Lehigh Valley Hyundai - Service Center

Friendly service personnel. Very helpful with answering questions. I like that I'm kept up to date on the progress of the service being done. Very helpful with answering questions. I like that I'm kept up to date on the progress of the service being done. More

Work has always been to my satisfaction. Employees are friendly and keep me informed about the work on my car. The only reason I didn't give five stars was I feel prices on some repairs are Employees are friendly and keep me informed about the work on my car. The only reason I didn't give five stars was I feel prices on some repairs are too high. Just my opinion. More

Everyone I dealt with either on the phone or in the service center was very helpful. The video that was provided with a detailed explanation of why I was experiencing the issues I was having along with service center was very helpful. The video that was provided with a detailed explanation of why I was experiencing the issues I was having along with the recommendations was appreciated. More

Customer service was top tier. Staff was pleasant and attentive. Best service department in the lehigh valley Staff was pleasant and attentive. Best service department in the lehigh valley More

Very friendly, they explained everything, they were ready at my appointment time. I had a great experience ready at my appointment time. I had a great experience More

The shop is very clean. The service department is very kind abd helpful. Fast service. The service department is very kind abd helpful. Fast service. More

Dave was very helpful. I took my vehicle to have the brakes done back in August 2024. It was during the serving they found an oil leak. Dave advised me that since my vehicl I took my vehicle to have the brakes done back in August 2024. It was during the serving they found an oil leak. Dave advised me that since my vehicle was under warranty the work would be done at no cost to me. Also my car rental was covered. Everyone is so helpful and professional. More

My 2024 Sonata has been at the dealer 30% of the time since I’ve owned it. The people have been very nice and accommodating. They just haven’t been able to repair my car. Oddly, I’d recommend them since I’ve owned it. The people have been very nice and accommodating. They just haven’t been able to repair my car. Oddly, I’d recommend them More

They really went out of their way to help me and make sure everything was taken care of properly sure everything was taken care of properly More

I called to make an appointment to have the neutral safety switch replaced. The dealer called me back and said I had to get a diagnosis performed first and it will cost $80. Then once they did the $80 safety switch replaced. The dealer called me back and said I had to get a diagnosis performed first and it will cost $80. Then once they did the $80 diagnosis they called and said they need to perform a more in depth diagnosis and it will cost another $180. I told them I would not pay both costs, so they waived the initial $80. After the 2nd diagnosis they confirmed my Tucson needs a neutral safety switch! They wanted over $500 to replace the switch and also said they would not replace the switch without also replacing the gear shifter cable which would also be over $500. I am taken aback that they did not honor my initial request to just replace the neutral safety switch and they wanted me to pay over $1200 for the installation of a $50 part! They also offered to give me an appraisal on the worth of my Tucson and never did the appraisal. More