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Lehigh Valley Hyundai - Service Center

Emmaus, PA

4.6
844 Reviews

844 Reviews of Lehigh Valley Hyundai - Service Center

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July 20, 2023

Everyone is professional and courteous. They keep you in the loop the entire time they have your car. More

by skinrx_1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Taylor Ritter
Jul 20, 2023 -

Lehigh Valley Hyundai responded

Thank you for the positive feedback! We're glad to hear that our team at Lehigh Valley Hyundai provided professional and courteous service. Drive safely, and we hope to see you again down the road!

Jul 20, 2023 -

Lehigh Valley Hyundai responded

Thanks for sharing your thoughts about your experience with Lehigh Valley Hyundai. It's great to hear our team meets your needs!

July 19, 2023

Lehigh valley Hyundai did a great job explaining the situation with my car and I wasn’t charged. They also picked me up at home so I could get my car. More

by Ish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike and Dana
Jul 19, 2023 -

Lehigh Valley Hyundai responded

Thank you for the positive review! We're glad to hear that Lehigh Valley Hyundai was able to assist you with your car situation and provide excellent service. We appreciate your feedback and hope to see you again in the future!

July 19, 2023

They provide friendly service. Everyone in dealership is helpful and courteous. Waiting area is clean, comfortable and drinks and snacks are great. More

by johnp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander
Jul 19, 2023 -

Lehigh Valley Hyundai responded

Thanks so much for supporting our team at Lehigh Valley Hyundai with this feedback! We'll be here if you need anything in the future.

July 19, 2023

Good overall experience, just have two comments on the new App for service. First I liked l the ability to pay online which helps streamline pickup time. Secondary however the close out process is missi More

by mparry712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Jul 19, 2023 -

mparry712 responded

Good overall experience

Jul 20, 2023 -

Lehigh Valley Hyundai responded

We're glad to hear you had a good experience overall with the Lehigh Valley Hyundai team! We apologize for any frustration with our shuttle service to pick up your vehicle, and we will use your feedback to improve our services in the future. Have a great day!

July 17, 2023

Excellent service to the customer. Time to complete the vehicle service was spot on. I would recommend to friends for these two factors. More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Lehigh Valley Hyundai responded

Fred, thank you for the great review! We're glad to hear that our team provided excellent service and completed your vehicle service in a timely manner. We appreciate your recommendation and hope to see you again at Lehigh Valley Hyundai!

July 15, 2023

Sean and the service team were amazing staff was very helpful 10/10 good staff More

by Maryissa223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean
Jul 15, 2023 -

Lehigh Valley Hyundai responded

Thank you so much for your excellent review, Maryissa! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lehigh Valley Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

July 15, 2023

Matt was excellent and helpful for the service I had yesterday. I recommend lehigh valley Hyundai More

by Suchitbpatel89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jul 15, 2023 -

Lehigh Valley Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 14, 2023

My car hasn’t been stolen since the security system was updated and the stickers were securely placed on my windows. More

by melissarodrigues1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2023 -

Lehigh Valley Hyundai responded

It's great to hear that we were able to help you out, Melissa. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lehigh Valley Hyundai!

July 13, 2023

Dave was wonderful- the entire Hyundai service staff has terrific knowledge and excellent customer service/communication! They get me back on the road as quickly and safely as possible! Thanks Vinart Hyunda More

by krslang1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave wood
Jul 13, 2023 -

Lehigh Valley Hyundai responded

We're thrilled to hear such kind words about our service team! Getting you back on the road quickly and safely is always a top priority for us. Thanks for choosing Lehigh Valley Hyundai.

July 13, 2023

Matt’s service was awesome but I waited 5 minutes for one of 6 advisors to help me and I was the only customer. Driving around the building and finding my car was unacceptable. Puts a damper on the whole exp More

by JK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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