer speaker receiver Ray Ban sunglasses all worth $850 total said come back Monday get all returned couldn’t locate car said come Wednesday no calls I called GM spoke with assistant insured give GM message committed return call n 24 hours 72 hr later after several attempts still no return call to this day salesperson also committed $1000 after sale!!! Gina DALEHITE & Margaret Castillo parents More

Bait and Switch I made appointments with two people at the used car lot to look at a specific truck. I was coming from two hours away, only to find out the truck was I made appointments with two people at the used car lot to look at a specific truck. I was coming from two hours away, only to find out the truck wasn’t there when I showed up. The salesman told me another branch picked it up that morning, but I called them and it was sold the day before...The same day I got confirmation about meeting with them about it. Tried to up sale me on a more expensive truck that was out of my price range and wouldn’t give me a good deal even though they wasted my entire day. The store is disgusting as well More

Poor New Customer Service I was referred to this dealer from a friend so had high hopes, but once I got the process of buying a car, it all went downhill. I started the proc I was referred to this dealer from a friend so had high hopes, but once I got the process of buying a car, it all went downhill. I started the process at 10 am with the application, trade-in amount, etc. and it's now 6 pm and still no response. I talked to one person who told me what to send and what car I wanted then nothing. Tried to call the finance department only to be hung up on and I mean they picked up the phone and hung up like I was bothering them. I made many calls to the person I was talking to and even got a contact number for another person and left many voicemails only never to get a response. Someone needs to help this dealership learn what Effective Communication is and how to treat potential customers. I am taking my businesses elsewhere. Buy hey if you want nothing but frustration be my guest. More

Amazing deal JoAnn helped me find the perfect deal! I’m so happy to have worked with her. She was kind and very knowledgeable! I will be returning to buy another n JoAnn helped me find the perfect deal! I’m so happy to have worked with her. She was kind and very knowledgeable! I will be returning to buy another new car from her for my next new vehicle More

Fabulous Our family has used Leif Johnson Ford (LJF) through 3 generations and we all still committed and loyal to this organization. I have purchased multip Our family has used Leif Johnson Ford (LJF) through 3 generations and we all still committed and loyal to this organization. I have purchased multiple vehicles from them and most recently purchased my retirement car. There were a few concerns after I purchased the car however LJF has a history of managing with integrity, setting high performance standards and continuously producing a level of customer service that is first-class. Gordon, a part of the leadership team, possesses proficient characteristics of leadership and service delivery/excellence. He showed professionalism that was exemplary while being completely down to earth. Gordon was dedicated to doing what was right and was strongly self-motivated to achieve results within a short period of time. My sales person, Clifford Hatch, is also a key reason we are 3 generations strong with LJF. Clifford possesses real practical experience and is viewed in the field of car salesmen as an expert. He makes a substantial contribution to LJF as every person I have referred to him says that he far exceeds their expectations and leaves with a car. Clifford loves the car business and performs with a commitment to excellence that is outstanding. Thank you for taking great care of my father and my children's transportation needs. More

Worst car buying experience I have ever had These guys are crooks. Don't waste your time going to this dealership. They advertise lower mileage than what the car actually has and when you brin These guys are crooks. Don't waste your time going to this dealership. They advertise lower mileage than what the car actually has and when you bring it to their attention they claim it was a mistake but the car price is still the same. Then if you take the time to negotiate a deal, they wait until the very end to state they can no longer honor the price you both agreed upon and if you want the vehicle it will be at a higher price and only if you do financing through them. More

Sorry I bought it Brand new f150 Limited. SYNC3 is always either not functioning or totally locked up. No help from dealer. Call appointments made. One to three hours a Brand new f150 Limited. SYNC3 is always either not functioning or totally locked up. No help from dealer. Call appointments made. One to three hours after appointment, if I remind them they call back. I ask if I bring the vehicle in if I get a loaner on a $74,000 plus truck, and I get no answer. I wish I hadn’t bought this truck and I would urge all not to buy from this dealership. More