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843 Reviews of Lehigh Valley Hyundai - Service Center
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August 25, 2012
Service was preformed as requested and car was ready on time. I am always able to get an appointment that suits my schedule and the "waiting room" is very nice which includes wifi, coffee, and a bagel if I time. I am always able to get an appointment that suits my schedule and the "waiting room" is very nice which includes wifi, coffee, and a bagel if I'm hungry. More
by fshkruss
Employees Worked With
Tony at service dept.
August 20, 2012
Every experience that my wife and I have had at your dealership has been great. From the day that we bought our 2008 Santa Fe thru some tire trouble from new. We have always come away with the feeling t dealership has been great. From the day that we bought our 2008 Santa Fe thru some tire trouble from new. We have always come away with the feeling that our satisfaction is important. We will continue to patronize your facility. More
by dbwood
Employees Worked With
Scott Reimer
May 09, 2012
Went in for my first oil change. Was out in 10 minutes. Friendly, courteous service all around and waiting room was very clean. They asked how I liked my new Veloster and I told them I loved it. And I do Friendly, courteous service all around and waiting room was very clean. They asked how I liked my new Veloster and I told them I loved it. And I do. I will bring my car to this dealership always. Thank you! More
by TeeStorm
Employees Worked With
I don't remember
April 28, 2012
Great Service. Dealership got me in for a LOF without appt. Did complete courtesy Check of vehicle and topped of all fluids.Also reviewed my upcoming services that will be coming due. Great Job. appt. Did complete courtesy Check of vehicle and topped of all fluids.Also reviewed my upcoming services that will be coming due. Great Job. More
by tlweaver
Employees Worked With
Robert Bueso
April 18, 2012
I came 5 minutes before 5pm but the door to parts was locked and I had to wait 5-10 minutes just for someone to go into parts and ask about what I need. Departments shouldn't close before closing time. T locked and I had to wait 5-10 minutes just for someone to go into parts and ask about what I need. Departments shouldn't close before closing time. Then I waited for 20 minutes as the parts were looked for and eventually found. It was very frustrating, especially since I had two previous phone conversations with service, and they knew I was coming in for those parts at some point. Also, the reason I only got the parts and not the service is because the estimated labor charge was astronomical. I was told it would cost me $30-40 to install a hood switch. I even offered $15 and was turned down. A hood switch is a small piece of rubber, that, once you pop the hood, you literally pull out the other piece of rubber and put the new one in. It took me 7 seconds. Unless the labor rate is $18,000 per hour, the estimated labor was an insult at best and a crime at worst. Someone should be ashamed. There's making a profit and then there's greed and deceit. I do not want to be taken advantage of and I should not have to be on site for 40 total minutes to get 2 parts. More
by roadwarrior10311031
Employees Worked With
unknown
March 18, 2012
Everyone at this dealership is just wonderful to deal with. Always accommodating. I like the fact that when just bringing my car for a regular oil change, etc. no appointment is needed. You just go in an with. Always accommodating. I like the fact that when just bringing my car for a regular oil change, etc. no appointment is needed. You just go in and the wait is never more then 45 mins. More
by d084289
Employees Worked With
Eric Sanes
March 07, 2012
Service department responded immediately to my 'check engine light' issue. It was a Saturday, and the service team went above and beyond to diagnose and repair the car immediately. I'm grateful to t engine light' issue. It was a Saturday, and the service team went above and beyond to diagnose and repair the car immediately. I'm grateful to the service team and Scott in particular for going above and beyond for a customer with no appointment on a Saturday. More
by kendawson
Employees Worked With
Scott
March 05, 2012
I always receive great service whenever I need any work done to either of my vehicles. The service team as well as the manager, Rex Weaver, are top-notch. I would highly recommmend Lehigh Valley Hyundai b done to either of my vehicles. The service team as well as the manager, Rex Weaver, are top-notch. I would highly recommmend Lehigh Valley Hyundai based solely on the service department. More
by shipmomdlg
Employees Worked With
I don't know (Express Oil Change dept).
February 27, 2012
routine 37500 service and full detail- inside and outside. scott is always friendly and helpful as well as professional. also appreciate having use of loaner car for the day. car later went to recon outside. scott is always friendly and helpful as well as professional. also appreciate having use of loaner car for the day. car later went to recon for detail. wonderful job esp the windshield, which is always a problem for me to clean. thanks. More
by lisainallentown
Employees Worked With
scott in service and the recon department
