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Lehigh Valley Hyundai - Service Center

Emmaus, PA

4.6
843 Reviews

843 Reviews of Lehigh Valley Hyundai - Service Center

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February 02, 2013

I travel from Bushkill to Allentown for service. It is always a positive experience. I would recommend this dealership to anyone who wants to be treated royally!! More

by disbrecht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
January 21, 2013

I stopped into the quick service lane without an appointment. Eric quickly had my paperwork ready and my car in the shop. The service was completed when expected, pricing is what I expected and th More

by bjg8974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Sanes
January 19, 2013

Scott Reimer and the Lehigh Valley Hyundai team have Scott Reimer and the Lehigh Valley Hyundai team have always been very courteous, friendly and professional. Since getting my 2005 Sonata I have More

by bennerco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Reimer
January 19, 2013

I needed routine maintenance on my car. Scott Reimer scheduled the work and met me when I dropped off the car. He did a walk around inspection while I was there. He called me when the car was finished a More

by ronherczegsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Reimer
January 11, 2013

I took my 2012 Elantra Touring in for inspection, oil change, and replacement windshield wipers. I dropped it off Monday evening, and I picked it up Tuesday afternoon. Everything was completed in a tim More

by CRWalrod05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Only dealt with lady behind desk who returned keys and took check! She was very pleasant.
January 08, 2013

Overall experience not good...3 hours for a oil change and inspection on a 2012 automobile. It was the first inspection on the vehicle and when the service advisor came out to tell me the tires needed to More

by pamppm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Dept
Jan 08, 2013 -

Lehigh Valley Hyundai responded

Hello and thank you for taking the time to write your review. I want to apologize for the amount of time it took to complete your service. We were short staffed that day and we were in the midst of training some new people. With that said, that kind of wait time is not acceptable regardless of the circumstances and it's not in keeping with the level of service we are accustomed to delivering. If you are inclined to give us another opportunity in the future, I am confident that you will not be disappointed again. Thanks again for writing your review. Please do not hesitate to contact me if I can be of assistance. Sincerely - Andrew W. Wright, Vice President, 610-967-6500

December 31, 2012

I have been very satisfied with my experience with Lehigh Valley Hyundai since I purchased my first Hyundai Santa Fe back in 2003. Both vehicles are still in service, and remain in good condition. Both the s More

by lbkeil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept and Cashier
December 24, 2012

Previous issues were addressed to my satisfaction. Previous issues were addressed to my satisfaction. Service was quicker than expected and service manager and technician were a pleasure to deal with. More

by Stephen De Franco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
December 16, 2012

Why: because Scott and the mechanic were able to quickly communicate the reason for the problem and the service required to cure the problem. Overall I rate my service experience as being excellent. More

by G2golfers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Reimer
December 13, 2012

Service Advisor Scott has always been fantastic. He got me in and out for repairs in speedy fashion. I highly recommend Scott's knowledge, experience, and customer service skills. More

by ruaripadraig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
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