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Lehigh Valley Hyundai - Service Center

Emmaus, PA

4.6
844 Reviews

844 Reviews of Lehigh Valley Hyundai - Service Center

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August 18, 2023

Fast service, clean facility, friendly employees. Great lounge area with free refreshments. A lit if cars to look at. More

by x79red
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Lehigh Valley Hyundai responded

We're glad to know you enjoyed the fast service, clean facility, and friendly staff here at Lehigh Valley Hyundai. We strive to make our lounge as comfortable as possible for all of our guests! Thanks for your review.

August 17, 2023

Came to my rescue when I got a message not to drive my car until it is serviced. Ciocca the dealer where I purchased my sonata, couldn't get me in for 2 weeks. Lehigh Valley Hyundai had me bring it in the More

by Creimer373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Daley - service advisor
Aug 17, 2023 -

Lehigh Valley Hyundai responded

We're glad to have been able to assist you promptly at Lehigh Valley Hyundai. We appreciate your trust in us and look forward to serving you again!

August 17, 2023

This was my first time at this dealership and it was very impressive. From the beginning to the end of my visit, nothing but professionalism was on display. A close friend of mine also goes to the same deale More

by jshockers4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Lehigh Valley Hyundai responded

We're glad to know you had a positive first experience at Lehigh Valley Hyundai! We appreciate your kind words about our professionalism and are happy that we've also impressed your friend. Thanks for the review!

August 10, 2023

Charges diagnostic fee and doesn’t actually do a detailed diagnostic. Also deceptive in the content of their maintenance schedules. No confidence that they actually do the work I’m charged for. From now on I More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kory
Aug 11, 2023 -

Lehigh Valley Hyundai responded

Mark, I'm sorry to read about your experience. We aim for transparency in all our services and it's concerning that you feel this wasn't the case. It's important we address these issues directly so if you're open to discussing this further, please reach out at your earliest convenience. Thank you, Alexandra Wildman - Service Director - (610) 965-1409

August 09, 2023

Recall service went well. The quote given to me for repairs was just completely and totally astronomical. (Thousands of dollars) Not sure where these prices come from? A la More

by ekim1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Goodwin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Lehigh Valley Hyundai responded

I'm sorry to learn about your disappointment with the quote for repairs. We strive to provide competitive pricing and it's concerning that you felt otherwise. I understand we've lost your business but your feedback is valuable as we continuously work on improving our services. If you'd like to add anything else, please feel free to reach out to me directly. Thank you, Alexandra Wildman - Service Director - (610) 965-1409

August 07, 2023

Professional Friendly and efficient. I will be back for my oil change in a few weeks as of done since I purchased my car with you. I’ve recommended you place with others. More

by Isaias11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory
Aug 07, 2023 -

Lehigh Valley Hyundai responded

We're so glad to know you've had a positive experience with us at Lehigh Valley Hyundai! We appreciate your recommendations and hope to see you back again down the road!

August 06, 2023

Amazing service overall by Alex. He was very attentive to making sure his got the job done. More

by tommysilvera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
Aug 07, 2023 -

Lehigh Valley Hyundai responded

Thank you for the review! We appreciate the kind feedback about Tommy and hope to see you again at Lehigh Valley Hyundai!

August 05, 2023

Alex was great he was honest about the wait time and over all his customer service was GREAT!! Thanks Alex More

by jjyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander
Aug 07, 2023 -

Lehigh Valley Hyundai responded

We're glad to know that Alex provided you with great service at Lehigh Valley Hyundai! Thanks for the shout-out and we'll be sure to pass your kind words along.

August 04, 2023

The incredible service that Lehigh Valley Hyundai offers to its clients is unmatched. This is a place where customer satisfaction is #1. You can trust that any staff member will treat anyone who comes throu More

by Christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew from service
Aug 04, 2023 -

Lehigh Valley Hyundai responded

We're so glad to know that you've had such a positive experience with us at Lehigh Valley Hyundai, Christian. We truly appreciate your trust and the kind words about our team's dedication to customer satisfaction. Thanks for spreading the word among friends and family!

August 03, 2023

Sean was great help at express service. Will recommend highly. I own a sonata 2021 More

by dr.luiscampos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Aug 04, 2023 -

Lehigh Valley Hyundai responded

We are so happy to receive your recommendation! Thank you for choosing Lehigh Valley Hyundai and for stopping by to share your experience with Sean. Drive safely until we see you again!

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