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Lehigh Valley Hyundai - Service Center

Emmaus, PA

4.6
843 Reviews

843 Reviews of Lehigh Valley Hyundai - Service Center

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June 13, 2015

Backing up their warranty I recently had a problem with my Hyundai Santa Fe. It was making a weird sound that I just didn't like. I took my vehicle to Vinart Hyundai in Allen More

by Jackgerrish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't recall
June 11, 2015

Great Service It was my first time at this dealership. I was going on a long trip and was concerned about my car. Rob in customer service explained what was found a More

by Emmanuella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kabany
June 01, 2015

Great, as always ! Car Inspection. No problems. Always get the best service here ! Employees are always helpful with what future work needs to be done, too. Always t More

by Sheeba12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wood - Great Guy !
May 21, 2015

Positive Expereince I recently switched where I was getting my service done. I was completely satisfied with Lehigh Valley Hyundai. I will continue getting services there More

by My Elantra Touring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Urban
May 07, 2015

check check engine light on After 2 months from march 10,2015 until may 5,2015 trying to figure out the problem they started a guessing game about what it could be. All I wanted More

by b.star
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandy,Kevin, Dave Wood
May 07, 2015 -

Lehigh Valley Hyundai responded

Hello and thank you for taking the time to write your review. We sincerely apologize for your dissatisfaction with our attempts to diagnose and repair your 2005 Sonata. Our team tried very hard to accommodate your requirements. On previous occasions we split the cost of repairs with you, provided you with loaner cars and most recently we waived $400 in diagnostic fees. While we understand your frustrations with respect to your vehicle's mechanical condition, please know what we are doing all that we can to assist you with your problem and the offers made by our Service Director, Kevin Wagner, still stand. Thanks again for your time. Please let us know if we can be of further assistance and again, our sincerest apologies for what has transpired. Sincerely, Andrew Wright, Vice President

May 05, 2015

Fantastic Service Dept. We bought 2 new Hyundais, 08 & 09. Have been using their service dept. the entire time. Excellent service. And I see I am not the only one saying More

by STEPHEN9215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, Mike
April 27, 2015

Professional, Quick, and Easy Maintenance Service. Staff is extremely friendly and knowledgeable. Cars are returned on time and clean. Scheduling over the phone, web, or app are just one of the many co More

by NicolasPolanco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kanaby
April 23, 2015

You will LOVE the Dealership I have 2 Hyundai s from from Lehigh Valley Hyundai. One is a 2012 Sonata we bought Re-Cert. with 8300 miles on it and just were so impress with the q More

by mcirocco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Rivera
April 17, 2015

Great Service Everyone has always been great. The service department has always been helpful, professional and explained everything they did. I have always felt goo More

by sueB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Huber
April 16, 2015

A+ Service I brought in my 2013 Elantra for a wheel bearing that had been assassinated by potholes, a Bluetooth issue (couldn't access settings via stereo) and r More

by RonFitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Woods and Michael
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