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Lehigh Valley Hyundai - Service Center

Emmaus, PA

4.6
843 Reviews

843 Reviews of Lehigh Valley Hyundai - Service Center

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September 05, 2015

Excellent Service My 2015 Sonata is now about a year old, and I have always received excellent service for every oil change and maintenance check. The service staff is More

by smf2448
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, a service representative.
September 05, 2015

Routine oil change Another superb visit to Lehigh Valley Hyundai - in and out in no time flat - oil change and vehicle check. And a car wash too... These guys just get More

by hjdiet01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Wagner
September 05, 2015

getting warranty work completed after the third attempt. Spoke to five different people and got five different responses.No one knows what is going on.Most inept group I ever met.There service sucks. More

by no
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
no names
Sep 18, 2015 -

Lehigh Valley Hyundai responded

Hello and thank you for taking the time to write your review. We sincerely apologize for any inconvenience you experienced regarding your warranty claim. I can assure you it was never our intention to make things challenging. Both our Service Director, Kevin Wagner, and me would be more than happy to get involved if you concern is still ongoing. Please feel free to contact us at your convenience. Again our sincerest apologies for any inconvenience. Sincerely - Andrew Wright, Vice President, 610-967-6500

August 27, 2015

Good Service I like the easy drive-in drop off. It saves time, I don't need to hunt for a parking spot. Service was complete on time. More

by John3030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
August 24, 2015

Reliable, courteous, good service I bought an Elantra at Lehigh Valley Hyundai ten years ago and it is the only place the car has gone for service. I can wait in a comfortable area whi More

by Maggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel and Greg
August 23, 2015

GREAT SERVICE I always have great service with Lehigh Valley. Everyone has always been very professional and helpful, and friendly. They are on time and come out to More

by sueB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin and Michael
August 21, 2015

Great What I really liked was that I was in and out in a reasonable Time!! Everyone was very friendly. Mike was nice and very helpful. More

by Niki26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
August 21, 2015

Only place I take my cars! I have been taking my cars, both Hyundai, to this dealership for 8 years now. My older vehicle, a Santa Fe, has over 100,000 miles and runs like a clo More

by JoeD53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim and Kevin
August 18, 2015

Over the top service by Mike Huber Mike Huber is perhaps the best service manager we have dealt with at any dealer over the past 30 years. He exudes professionalism, is cheerful and tak More

by RicLew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huber, Kevin Wagner
August 17, 2015

Great service My service experience was great. I had a small issue and called at 6:00 PM and dropped my car off at 6:15. it was ready the next day at 10:30, and i More

by marystubb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
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