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Lehigh Valley Hyundai - Service Center

Emmaus, PA

4.6
844 Reviews

844 Reviews of Lehigh Valley Hyundai - Service Center

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September 27, 2023

Taylor from Lehigh Valley Hyundai was great to work with through the whole process of dropping off and picking up my car. He was courteous, knowledgeable and very helpful in answering all my questions. He w More

by Linda33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor, Service Department
Sep 27, 2023 -

Lehigh Valley Hyundai responded

Linda, we're delighted to know that Taylor provided you with such a great experience at Lehigh Valley Hyundai. We appreciate your kind words and look forward to assisting you again in the future!

September 27, 2023

I received good service, he guided me and explained what they did. Everything explained. Grateful to the young man. More

by bernice.serrano5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Sep 28, 2023 -

Lehigh Valley Hyundai responded

We're glad to know you received good service and guidance at Lehigh Valley Hyundai, Bernice. We always aim for clear communication with our customers, so it's great to see that reflected in your visit!

September 26, 2023

Michael at Lehigh Valley Hyundai was extremely courteous and efficient! He made my visit comfortable and pleasant. More

by stanfree59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Sep 27, 2023 -

Lehigh Valley Hyundai responded

We're so glad to know that Michael made your visit comfortable and easygoing here at Lehigh Valley Hyundai. Thanks for the positive feedback!

September 26, 2023

Great saled and service it's where I bought my vehicle and get most all service More

by joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Lehigh Valley Hyundai responded

There is nothing better than a great review. Thanks for giving Lehigh Valley Hyundai your business, Joe!

September 21, 2023

Dave Wood was amazing! !!!! He was so nice and helpful and I can be a handful. I remember him from the last time I was here!!! Thanks Hyundai for treating me so well!!!! More

by pigscoffeenaps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Wood!
Sep 21, 2023 -

Lehigh Valley Hyundai responded

We're so glad to know that Dave was able to assist you effectively at Lehigh Valley Hyundai! It's great to hear about your positive experience. We appreciate the kind words and look forward to seeing you again in the future!

September 21, 2023

Wait time much longer than they originally said( over 3 hours) and I was given no explanation More

by Btych728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Sep 21, 2023 -

Lehigh Valley Hyundai responded

I am sorry to read this review. We never intend to inconvenience our guests, and we apologize for your visit taking longer than anticipated. We would appreciate the chance to speak with you to see what more we can do to address your concerns. If you are willing to discuss this further, please contact me directly. Thank you, Alexandra Wildman - Service Director - (610) 965-1409

September 21, 2023

Matt Daley went above and beyond to ensure my experience at Hyundai was smooth going and efficient. I will continue to get my car serviced at this location. Thank you for everything! More

by Jacquelyn Spotts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Daley
Sep 21, 2023 -

Lehigh Valley Hyundai responded

Jacquelyn, we're so glad to know that Matt Daley made your experience at Lehigh Valley Hyundai a smooth one. We appreciate the support and look forward to assisting with any future service needs!

September 21, 2023

My primary contact is with the service department for scheduling and advising. I’m spite of the frequent turnover of personnel, the staff is always courteous and professional. More

by kmk8491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wood
Sep 21, 2023 -

Lehigh Valley Hyundai responded

We're glad to know that our service department at Lehigh Valley Hyundai consistently meets your expectations with their professionalism and courtesy. Thanks for sharing this positive feedback!

September 20, 2023

Lehigh valley Hyundai has always treated me fairly service writers. All seem very knowledgeable, my experience with Nick went very well. More

by flyfishing015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
Sep 21, 2023 -

Lehigh Valley Hyundai responded

We're glad to know you had a positive experience with Nick and our team here at Lehigh Valley Hyundai. We strive for knowledgeable service, so your feedback is much appreciated! Safe travels ahead!

September 18, 2023

a very unpleasant service, my vehicle was waiting for a week and they never called me to pick it up More

by freury g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Goodwin
1.0
This rating includes all reviews, with more weight given to recent reviews.
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