Leif Johnson Ford Inc.

I got the oil change. I spent forty dollars on a taxi (to & from) cause my 93 year Dad couldn't get into the shuttle. When I went to pick up my car, I waited outside for 40 minutes for my car to be delivered & from) cause my 93 year Dad couldn't get into the shuttle. When I went to pick up my car, I waited outside for 40 minutes for my car to be delivered & it would have been longer if I hadn't gone back inside to ask. More

Always professional and helpful. Very willing to listen at ALL times. kind and they make you feel relaxed and confident your concerns will be addressed. at ALL times. kind and they make you feel relaxed and confident your concerns will be addressed. More

Easy to schedule an appointment, and they were ready when I got there. Great communication and honest! I trust them and they always deliver great service! I got there. Great communication and honest! I trust them and they always deliver great service! More

Service representative was very easy to deal with. Got my vehicle in and out. Even helped with getting Ford Pass set up. Im very appreciative vehicle in and out. Even helped with getting Ford Pass set up. Im very appreciative More

fast and accurate service. i like the report card so will return to finish that stuff. I appreciate that I had a point of contact before showing up for appt. I also appreciate the upgraded service scheduler return to finish that stuff. I appreciate that I had a point of contact before showing up for appt. I also appreciate the upgraded service scheduler online! More

Deion was attentive, professional ad attended to my concerns. I was a bit surprised that my battery did not test as in poor condition, as I had to replace it several days later. I would have thought th concerns. I was a bit surprised that my battery did not test as in poor condition, as I had to replace it several days later. I would have thought the multipoint inspection would have detected that. More

The service advisor communicated where they were in the service process. I was disappointed that I spent money that probably wouldn't have if the mechanic was more thorough with diagnostic service process. I was disappointed that I spent money that probably wouldn't have if the mechanic was more thorough with diagnostic More

I always get good customer service from Leif Johnson. I have trusted and patronized them for years in both purchases and service. All staff are friendly and helpful and easy to work with. have trusted and patronized them for years in both purchases and service. All staff are friendly and helpful and easy to work with. More

Won’t use this dealer again or buy another truck from Leif Johnson Ford. I fixed what I took it in for buy searching the webb and following instructions from a Ford service bulletin. Why your mechanic Leif Johnson Ford. I fixed what I took it in for buy searching the webb and following instructions from a Ford service bulletin. Why your mechanics weren’t able to do that is beyond me. My vehicle was there just shy of two weeks I ended up getting a new battery and $6000 worth of hail damage. More

Results were good, but communication from the Service Rep was inconsistent. He sometimes said he would follow up by a certain time and then would never call as he promised. Most times I was needing to call h was inconsistent. He sometimes said he would follow up by a certain time and then would never call as he promised. Most times I was needing to call him, and sometimes he was not available. More