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843 Reviews of Lehigh Valley Hyundai - Service Center
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August 14, 2015
Excellent I had a wonderful experience here at hyundai, Trish handled it wonderfully when setting up my check in time, she was very polite and professional. Mik I had a wonderful experience here at hyundai, Trish handled it wonderfully when setting up my check in time, she was very polite and professional. Mike Huber my advisor was just as great, very polite and handled everything to make it a delightful experience. I couldn't have asked for better service and I will highly recommend the dealership to family and friends. More
by EHagenVargo
Employees Worked With
Trish, Mike Huber
August 01, 2015
Worst experience in 11 years I have been dealing with LV Hyundai for 11 years since I bought my first Suzuki from them and this was the worst experience I had. My car went in for I have been dealing with LV Hyundai for 11 years since I bought my first Suzuki from them and this was the worst experience I had. My car went in for a recall a month ago and I asked them to look at a problem with my ECO light. When I picked up the car, the service associate said it was fixed. I didn't even get off the lot and I knew he lied. He said to drive it for a little because the ECO light may take a bit to come on. So, three weeks later when I was having problems with my door locks, I asked for it to be looked at again. The door locks were fixed and they never looked at the ECO light because the girl who made my appt never told them it needed to be done. They had my car for a week! It ended up being fixed but the service associate was rude and condescending to myself and my father. I'm ready to trade my Elantra in but I doubt my new car will be from LV Hyundai. More
by flutterby1081
Employees Worked With
Dave Wood
August 01, 2015
excellent service all employees i dealt with were professional and friendly. the sevice dept was well operated. went for vehicle state inspection. wait was just under a all employees i dealt with were professional and friendly. the sevice dept was well operated. went for vehicle state inspection. wait was just under an hour, not a problem. good coffee More
by blue hyndai
Employees Worked With
michael, kevin, cashier sorry don't remember her name; tall blonde
July 31, 2015
Dealership is very good but concerns Very good. Go back and use them. Buy an accord the cars never need repair and the service is great. Best decision on car purchase ever. Very good. Go back and use them. Buy an accord the cars never need repair and the service is great. Best decision on car purchase ever. More
by Rbe111
Employees Worked With
Sam, April, Tom Wood, quick lube shop
July 30, 2015
service I was dissatisfied with not being informed on what actually was going to be done on my car as far as the service. Had I known prior to my appt that th I was dissatisfied with not being informed on what actually was going to be done on my car as far as the service. Had I known prior to my appt that the cost would be as high as it was, I would have planned to have it service at another time. I was not informed at all and I was very displeased. However, the gentleman who handled it had great customer service, and advised me that someone would contact me. I think that moving forward any one that calls or receives a letter from your facility should be given a heads up on what the car may or may not have done. Just to prepare themselves financially. I have never in my entire life had to pay near $215.00 to have my car serviced but I was later informed after the service was provided that this was the cost. Like I stated earlier no one informed me prior to the appointment and I would've planned accordingly had I known. More
by Brenda2013
Employees Worked With
dont remember
July 30, 2015
Excellent, professional service department Car gets free state inspection once a year. Good service, comfortable waiting area (with coffee, juice, water and bagels), or free shuttle will tak Car gets free state inspection once a year. Good service, comfortable waiting area (with coffee, juice, water and bagels), or free shuttle will take you to a local place and pick you up. Car is washed after service. Fixed recent vibrating steering wheel problem y rotating and balanceing tires. More
by Pnemiller
Employees Worked With
Kevin
July 21, 2015
2012 Hyundai Service Everyone at the service center has always been cordial and polite, providing answers to all my questions. I am pleased with all the maintenance and Everyone at the service center has always been cordial and polite, providing answers to all my questions. I am pleased with all the maintenance and repairs that have been completed on my car in the 3 1/2 years I have owned the car. More
by Marie12
Employees Worked With
Josue Rivera
July 19, 2015
liars and not trustworthy ! when they tell you they are 85-90% that what they do to fix your car and you pay them $309.23. Drive it for one day it has to be towed back there aga when they tell you they are 85-90% that what they do to fix your car and you pay them $309.23. Drive it for one day it has to be towed back there again not only did I tell them the first time to fix it the right way no want to do it the cheap and lazy way ! I believe they did do nothing but reset the codes for the $309.23 and I have decided wasn't worth me to put anymore money into the veichle and they refuse to refund me my $309.23 after the fact is don't promise somebody something if it's not true. More
by RFRETZ
Employees Worked With
Randy and Brian
July 18, 2015
Treated like a guest with all considerations . Work done earlier than promised , no extra "add ons ", friendly employees. Shuttle service was great as I did not have to wait for hours for car to b Work done earlier than promised , no extra "add ons ", friendly employees. Shuttle service was great as I did not have to wait for hours for car to be done. More
by four cylinders
Employees Worked With
Josue Rivera
July 17, 2015
Great customer service! I had my Hyundai Sonata in for PA inspection and emissions testing. Service was quick and thorough. My service rep, Mike Huber, couldn't have been I had my Hyundai Sonata in for PA inspection and emissions testing. Service was quick and thorough. My service rep, Mike Huber, couldn't have been any nicer. Mike is a pleasure to deal with. He is a true professional. He took time to explain all results of the inspection and made some recommendations that turned out to be very helpful. I can always count on great service at Lehigh Valley Hyundai! More
by genie1p
Employees Worked With
Mike Huber
