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843 Reviews of Lehigh Valley Hyundai - Service Center
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February 09, 2016
Top Notch! Helpful, truthful, prompt courteous, convenient. Otherwise I would change my service dealer. Did not appreciate waiting to speak to the quality manage Helpful, truthful, prompt courteous, convenient. Otherwise I would change my service dealer. Did not appreciate waiting to speak to the quality manager, before picking up my vehicle which was ready and waiting. More
by sbmc5706
Employees Worked With
Don't remember
February 05, 2016
Excellent service I have a 2005 Elantra that I bought new at this dealership. Service has always been done at this dealership. Over the years I have counted on their de I have a 2005 Elantra that I bought new at this dealership. Service has always been done at this dealership. Over the years I have counted on their dependability and honesty and highly recommend them. More
by Maggie
Employees Worked With
Jessica, Michael, Dave W
February 02, 2016
What a collosel waste of time. I brought my car in because it was stalling out when it idled, I wanted to have a duplicate key made and I wanted Hyundai to record my mileage for my I brought my car in because it was stalling out when it idled, I wanted to have a duplicate key made and I wanted Hyundai to record my mileage for my money back incentive that I was offered because the mileage quoted at the time of sale was incorrect. Although Mark was very polite and accommodating, the facility was unable to complete any of these tasks. I was charged 107$ for a diagnostic test. The service department was unable to find what was wrong. The key maker was broken, and I was told that my money back program was cancelled!!!! If Hyundai cannot diagnose and fix my Hyundai, who can? Who cancelled my Incentive program???? I was offered a cash settlement and refused it!!!! Very unhappy!!!! More
by Joel D.
Employees Worked With
Mark
February 01, 2016
Made me feel welcome Came to have my wheel bearing fixed. Another Hyundai dealer in the Stbg area gave me horrible service and let me leave with a wheel that was about to Came to have my wheel bearing fixed. Another Hyundai dealer in the Stbg area gave me horrible service and let me leave with a wheel that was about to fall off. Mike H. was so kind to me. He got my car right in, and had it fixed that same day. He also was very reassuring and kind (I was in a huge panic). They were nicer to me in the 10 minutes I was there than the other place ever was. I will never bring my car anywhere else now. More
by rissy443
Employees Worked With
Mike Huber
January 29, 2016
Express Care - routine oil change recently took my Santa Fe to the express service for an oil change. It is wonderful, I had not paid attention to the fact that they closed at 5, and recently took my Santa Fe to the express service for an oil change. It is wonderful, I had not paid attention to the fact that they closed at 5, and got there shortly before they were due to close. They were still welcoming and happy to service my car. Overall a great experience and I wouldn't take my car anywhere else. The guys were pleasant, knowledgeable and took the time to go over the stat sheet on my car to let me know everything that might be coming up in the near future. More
by MizRed85
Employees Worked With
express care service team
January 23, 2016
Worst customer service I ever received Took my car in to see why it shut off while I was driving and when I picked it up it drove worst than when I dropped it off. And all of a sudden my ca Took my car in to see why it shut off while I was driving and when I picked it up it drove worst than when I dropped it off. And all of a sudden my car have 5 "severe" things wrong with it and I had just brought my car in a month ago and they said everything was in perfect working condition. When this information was brought to the guy working with us and to management the attitude was "sucks to be you" they did nothing for me and not only did they not care my car was driving worst they also had no answers to why this is happening. Worst customer service I ever received and as a once deticated customer to them i will never recommend anyone to bring their car there for service. More
by Ksanchez
Employees Worked With
Mark, msnager
January 18, 2016
Routine service I recently took my 2015 Tucson to the express service for an oil change. It is wonderful, I work later than usual business hours and got there shortly I recently took my 2015 Tucson to the express service for an oil change. It is wonderful, I work later than usual business hours and got there shortly before they were due to close. They were still welcoming and happy to service my car. Overall a great experience and I wouldn't take my car anywhere else. More
by Chelsea
Employees Worked With
Express service.
January 14, 2016
Oil change Had an oil change this week and service department gets u in n out very fast. Death with other dealerships and I like this one the best. Noel who is Had an oil change this week and service department gets u in n out very fast. Death with other dealerships and I like this one the best. Noel who is behind the counter greets every customer that's walks in with a smile. More
by Donna0113
Employees Worked With
Noel
January 11, 2016
Love this service center I get the best service whenever I bring my car for servicing. Michael is one of the many reasons I will buy another certified Hyundai! I get the best service whenever I bring my car for servicing. Michael is one of the many reasons I will buy another certified Hyundai! More
by Novo50
Employees Worked With
Michael
January 07, 2016
Antenna replacement When I dropped my car off they said it might be 2 hours, but probably within the hour or soon after it was completed and radio sounds better than ever When I dropped my car off they said it might be 2 hours, but probably within the hour or soon after it was completed and radio sounds better than ever. More
by aid4u
Employees Worked With
Mike Huber
