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Lehigh Valley Hyundai - Service Center

Emmaus, PA

4.6
843 Reviews

843 Reviews of Lehigh Valley Hyundai - Service Center

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October 17, 2015

Great customer service, My service advisor was very helpful and very patient in explaining the work that my car need it. I'm very satisfied with the staff. More

by chiquilla2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wood
October 13, 2015

A promise not kept As recall information reguarding the 2011 Sonata engines as publicly brought out by FOX News....I am still waiting back from them to provide AS PROMIS More

by Lala
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Michael Hubert / David Buse
October 03, 2015

Not the express service While the service at the far end of the building produced more professionals and a better overall experience, the express service leaves much to be de More

by RB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unsure of name
Oct 13, 2015 -

Lehigh Valley Hyundai responded

Hello and thank you for taking the time to write your review. We would like to sincerely apologize if you were mistreated in any way by a member of our team. It appears as though you've had positive experiences with us in the past. That is the level of service we are accustomed to delivering. If you would be so kind as to contact me directly so I can get more information about what transpired, I would be grateful. Again, our sincerest apologies for what transpired. We look forward to the opportunity to regain your confidence. Sincerely, Andrew Wright, Vice President, 610-967-6500

September 29, 2015

Fear of being overcharged Professional attitude towards treating me as a valuable customer, calling me often to inform of progress on solving the problem, An excellence pick u More

by popcornpop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huber
September 28, 2015

Annual inspection and emissions test The service department was very courteous and prompt on the above inspections. I would certainly recommend them for service. They met my expectations More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
September 24, 2015

Service Since being a customer of Lehigh Valley Hyundai for 10 years I must say that there service department is extremely responsive to customer needs and pr More

by LoyalCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel
September 16, 2015

Awesome! Everyone has always been so helpful, courteous and professional. Highly recommend. Service people answered any questions and can't seem to do enough f More

by mommomj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service employees
September 15, 2015

Great service every time The service here is exceptional. They always take your car in on your appointment time and deliver a fresh washed car on or before time. Keep up the g More

by Joan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Wagner
September 15, 2015

Excellent Hyundai Dealership Fast, excellent, fair prices, friendly and knowledgeable staff and great coffee! I was exceptionally well treated and this is my third Hyundai Tucson More

by Nlc2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure of name but super friendly and nice.
September 12, 2015

Fantastic Fast Service! I neede an oil change and I was prepared to wait a solid 1/2 hour. I was so surprised when in 15 mins the service attendant said your car is ready! I More

by Barbara L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wonderful!
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