Lehigh Valley Hyundai - Service Center

Service Team The service team was very friendly, professional and made me feel welcome. The addition of such amenities as a shuttle, loaner cars and a car wash is The service team was very friendly, professional and made me feel welcome. The addition of such amenities as a shuttle, loaner cars and a car wash is well appreciated from this dealership as the previous owners gave customers none of this. Keep up the good work! I will be back! More

the transmission repair that wasn't; missed radio problems I brought in my 2012 Elantra (with 98,732 miles on the odometer) on January 9th for two issues: an erratic shifting problem, and a poorly operating r I brought in my 2012 Elantra (with 98,732 miles on the odometer) on January 9th for two issues: an erratic shifting problem, and a poorly operating radio. They had it for THREE weeks (returned 2/3/15 with 99,014 miles) without being able to find the transmission problem, and not even noticing the horrendous AM & FM reception problem I still have. Of course that didn’t stop them from charging me a diagnostic fee. I made my dissatisfaction known, and brought the car in again on 3/17. This time, the transmission was swapped out for a remanufactured unit. I thought my problem was over, but the momentary power losses are still there, and this unit shifts more harshly and erratically. What's worse is the dealer's response when I informed them the original problem remained, and that I have new ones: they implied I didn't know what I was talking about! Here's a direct quote: “Our thought as of now is that you may feel the car is “abnormal”, when it’s actually repaired, causing a different driving experience than what you felt when there was a problem with the old transmission”. Frankly, that is insulting. I've driven this car for three years & 100,000 miles. I KNOW when it's shifting correctly and when it's not. Instead of going into “default mode” (ie, the customer is wrong), how about taking my complaints seriously? To be fair, the dealership is willing to look at the car again. Great, maybe the 3rd time will be the charm. More

IF YOUR NOT IN THEIR CREW, DON'T EXPECT MUCH. I HAD TO WAIT AN HOUR BEFORE MY CAR WAS BROUGHT IN FOR MY QUICK SERVICE OIL CHANGE. THERE WAS ONLY ONE CAR AHEAD OF ME, BUT IT WAS LUNCH TIME. SO I HA I HAD TO WAIT AN HOUR BEFORE MY CAR WAS BROUGHT IN FOR MY QUICK SERVICE OIL CHANGE. THERE WAS ONLY ONE CAR AHEAD OF ME, BUT IT WAS LUNCH TIME. SO I HAD TO WAIT TILL THEY WERE READY TO DO THE WORK. THEY WERE ALL SPEAKING SPANISH, SO I HAVE NO IDEA OF WHAT WAS BEING SAID. I DIDN'T FEEL WELCOME AT ALL. THEY DID TRY TO SELL ME EVERY THING THAT THEY COULD THINK OF. THIS DEALER FIRED THE BEST SERVICE GUY THEY HAD. TOO BAD. I TALKED TO HIM AFTER HE WAS LET GO, HE SAID HE WAS PUSHED OUT BUY THE NEW PEOPLE. I HEAR THE FATHER STEPPED DOWN AND THE SON TOOK OVER, I DON'T KNOW. THEY HAVE THIER OWN GANG NOW. More

Great Service!! Will definately recommend Great workers. Very friendly and helpful with lots of additional information. Also, Mr. Noel Gonzales is very helpful and pleasant. Went for tire and Great workers. Very friendly and helpful with lots of additional information. Also, Mr. Noel Gonzales is very helpful and pleasant. Went for tire and brakes replacement. Everything was done on time and explained in a professional manner. More

Service I like the friendly staff and they know me. When you come in they greet your by your name. I am pleased with the service completed. They are very thor I like the friendly staff and they know me. When you come in they greet your by your name. I am pleased with the service completed. They are very thorough, they check and make sure the care is safe. More

Always a good experience Thank you. Always helpful. Clean department. Courteous service writers. Would recommend Lehigh Valley Hyundai for buying their car & for service. Than Thank you. Always helpful. Clean department. Courteous service writers. Would recommend Lehigh Valley Hyundai for buying their car & for service. Thank you for the updates! More

Phillipsburg Easton Hyundai is # 1 in my book! Our family purchased two cars, a Sonata & Elantra, from PE Hyundai last year. We couldn't be happier with the buying experience! Our sales rep, Arvind Our family purchased two cars, a Sonata & Elantra, from PE Hyundai last year. We couldn't be happier with the buying experience! Our sales rep, Arvind Patel got us a great deal. He was super attentive without a hint of pressure and earned our complete confidence! The Service Dept. at PE has been terrific as well. Manager Tom Muldoon and staff are knowledgeable, friendly and attentive to our every need. Phillipsburg Easton Hyundai is definitely our "go to" Dealership from now on! More

Truly fast oil change service! Excellent service and freindly service managers! I waited less than 1/2 for an oil change and they checked over everything! Very pleased and will keep Excellent service and freindly service managers! I waited less than 1/2 for an oil change and they checked over everything! Very pleased and will keep coming back-thanks More

Outstanding They are very accommodating. The service managers are very knowledgeable and try to ensure that you have a very good services experience. The vehicle They are very accommodating. The service managers are very knowledgeable and try to ensure that you have a very good services experience. The vehicle was finished when promised. More

Tradition of Excellence Lehigh Valley Hyundai has generally provided me with excellent service. This tradition continued at my most recent service appointment for new tires a Lehigh Valley Hyundai has generally provided me with excellent service. This tradition continued at my most recent service appointment for new tires and vehicle inspection for my Sonata. More