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This rating includes all service center reviews, with more weight given to recent reviews.
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844 Reviews of Lehigh Valley Hyundai - Service Center
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August 24, 2023
Easy drop off and pickup. Was kept informed about the work being done and an estimated cost. Friendly service. Was kept informed about the work being done and an estimated cost. Friendly service. More
by davidadams
August 24, 2023
Employees are very polite and explained what was done very thoroughly. The waiting area vary clean. very thoroughly. The waiting area vary clean. More
by mswanda
Employees Worked With
August 22, 2023
I dropped my car off Friday morning. I was told the car would need body work late Friday morning. The dealer failed to update me before the end of day on Friday. I called the service dep I was told the car would need body work late Friday morning. The dealer failed to update me before the end of day on Friday. I called the service department no less than 10 times on Saturday to get an update and never even spoke to someone. At one point I was promised a call back and never received one. I have been getting service with Lehigh Valley Hyundai for over 7 years and this is by far the worst I have ever been treated. I will not be coming back. More
by Luke
Employees Worked With
Matt b
August 22, 2023
Today’s experience was like my others. The staff is extremely helpful and courteous! I’m always pleased with my experience. The staff is extremely helpful and courteous! I’m always pleased with my experience. More
by villanianthony
Employees Worked With
August 21, 2023
Not pleased as usual. I’ve left four voicemails to respond to me. No one is available??? I have questions about my service and billing today. I’ve left four voicemails to respond to me. No one is available??? I have questions about my service and billing today. More
by tomgracepca
Employees Worked With
No names. No response from anyone.
August 19, 2023
I am currently driving a 2015 car, and I always get my car service at Hyundai, that’s how long I’ve been a happy customer. The staff is AMAZING. Always with a friendly face, prompt to to help. I really lo car service at Hyundai, that’s how long I’ve been a happy customer. The staff is AMAZING. Always with a friendly face, prompt to to help. I really love it/ More
by B_lubin
Employees Worked With
Other Employees :
Sean assisted me. Very polite and made me feel welcome eve though i didn’t have an appointment.
August 19, 2023
Getting an appointment was smooth and easy. The service manager was professional yet personable and the entire process went smoothly. The service manager was professional yet personable and the entire process went smoothly. More
by charliejg
Employees Worked With
Sean: Service Department
