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Lehigh Valley Hyundai - Service Center

Emmaus, PA

4.6
843 Reviews

843 Reviews of Lehigh Valley Hyundai - Service Center

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July 14, 2016

Excellent service Justin was helpful & knowledgeable for the service provided. He knows what he's doing . I went for oil change & he help me out for battery & bulbs pro More

by No need
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Myers
July 12, 2016

No knowledge I told them what was wrong with my car and they did nothing, and i had to pay them to tell me what i already knew...CROOKED SERVICE DEPARTMENT More

by Kenneth Troxell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
Jul 21, 2016 -

Lehigh Valley Hyundai responded

Mr Troxell - We regret that you did not have a good experience with our service center. Unfortunately, the visit in question was the first time we ever saw your 2003 Tiburon. You came in with an issue related to a computer that you personally installed in your car, not us. We informed you that the computer you installed was incorrect. The computer you installed is designed for a car with an automatic transmission. Your Tiburon has a manual transmission. We stand by our diagnosis and recommendation. If you would like to purchase the correct type of computer, we will be happy to see to it that it is installed properly. With that said, we regret to see that you made statements that our service department is "crooked". We've been in business for over 30 years and we have thousands of happy customers. We wish you the best of luck with your vehicle. Sincerely - Andrew Wright, Vice President

July 05, 2016

Oil Change / Inspection and Emissions I took my 2014 Hyundai Elantra in for a service and for the annual Inspection and Emissions. Had a good experience as always. Each time I take the car More

by Pacheco1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
July 03, 2016

Very positive experience. The service advisor was very helpful and courteous. The service that was needed was well explained and done in the time mentioned. The waiting area More

by Barbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
June 28, 2016

Service Prompt, pleasant and trustworthy service. I am very satisfied with this dealership. They are very accomadating for all of our needs. I will return More

by Britton,Joan1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut-Kris Norris
June 26, 2016

Great Service Great service from the appt making process to the shuttle service pickup. The shuttle driver Ray was prompt and personable and the service dept did a More

by Rhino1080
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bucey, Ray
June 25, 2016

Best service ever Services are getting better and better every time I go there. I have a wonderful time there people are very friendly. And good coffee. Good price as w More

by Veloster 00725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
June 14, 2016

Consistent, reliable customer service at a fair price! We have a 2005 Hyundai with about 64,000 miles on it purchased new at this dealership & have always taken it to Lehigh Valley Hyundai for service whi More

by Dave M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael, David
June 06, 2016

Buying easy. service easy. Buying a vehicle with this dealership was easy and fun! The service is easy, efficient and friendly everytime I go in! Their wait time estimates a More

by Timothy Sorensen
Recommend Dealer
Yes
Employees Worked With
Noel Gonzalez
May 26, 2016

I love going to the Hyundai dealer This dealer is so pleasant and professional. I love the quick service department. I have been going for going on four years to this dealership and I t More

by STORMMARKUS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
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