Lehigh Valley Hyundai - Service Center

My service experience has always been good…courteous, prompt and helpful. Also appreciate comfortable waiting area. prompt and helpful. Also appreciate comfortable waiting area. More

All the service techs are very helpful and courteous. I especially appreciate David Wood with whom I always schedule my service appointments. I never feel like I’m being sold something I don’t need! I especially appreciate David Wood with whom I always schedule my service appointments. I never feel like I’m being sold something I don’t need! More

Always very serviceable and very helpful. They are very well prepared to handle your concerns and they know how to keep the schedule running. They are very well prepared to handle your concerns and they know how to keep the schedule running. More

First time using Service Department-Professional, empathetic, honesty during such unexpected stressful situation-not from area, informative and recommended regarding financing through Hyundai, greatl empathetic, honesty during such unexpected stressful situation-not from area, informative and recommended regarding financing through Hyundai, greatly appreciate updates, repair estimates, through text messages, great teamwork and assistance with other mechanics, and knowledge of financing and processing split payments over the phone! Thank You! More

The service was excellent. The work I asked to be done was finished in a timely manner. The items that will be required in the future were explained. The work I asked to be done was finished in a timely manner. The items that will be required in the future were explained. More

Excellent customer service, great communication, and fantastic ambience. Best Hyundai dealership in the Lehigh valley. fantastic ambience. Best Hyundai dealership in the Lehigh valley. More

As always, Lehigh Valley Hyundai performs top-notch service. Service advisor Jake clutter was outstanding, keep me informed along the way and doing everything he could to make things smooth. Also, I’d service. Service advisor Jake clutter was outstanding, keep me informed along the way and doing everything he could to make things smooth. Also, I’d like to mention service advisor Mike Paxson, who went out of his way to help me out when I picked up my vehicle, and Jake was off and Mike’ even made sure to send my key fob that I had left behind via FedEx overnight, which I received the following day. I can’t thank them enough! More

I sent my car in Wednesday the 14th with a door latch issue that is a commonly known issue with extended warranty. They didn’t have part in stock and needed until Monday. I was told then it would be read issue that is a commonly known issue with extended warranty. They didn’t have part in stock and needed until Monday. I was told then it would be ready end of day Monday. By 5 pm I had no update and the car wasn’t ready. Tuesday comes and goes and still the car wasn’t ready. Finally Wednesday the car was ready to be picked up and when I went in to grab it the windows were all smudged from the technicians hands and there were black finger prints on my door handle and upholstery that I can’t get out. Customer service and cleanliness needs to improve. It’s not my fault that this work is being done for free with a warranty and the attention to detail and work should be done in the same manner as someone who was paying. If I had a choice to take it anywhere else I would. Also Hyundai needs to recall the door latch so that people can get all 4 replaced since when one goes they eventually all will. Why do I have to make 4 appointments to fix the same thing? More

Dave treated me great very courteous professional,respectful, and well attentive. Good man was a pleasure working with him professional,respectful, and well attentive. Good man was a pleasure working with him More

Good service. Everyone was polite. Lady on the phone was able to get me a last minute next day appointment for service which was cool. Everyone was polite. Lady on the phone was able to get me a last minute next day appointment for service which was cool. More