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Lehigh Valley Hyundai - Service Center

Emmaus, PA

4.6
820 Reviews

820 Reviews of Lehigh Valley Hyundai - Service Center

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July 06, 2023

Great service department! ! Matt did a great job making sure I understood what needed to be done with my car. When it had to stay longer, he made sure to call and let me know w More

by Court
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Daley
Jul 06, 2023 -

Lehigh Valley Hyundai responded

Thank you for the great review! We're so glad that Matt and our service department could provide you with excellent care. Your recommendation means a lot to us. Drive safely, and we hope to see you back at Lehigh Valley Hyundai in the future!

July 04, 2023

The employees at this dealership treated me well, explained everything, and provided great customer service More

by Ash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
Jul 05, 2023 -

Lehigh Valley Hyundai responded

Thank you for the review, Ash! We are so glad to hear that you had a successful service experience working with the Lehigh Valley Hyundai team. Drive safely, and we hope to see you back again down the road!

July 04, 2023

I waited little bit more but everything is fine. Matt is very helpful guy. He cleaned up my seat. The last thing is please be more careful to keep clean customers cars seat. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt at service desk
Jul 05, 2023 -

Lehigh Valley Hyundai responded

Ken, thank you for the positive review! We're glad to hear that Matt was helpful during your visit. We appreciate your feedback about keeping customers' cars clean and will make sure to address this with our team. If there is anything more we can do to assist you, please don't hesitate to reach out. Best, Dan Carcione - Service Director - (610) 965-1583

July 02, 2023

My recent visit on June 30th was not my best experience with Lehigh Valley Hyundai. I had a 745 appointment. I received no updates so I followed up just after noon. Found out they did not know my vehicle w More

by karlwolfram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzie Simone
Jul 05, 2023 -

Lehigh Valley Hyundai responded

Thank you for sharing your feedback about your recent visit to Lehigh Valley Hyundai. We appreciate you bringing these concerns to our attention and apologize for any inconvenience caused. Your comments will be shared with the team so that we can continue improving our service. If there's anything else we can do, please feel free to reach out. Take care, Dan Carcione - Service Director - (610) 965-1583

June 30, 2023

This was the first time I was at this dealership, and they were very helpful and answered my questions. More

by Cancruise2
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Lehigh Valley Hyundai responded

Thank you for the review! We appreciate your business and hope to see you again at Lehigh Valley Hyundai. Safe travels!

June 30, 2023

My service experience has always been good…courteous, prompt and helpful. Also appreciate comfortable waiting area. More

by mbeck028beck
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael
Jun 30, 2023 -

Lehigh Valley Hyundai responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Lehigh Valley Hyundai. Safe travels!

June 30, 2023

Excellent awesome and great job with the my car and the facility is very nice More

by felixferrer33
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Lehigh Valley Hyundai responded

Thank you for this great review! It makes us happy to hear that the team at Lehigh Valley Hyundai took care of you and your vehicle. Happy 4th!

June 29, 2023

All the service techs are very helpful and courteous. I especially appreciate David Wood with whom I always schedule my service appointments. I never feel like I’m being sold something I don’t need! More

by dondetgen
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Wood
Jun 29, 2023 -

Lehigh Valley Hyundai responded

Thank you for the kind words! We're glad to hear that David and our service team have been helpful and courteous during your visits, Don. At Lehigh Valley Hyundai, we always strive to provide a positive experience without any unnecessary upselling. See you next time!

June 28, 2023

Always very serviceable and very helpful. They are very well prepared to handle your concerns and they know how to keep the schedule running. More

by manuel.e.castro.cordova
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor
Jun 28, 2023 -

Lehigh Valley Hyundai responded

Thank you so much for reviewing Lehigh Valley Hyundai! Come by anytime you need!

June 27, 2023

First time using Service Department-Professional, empathetic, honesty during such unexpected stressful situation-not from area, informative and recommended regarding financing through Hyundai, greatl More

by rebeccaharding3
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Paxos, Shawn-in a sense of Michael, Taylor-Sinbit & payments
Jun 27, 2023 -

Lehigh Valley Hyundai responded

Thank you for choosing Lehigh Valley Hyundai for your service needs! We're so glad to hear that our team provided professional and empathetic service during your visit. We appreciate your kind words and hope to see you back again down the road!

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