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Lehigh Valley Hyundai - Service Center

Emmaus, PA

4.6
843 Reviews

843 Reviews of Lehigh Valley Hyundai - Service Center

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August 09, 2016

Service Brought my car in for inspection and oil change all work done was speedy and professional. Dealth with Mike and he goes above and beyond, always a pl More

by Donna0113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
August 05, 2016

Always great service. I always receive great service with a smile. Service is fast, complete and efficient. Kevin Wagner was great and got me in and out on time. More

by Joan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Wagner
August 02, 2016

Oil change, tire rotation and air filtration filter changed The people are always polite and very informative. They use no pressure if you need extra work done. They take no for the answer. They always fill all More

by Darlene197
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Myers and Luis Hernandez
July 31, 2016

i called for oil change and no one returned call' took my car in for oil change but they wanted to SELL me parts tires and inspection. they don't return customer phone calls but they sure do try and p More

by fred jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
unknown
Aug 31, 2016 -

Lehigh Valley Hyundai responded

Hello and thank you for taking the time to write your review. We sincerely apologize if you felt mistreated in any way. We would very much like the opportunity to revisit your concerns and address each in an appropriate fashion. If you are inclined to give us another opportunity, we would be grateful. Our Service Director, Kevin Wagner, is standing by to assist. He can be reached at 610-967-6500. Thank you again for writing your review. We look forward to the opportunity to regain your trust. Sincerely - Andrew Wright, Vice President

July 25, 2016

Outstanding service & staff who genuinely want your car to b The service & care is top of the line. Everyone wants your car to be safe & fixed the first time. No one pushes questionable repairs but instead addre More

by Nittany
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark & Dave
July 23, 2016

Richard Elantra Continuous great overall experience with this dealer and all persons in the service and parts departments. Special kudos to Mike Huber. Highly recomme More

by Richard1940
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huber
July 23, 2016

The best dealership. Lehigh Valley Hyundai is second to none. Their employees are friendly, courtious, and honest.I purchased my 2009 Hyundai 2 years ago there and wouldn' More

by dan123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn't get any names.
July 21, 2016

Service center finds things to fail inspection Brought my 2002 Hyundai Accent in for usual PA inspection and emissions exemption (only 92,000 miles on vehicle in 14 years). Put new brakes and roto More

by rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Hertzog (mechanic who found items)
Jul 21, 2016 -

Lehigh Valley Hyundai responded

Mr. Yekel - Please accept my apologies if my response to your review insulted you. I can assure you, that was NOT my intention. In your original review, you indicated that you needed to trade in your vehicle because of mechanical concerns. I wasn't trying to imply anything other than we were here to help you make sure that your vehicle was maintained properly and in accordance with manufacturer specification. I do take issue with the implication that we were making things up or stating that your prior vehicle needed maintenance or repairs that were unnecessary or "not there". I would be happy to meet to review the matter with you and our Service Director if you have lingering questions or concerns. We appreciate your business. Again, my apologies if you were offended in any way. Sincerely - Andrew Wright

July 17, 2016

Service for my Hyundai Brought my Sonata in for inspection, service department is very knowledgeable of what they do. When they were finished they came out to find me and ex More

by Donna0113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike and I think it was Justin
July 16, 2016

Pleasantly pleased Had my 2011 Sonata in for recall work. As always worked was done professionally and on time. I have total confidence in my Service Advisor ( Mark Jun More

by Otis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl and Mark Jungbat
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