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Lehigh Valley Hyundai - Service Center

Emmaus, PA

4.6
773 Reviews

773 Reviews of Lehigh Valley Hyundai - Service Center

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March 28, 2024

Service personnel were great to work with. Super friendly. Only complaint is that it took an hour and a half for a basic tire rotation, and software update. I don't blame the dealership though More

by Bruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Lehigh Valley Hyundai responded

Bruth, we appreciate your understanding and patience with the wait time at Lehigh Valley Hyundai. We're glad to know that you had a positive experience with our service team despite the delay. Looking forward to seeing you next time!

March 26, 2024

They were very friendly and prompt towards what was needed to be done to my car More

by Mds92185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Walker
Mar 26, 2024 -

Lehigh Valley Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 26, 2024

Very satisfying experience from the day I bought my car to every time I have come for service and recall issues. Would recommend them ho. More

by wnanastoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean wright
Mar 26, 2024 -

Lehigh Valley Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lehigh Valley Hyundai.

March 25, 2024

Every single person I interacted with at this dealership is incredibly patient, knowledgeable, and kind. I have been going to this facility for three years for my car care, and even after moving an hour awa More

by shansthomas07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wood
Mar 25, 2024 -

Lehigh Valley Hyundai responded

Thomas, Thank you for choosing Lehigh Valley Hyundai. Your feedback and rating mean a lot to us. We're glad David was able to help, and we hope to see you again!

March 25, 2024

Well I have had nothing but problems with this service center. This is the fourth problem: Hyundai Service had my car for over a month for a new engine. I did not have any communication with them un More

by Aprilconfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Goodwin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Lehigh Valley Hyundai responded

April, I'm really sorry to read about your experience, as it doesn't reflect our usual high standards of service. I understand how frustrating this must be for you and would like the opportunity to make things right. Please reach out so that we can discuss a suitable resolution together. Thanks, Alexandra Wildman - Service Director - (610) 965-1409

March 25, 2024

Very happy with the service department and Taylor. Not very happy with vehicle's performance. More

by Blairweller98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Mar 25, 2024 -

Lehigh Valley Hyundai responded

Blair, Thank you so much for your excellent review! We are so glad that Taylor had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lehigh Valley Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

March 22, 2024

I was taken very good care of from the start. They took care of my car issue without any back and forth. Communicated well. More

by Bubbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelo sales
Mar 22, 2024 -

Lehigh Valley Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 22, 2024

Always a friendly and welcoming place. Every member of the staff is dedicated to clients for life. More

by Cassdixon01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Mar 24, 2024 -

Lehigh Valley Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lehigh Valley Hyundai, we look forward to having you as one of our valued customers for many more years to come!

March 21, 2024

Lehigh valley Hyundai is a very efficient service center and very thorough in ragards to checking the car for all issues. Dealing with Mike at the service counter was fantastic. Very helpful and very friend More

by Jacksmom09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael from the service counter
Mar 21, 2024 -

Lehigh Valley Hyundai responded

We're delighted to know you had a fantastic experience with Mike at our service counter! Thanks for recommending Lehigh Valley Hyundai's service center. We strive to be thorough and efficient in all we do.

March 20, 2024

We would highly recommend bringing your vehicle here for service. The service manager Alex and her team are great to work with and will bend over backwards to help you as the customer come up with a More

by jburdgesr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex - Service Manager and Sean Willams
Mar 21, 2024 -

Lehigh Valley Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Mar 21, 2024 -

jburdgesr responded

Make sure you ask for Alex or Sean when you go into Lehigh Valley Hyundai!

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