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Lehigh Valley Hyundai - Service Center

Emmaus, PA

4.6
844 Reviews

844 Reviews of Lehigh Valley Hyundai - Service Center

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October 19, 2023

I am very pleased to say everyone I spoke to or just passed by were so nice, pleasant, ' smiled'. So refreshing to see that level of customer service. I agree with Bobby Gunther Walsh - Great company, More

by fgibbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iad Antonios
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean
Oct 19, 2023 -

fgibbie responded

I did not rate rate Antonios - that is a misstate. I did not see him

Oct 19, 2023 -

Lehigh Valley Hyundai responded

Thanks for commending our team for their efforts! We look forward to serving you for miles to come at Lehigh Valley Hyundai!

October 19, 2023

We have purchased 5 vehicles from this dealership and we love the customer service and care provided by Lehigh Valley Hyundai. It shows they really care about you the consumer. When it comes to servicing y More

by newimagegrp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Woods
Oct 20, 2023 -

Lehigh Valley Hyundai responded

We're so glad to know that you've had such positive experiences with us at Lehigh Valley Hyundai, especially in our service department. Your recommendation means a lot! We'll make sure Dave and the rest of our team get your kind words. Thanks for being such a loyal customer!

October 18, 2023

Multipoint inspection completed. Serv adv Matt was thorough and followed up with questions asked. A+ More

by Mystykittywhite03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Darabaris, Matt Daley
Oct 18, 2023 -

Lehigh Valley Hyundai responded

Thank you for leaving Lehigh Valley Hyundai a five-star review! We are thrilled that Matt was thorough and answered your questions.

October 18, 2023

Great dealership and Michael my service consultant was very friendly and knowledgeable. An overall great experience!! More

by nandun1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Paxos
Oct 19, 2023 -

Lehigh Valley Hyundai responded

We're so glad to know you had a great experience with Michael and our team at Lehigh Valley Hyundai! Your positive feedback is much appreciated!

October 17, 2023

What a great dealership and service department, very confident in there service, thanks to all. In sales and service More

by dcraig.adams8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arvid, Dan, Merwon. Matt,
Oct 17, 2023 -

Lehigh Valley Hyundai responded

We're delighted to know you had a positive experience with both our sales and service departments at Lehigh Valley Hyundai. Your confidence in us is greatly appreciated, thank you for the review!

October 17, 2023

Very good experience! Nathaniel was very accomadating and helpful with all my questions that I asked! Will be back again! More

by Dianebilardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Lehigh Valley Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 14, 2023

Alex was very helpful and professional. My son appreciated the snack area that was provided as we were at the facility for close to two hours. All in all, a good experience! More

by Jcsnyder04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Frisch
Oct 16, 2023 -

Lehigh Valley Hyundai responded

Thank you for your business and this review. We're happy to hear that Alex and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 12, 2023

My repair technician was great … polite , explained things well, and good customer service. But overall, confusing check in for service,first person I approached didn’t even look at me. (And I was th More

by Deb
Recommend Dealer
No
Employees Worked With
Matthew was excellent…. Would recommend him,
Oct 12, 2023 -

Lehigh Valley Hyundai responded

Deb, I'm glad to know that your technician provided great service. However, it's disappointing to learn about the confusion during check-in. We strive for a seamless experience from start to finish, so we'll definitely look into this matter further. If there are any other details or concerns you'd like us to discuss directly, please feel free to reach out at your convenience. Thank you, Alexandra Wildman - Service Director - (610) 965-1409.

October 12, 2023

Sean is a pretty cool guy and I really liked working with him a lot. 10/10 would recommend. More

by dhalbrook2022
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Williams
Oct 13, 2023 -

Lehigh Valley Hyundai responded

We are glad to hear that you had a great experience working with Sean. Thank you for choosing Lehigh Valley Hyundai!

October 11, 2023

Great service with an excellent staff. Took care of all my needs for my 2019 Hyundai. Thank You Michael and staff More

by carlwallander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael P
Oct 11, 2023 -

Lehigh Valley Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lehigh Valley Hyundai, Carl, we look forward to having you as one of our valued customers for many more years to come!

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