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869 Reviews of Lehigh Valley Hyundai - Service Center
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October 06, 2010
I called in a few weeks ago and spoke with Bill in service. I had explained to him that the sunvisor on my driver side had broke. The plastic piece on the bar had just snapped. He was excellent on the service. I had explained to him that the sunvisor on my driver side had broke. The plastic piece on the bar had just snapped. He was excellent on the phone, scheduled me right away for Friday Morning. He also was able to get this done as warranty work for me as my car had just gone over the warranty miles. I was in the door with my car at 7:00am and at work all the way in Bethlehem by 8:15. Great service and great people. Bill even walked my keys over to me while I was sitting in the waiting room to greet me personally. I will definitely come back to buy another Sonata from this dealership when the time comes. More
by jellybean2002
Employees Worked With
Bill
October 05, 2010
The service on the car was performed very well. Everything was addressed. The communication to the customer, though, was not so good. They performed the work scheduled OK. They found some things Everything was addressed. The communication to the customer, though, was not so good. They performed the work scheduled OK. They found some things that had to be fixed. The problem is that the bill ended up over $200. more. When I looked at the bill, they had performed a radiator service, and an auto trans. fuild change. This was not part of the scheduled tasks. When I called Victor about it, he said that he informed my Wife. My wife says that he said nothing about the radiator or the trans. She was told everything else--new tires, new cat. converter, and all new brakes. Nothing about the radiator or the trans. When asked by me, Victor said it was part of a 30,000 mile service. THAT'S OK. If the car needed it,then I have no problem about having it done. It just should have been communicated better. Thanks for listening Ronald F. Scalingi PS. I have had issues with Victor in the past. I have had this car serviced from new with you, and have NEVER had an issue with the other service manager that was there. NEVER. I travel 20 minutes to have you service my car. I could get it done right in my own town of Phillipsburg, but I trusted your service center. More
by scalingi
Employees Worked With
victor
September 21, 2010
Nice service from Lehigh Hyundia .. I want to continue my car service in regural basis. I have been there for six time last year and this year also .. All the time service is ecellent and very good response car service in regural basis. I have been there for six time last year and this year also .. All the time service is ecellent and very good response from customer care ppl and office drop and pick service is really good. More
by bhuvan.pratap
Employees Worked With
Scott
September 01, 2010
Family-Friendly! At Lehigh Valley Hyundai, the service staff was extremely friendly to me and my child. We had to wait for our car to be serviced for almost 2 hours, but it was not too terribly long - ev staff was extremely friendly to me and my child. We had to wait for our car to be serviced for almost 2 hours, but it was not too terribly long - even with an infant. They have a great waiting area with drinks and fresh bagels and a giant flat-screen TV! More
by smile4some1
Employees Worked With
Service Department
July 26, 2010
I called at the last minute to see if they could take my car in for service. I was Told no problem and brought it in on my way to work. The car was taken quickly, work done, no hidden surprises or high pres car in for service. I was Told no problem and brought it in on my way to work. The car was taken quickly, work done, no hidden surprises or high pressure to repair things that didn't require repairs. They were friendly, fast, and courteous. I would recommend this dealership to anyone looking to purchase or service their car. More
by ljflarry1
Employees Worked With
Rex Weaver
July 23, 2010
Very nice lounge and amenities while waiting for work to be done. The service rates are very competitive and if you are signed up for emails, you will even get coupons sent to you automatically. The servic be done. The service rates are very competitive and if you are signed up for emails, you will even get coupons sent to you automatically. The service writers are honest people; they will make recommendations on what needs to be done, but they are never pushy. More
by bfalk78
Employees Worked With
Rex, Victor
July 10, 2010
This dealer is # 1 the prompt kind attention, the service asked for is done, and done right that you don't have the need to come back. The invoice and all papers given to me were explained in full. service asked for is done, and done right that you don't have the need to come back. The invoice and all papers given to me were explained in full. the complete auto check was expained in full also. I also saw my sales agent Jayson who had sold me the car. He as always made me feel at home, and was so kind, again I thanked him for selling me my car, I enjoy it so very much. Yes I with out a doubt will replace it with another Hyundai in the model year 2013. When you call for a needed appointment, everybody is polite and quick to get to the situation. Gerald B. Steinberger (Jerry) 1970 Sunset Drive, Whitehall, Pa. 18052, 610-769-5581, abs1216@ptd.net I THANK YOU AGAIN FOR EVERYTHING!!!!! More
by GBS69340
Employees Worked With
Scott at service desk
July 06, 2010
My experience with Lehigh Valley Hyundai since the day I purchased my 1995 Sonata has been exceptional. I got the car I wanted at a price I wanted. And I have had my car serviced by Lehigh Valley Hyundai purchased my 1995 Sonata has been exceptional. I got the car I wanted at a price I wanted. And I have had my car serviced by Lehigh Valley Hyundai ever since. The service is always great. The waiting area is always clean and beautiful. There is always fresh coffee, and even bagles if you are hungry. They have a shuttle service to take you to the mall if you'd rather not just sit and wait for the car. I've even been offered a loaner car for times when the service may take several hours. They've thought of everything to accomodate their customers! My Service Consultant, Victor Siegfried totaly explains what needs to be done an the cost before the car is worked on. He helps me with appointments for future services I need and I am completely satisfied and confident my car is safe when I leave. I love the car, and this month I made my final payment! I am sure with the exceptional care I receive from Lehigh Valley Hyundai,, I will be able to drive my sonata for a long time. Elaine Chapman More
by emchap
Employees Worked With
Victor Siegfried
July 06, 2010
Service is always completed in the time I was told it would be. The service crew is great. I get a loaner car if my car will have to be there for several hours. The service is explained well, and the would be. The service crew is great. I get a loaner car if my car will have to be there for several hours. The service is explained well, and the price is the price quoted. All in all, it is a pleasant experience. More
by emchap
Employees Worked With
Vic Siegfried
June 25, 2010
Very good, have been coming here since 2003, will continue to come to this dealership for service, enjoy the waiting room and coffee and bagels, should make this section less words so I do not hav continue to come to this dealership for service, enjoy the waiting room and coffee and bagels, should make this section less words so I do not have the fill this in in order to sign off, but otherwise all is good thanks judy More
by jrex
Employees Worked With
todd
