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Lehigh Valley Hyundai - Service Center

Emmaus, PA

4.7
870 Reviews

870 Reviews of Lehigh Valley Hyundai - Service Center

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July 29, 2024

I have purchased two vehicles here. I have given my trust to the service department at Lehigh Valley Hyundai to properly service my vehicles...even my non- Hyundai automobile. I have More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Jul 29, 2024 -

Lehigh Valley Hyundai responded

Thanks for sharing about your experience with Lehigh Valley Hyundai. We appreciate your business, Jack, and hope to see you again soon!

July 25, 2024

The service was excellent. The workers were also very friendly and helpful. I recommend this place More

by Adeyemi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic
Jul 25, 2024 -

Lehigh Valley Hyundai responded

Thank you for choosing Lehigh Valley Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 25, 2024

Work done quickly and neatly with plenty of updates. Always good service here. Always happy with the service. More

by antlivee95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
Jul 25, 2024 -

Lehigh Valley Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 24, 2024

From the time I left my vehicle, I was offered coffee,water and treats. The gentleman who signed me in was very friendly. I’m glad I purchased my vehicle at your dealership. More

by Erocca39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Lehigh Valley Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lehigh Valley Hyundai! We look forward to continuing to serve you for years to come.

July 23, 2024

While i understand when staff is busy, it would be better if they at least acknowledged your presence. More

by Laoshi
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bahdi
Jul 23, 2024 -

Lehigh Valley Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

July 22, 2024

Our 1st time dealing with service departmentn, no issues - no appointment needed, in and out More

by Nav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - multiple people
Jul 22, 2024 -

Lehigh Valley Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lehigh Valley Hyundai. We look forward to having you as one of our valued customers for many more years to come!

July 22, 2024

The dealer took over 3 hours to complete my first oil change. During this time, we repeatedly had to chase someone to get an update on my vehicle. Finally we were told that the tech in the back “lost” my More

by skeetersmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Goodwin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Lehigh Valley Hyundai responded

We apologize for the long wait and lack of communication during your visit. It's concerning to hear about the lost paperwork and unexpected car wash with an oily film left behind. We strive for better service, so please reach out if you'd like to discuss this further or need assistance. Thank you, Alexandra Wildman - Service Director - (610) 965-1409

July 20, 2024

Michael was very helpful and knowledgeable about the subject. Helped me get some of the expenses covered with Hyundai and did everything in 1 day. More

by JJZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Paxos
Jul 22, 2024 -

Lehigh Valley Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Michael and our team, and we look forward to working with you again.

July 16, 2024

It's a nice clean dealership, the employees are very polite & do a great job with explaining to the customers what they see/feel is going on with the vehicle they have there for service. More

by barbaram5959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
Jul 16, 2024 -

Lehigh Valley Hyundai responded

Hi Barbara: Thanks for sharing about your experience with Lehigh Valley Hyundai. We appreciate your business and hope to see you again soon!

July 16, 2024

Thank you Nick at Lehigh Valley Hyundai for your service support and professionalism. The people make the atmosphere! More

by Anasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Walker
Jul 16, 2024 -

Lehigh Valley Hyundai responded

Thank you for choosing Lehigh Valley Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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