Lehigh Valley Hyundai - Service Center

Always a great experience. Very prompt service. Very courteous and extremely friendly employees provide a hassle and pressure free environment. Their prices are very competitive Very prompt service. Very courteous and extremely friendly employees provide a hassle and pressure free environment. Their prices are very competitive with other dealerships as well as other service establishments. More

great service second time around I received great service after working with Michael. Initially, I was treated rather poorly by the appointment desk while trying to set up an appointm I received great service after working with Michael. Initially, I was treated rather poorly by the appointment desk while trying to set up an appointment for service. I was told that a loaner car was unavailable, and that the service would take about 5 hours. I was told that I would have to wait for the car, and this proved to be a major inconvenience since I lived over 25 miles away and had to get to work. I was therefore forced to drop the car off, arrange a ride home and work, and had to return the next day to pick up the car. the service representative Michael was cordial and reassuring and apologized for the mixup when I returned to pick up the car. My problem was with the initial call for the service setup with the appointment personnel. I will only deal with Michael from now on. More

Great customer service, My service advisor was very helpful and very patient in explaining the work that my car need it. I'm very satisfied with the staff. My service advisor was very helpful and very patient in explaining the work that my car need it. I'm very satisfied with the staff. More

A promise not kept As recall information reguarding the 2011 Sonata engines as publicly brought out by FOX News....I am still waiting back from them to provide AS PROMIS As recall information reguarding the 2011 Sonata engines as publicly brought out by FOX News....I am still waiting back from them to provide AS PROMISED a proof of payment that was half charge and rest cash (which I need proof for my cash portion for my case) of a new engine I had to purchase last year due to default UNKNOWN by Hyundai..(where a case # was opened back in 2014 and no response/investigation/or courtesy call)...it has been a battle and still is and reaching well over a week...a big corporation like Hyundai should be embarrassed...I myself Working for a company which is rank within the Top Ten most successful companies in the United States....maybe surveys like this will make your company and Dealerships more successful....As for the success in ANY company is because of the respect and loyalty to your customers!!!!! That's Business 101 More

Fear of being overcharged Professional attitude towards treating me as a valuable customer, calling me often to inform of progress on solving the problem, An excellence pick u Professional attitude towards treating me as a valuable customer, calling me often to inform of progress on solving the problem, An excellence pick up and delivery service which was appreciated More

Annual inspection and emissions test The service department was very courteous and prompt on the above inspections. I would certainly recommend them for service. They met my expectations The service department was very courteous and prompt on the above inspections. I would certainly recommend them for service. They met my expectations in all areas. More

Service Since being a customer of Lehigh Valley Hyundai for 10 years I must say that there service department is extremely responsive to customer needs and pr Since being a customer of Lehigh Valley Hyundai for 10 years I must say that there service department is extremely responsive to customer needs and provide reliable service. More

Awesome! Everyone has always been so helpful, courteous and professional. Highly recommend. Service people answered any questions and can't seem to do enough f Everyone has always been so helpful, courteous and professional. Highly recommend. Service people answered any questions and can't seem to do enough for you. More

Great service every time The service here is exceptional. They always take your car in on your appointment time and deliver a fresh washed car on or before time. Keep up the g The service here is exceptional. They always take your car in on your appointment time and deliver a fresh washed car on or before time. Keep up the great work! More