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Lehigh Valley Hyundai - Service Center

Emmaus, PA

4.6
845 Reviews
Call Service Center (855) 310-9573

845 Reviews of Lehigh Valley Hyundai - Service Center

Sort by
December 13, 2023

Service time took an hour on a busy day which isn’t bad. However I’ve been waiting at home for a scheduled ride to pick up my vehicle for three hours now. I left multiple voicemails and still no response. K More

by Christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexander in service
Report | Print
Dec 14, 2023 -

Lehigh Valley Hyundai responded

Christian, this is not typical and brings some concern. Please reach out at your earliest convenience so I can understand what happened here and take action to correct this with some immediacy. Thank you, Alexandra Wildman - Service Director - (610) 965-1409

December 12, 2023

Very prompt and reliable service. Always a good experience. Very friendly customer service Thank you More

by Ddschaupie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2023 -

Lehigh Valley Hyundai responded

We appreciate your positive feedback! Our team at Lehigh Valley Hyundai always aims to provide prompt, reliable service. Thanks for choosing us and we look forward to serving you again in the future!

December 12, 2023

Excellent service, especially by Dante who exceeded expectations. Easy to make appt and everything promised was met More

by popmccaff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dante in service
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Dec 12, 2023 -

Lehigh Valley Hyundai responded

We're so glad to know that Dante and our team at Lehigh Valley Hyundai provided you with excellent service! Thanks for taking the time to share your experience. We appreciate it!

December 11, 2023

Nick my service agent at the front desk was great. I will ask for Nick W all the time now More

by Ebauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nike Walker
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Dec 11, 2023 -

Lehigh Valley Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Nick and don't hesitate to let us know if we can be of further assistance.

December 11, 2023

LV Hyundai serviced my 2023 Tucson efficiently, cost effective and provided a full printout of all major systems to track maintenance. More

by rludwig1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Daly
Report | Print
Dec 11, 2023 -

Lehigh Valley Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you for choosing Lehigh Valley Hyundai, we look forward to having you as a valued customer for many years to come!

December 09, 2023

I had an Oil change and tires rotated today December 2nd this morning. Sean was a great Service Advisor. I highly recommend Lehigh Valley Hyundai. More

by karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean, Service Advisor
Report | Print
Dec 11, 2023 -

Lehigh Valley Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Karen, and it's great to hear about your excellent experience here at Lehigh Valley Hyundai.

December 06, 2023

I always deal with this dealership. Always professional polite and take great care of my car. More

by angels01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2023 -

Lehigh Valley Hyundai responded

Thanks for sharing your thoughts about your experience with Lehigh Valley Hyundai. We appreciate your business and hope to see you again soon!

December 06, 2023

The service guy who did my paperwork was amazing. Friendly and very courteous and kept me informed at all times. Great employee. More

by mrodriguez0426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2023 -

Lehigh Valley Hyundai responded

Thanks for the positive feedback! We're glad to know that our service team at Lehigh Valley Hyundai kept you well-informed and provided friendly assistance.

December 06, 2023

Quick check in, the technician did find a major problem involving the oil pan. Thanks for the diligence in you inspection. Everything covered under warranty but it did involve 3 more hours than originally More

by ike1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Dec 06, 2023 -

Lehigh Valley Hyundai responded

We appreciate your understanding and patience during the extended repair time at Lehigh Valley Hyundai. It's great to know our diligent technicians were able to identify and resolve the issue under warranty. Thanks for sharing your experience!

December 04, 2023

Dante was extremely helpful and so nice he helped me get my title number and also explained the services that i would need next visit More

by janiahlfalwell02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dante
Report | Print
Dec 04, 2023 -

Lehigh Valley Hyundai responded

Janiah, we're glad to know Dante was able to assist you effectively at Lehigh Valley Hyundai. We appreciate your feedback and look forward to helping you during your next visit!

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