Lehigh Valley Hyundai - Service Center

The customer service I received from the service department was outstanding. They went out of their way to make me feel important and cared for. department was outstanding. They went out of their way to make me feel important and cared for. More

Ever since I bought my first Hyundai seven years ago, The only service department to touch my cars has been your department. If I had not been completely satisfied, that would not have been the routine. Keep only service department to touch my cars has been your department. If I had not been completely satisfied, that would not have been the routine. Keep it up. More

Would recommend this dealership-great sales dept. (have purchased two cars here), as well as a reliable and accommodating service dept. Scott from service is professional and courteous ,always explains wo purchased two cars here), as well as a reliable and accommodating service dept. Scott from service is professional and courteous ,always explains work done thoroughly. More

Very knowledgeable, willing to answer questions of your vehicle even if not purchased at the dealership. I have also compared them to other Hyundai dealerships and this one was rated the best. They are par vehicle even if not purchased at the dealership. I have also compared them to other Hyundai dealerships and this one was rated the best. They are part of the BBB which is a plus for me and with my experience with them I can see why they are given the rating they are getting. I live an hour from this dealership and I will not go any place else. More

I rated all my answers on the scale as great, except the quality of work done. The reason for this is some of the work done that I can see looks great. But the inner or underlying things done that I can't s quality of work done. The reason for this is some of the work done that I can see looks great. But the inner or underlying things done that I can't see I felt I could only give this a good rating. For I did not wittness the work that was performed. I feel I need to use the vehicle for a short time first to see it's quality of performance to give a higher honest rating. More

Used expressed service for oil change. No appointment was necessary, the hours are very convenient. Went in and out in much less than 30 minutes. The technicians were friendly and helpful. The price is very necessary, the hours are very convenient. Went in and out in much less than 30 minutes. The technicians were friendly and helpful. The price is very reasonable, comparable to regular shops. More

Had my Sonata 2012 in for a repair. Took 6-7 weeks for the repair. Way too long! Had trouble with sensor from airbag deployment. Kept promising it would be done the next day that turned into 2 additiona the repair. Way too long! Had trouble with sensor from airbag deployment. Kept promising it would be done the next day that turned into 2 additional weeks. More

Randy was very courteous and kept me well informed about what was going on. Another employee (whose name I do not recall) spent a considerable amount of time with me discussing the new vehicles while Randy what was going on. Another employee (whose name I do not recall) spent a considerable amount of time with me discussing the new vehicles while Randy prepared my paperwork. Both employees were extremely helpful and friendly. I have always had excellent service at Lehigh Valley Hyundai. More

My car would not start suddenly late Thursday. I called the Hyundai emergency road service number and got prompt help. I worried as I had to work the weekend and drive @ 25 miles to work, then so happy to the Hyundai emergency road service number and got prompt help. I worried as I had to work the weekend and drive @ 25 miles to work, then so happy to be offered a loaner vehicle free of charge, as the part would not be in till after the weekend. Very empathetic staff allowed some leeway in the pickup of my car as dealership is far away from me. Car clean and shiny and running smoothly upon pickup which was so fast and unproblematic! Thank you! More

From the express terminal or entrance everything was awesome.Just terrific. Friendly, courteous and comfortable. thank you ,I'll be seeing you for my next service. sincerely yours, Geraldine byrne. awesome.Just terrific. Friendly, courteous and comfortable. thank you ,I'll be seeing you for my next service. sincerely yours, Geraldine byrne. More